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What is simpleERB?
Presenting a user-friendly electronic reservation platform tailored for dining establishments, simpleERB serves as the ultimate booking and diary management tool that significantly improves customer service for all guests. This intuitive system efficiently tracks customer details and preferences, empowering restaurant operations while simultaneously increasing revenue potential. It is not only cost-effective but also easy to maintain, allowing for quick registration and setup of your reservation process without complications. With a flexible monthly subscription that avoids long-term commitments, you can effortlessly pause or resume your plan whenever needed and modify your subscription to align with the evolving requirements of your business. There's no necessity for extra hardware; the software seamlessly works with PCs, Macs, Windows POS systems, and iPads, supporting multiple users simultaneously. From 5pm, an industry leader, has successfully handled millions of online dining reservations across various restaurants. You can manage bookings through multiple platforms, including your website, Facebook, Twitter, and Instagram, while securely processing deposits and credit card transactions to mitigate the risk of "No Shows." Furthermore, simpleERB enables the creation of an extensive customer database and the management of waitlists, alongside automated SMS and email reminders to keep your guests updated. This innovative system not only simplifies the booking experience but also cultivates a more personalized atmosphere for diners, ensuring they return for future visits. Ultimately, simpleERB is designed to elevate the overall dining experience by fostering stronger connections between restaurants and their patrons.
What is Nappkin?
NAPPKIN
An innovative restaurant point-of-sale system tailored for iPads and iPhones.
Effortlessly manage reservations
With Nappkin, you can seamlessly handle both online and phone reservations directly within your POS, simplifying access and finalization via your iPhone or iPad.
The reservation dashboard offers a straightforward view of guest arrival times. Once a guest checks in, their reservation can be linked to a specific table, enabling nearby staff to quickly view all pertinent details. Any initial deposit made is automatically credited as the first payment at checkout.
Accessible on both iPad and iPhone, the Nappkin app also features a robust website where users can generate various reports, export data, and easily set up accounting integrations.
The iPhone version is particularly well-suited for taking orders outside, managing incoming reservations, and delivering essential management insights, significantly boosting the overall efficiency of restaurant operations. Additionally, it guarantees that all staff members remain informed and in sync during peak service periods, fostering a more cohesive working environment.
Integrations Supported
Exact
Facebook
Instagram
Tripadvisor
Twinfield
Unit4 Financial Planning & Analysis
Visma Proceedo
X (Twitter)
Integrations Supported
Exact
Facebook
Instagram
Tripadvisor
Twinfield
Unit4 Financial Planning & Analysis
Visma Proceedo
X (Twitter)
API Availability
Has API
API Availability
Has API
Pricing Information
$18.50 per month
Free Trial Offered?
Free Version
Pricing Information
€ 29 / mo
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
simpleERB
Company Location
United Kingdom
Company Website
www.simpleerb.com/home/
Company Facts
Organization Name
Nappkin
Company Location
Netherlands
Company Website
nappkin.nl/
Categories and Features
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
Categories and Features
Restaurant POS
Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management