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What is simpleERB?
Presenting a user-friendly electronic reservation platform tailored for dining establishments, simpleERB serves as the ultimate booking and diary management tool that significantly improves customer service for all guests. This intuitive system efficiently tracks customer details and preferences, empowering restaurant operations while simultaneously increasing revenue potential. It is not only cost-effective but also easy to maintain, allowing for quick registration and setup of your reservation process without complications. With a flexible monthly subscription that avoids long-term commitments, you can effortlessly pause or resume your plan whenever needed and modify your subscription to align with the evolving requirements of your business. There's no necessity for extra hardware; the software seamlessly works with PCs, Macs, Windows POS systems, and iPads, supporting multiple users simultaneously. From 5pm, an industry leader, has successfully handled millions of online dining reservations across various restaurants. You can manage bookings through multiple platforms, including your website, Facebook, Twitter, and Instagram, while securely processing deposits and credit card transactions to mitigate the risk of "No Shows." Furthermore, simpleERB enables the creation of an extensive customer database and the management of waitlists, alongside automated SMS and email reminders to keep your guests updated. This innovative system not only simplifies the booking experience but also cultivates a more personalized atmosphere for diners, ensuring they return for future visits. Ultimately, simpleERB is designed to elevate the overall dining experience by fostering stronger connections between restaurants and their patrons.
What is Servme?
Servme serves as a comprehensive software solution designed to elevate the dining experience for patrons while streamlining restaurant management. It includes an intuitive reservation system that accommodates both online and offline bookings, effectively reducing the likelihood of no-shows and cancellations through secure payment processing. The platform also features a guest relationship management system that enables personalized experiences, coupled with marketing automation tools for effective email and SMS campaigns. Its table management functions ensure optimal seating arrangements, and robust data reporting and analytics allow for performance tracking across multiple locations. Moreover, Servme offers interactive digital menus and efficient waitlist management to further enhance customer engagement. Built to integrate smoothly with existing systems, Servme aims to increase restaurant occupancy and boost sales, making it an essential tool for establishments of any size. By leveraging this innovative technology, restaurants can improve operational efficiency while simultaneously elevating customer satisfaction and fostering loyalty among their guests. Ultimately, adopting Servme not only transforms the way restaurants operate but also enriches the overall dining experience for every guest.
Integrations Supported
Facebook
Instagram
Tripadvisor
Aloha Cloud by NCR Voyix
Bird
Cisco CX Cloud
Google Cloud Platform
Grandstream Wave
Linga POS
Maitre'D POS
Integrations Supported
Facebook
Instagram
Tripadvisor
Aloha Cloud by NCR Voyix
Bird
Cisco CX Cloud
Google Cloud Platform
Grandstream Wave
Linga POS
Maitre'D POS
API Availability
Has API
API Availability
Has API
Pricing Information
$18.50 per month
Free Trial Offered?
Free Version
Pricing Information
$129 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
simpleERB
Company Location
United Kingdom
Company Website
www.simpleerb.com/home/
Company Facts
Organization Name
Servme
Date Founded
2017
Company Location
United Arab Emirates
Company Website
www.servmeco.com
Categories and Features
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
Categories and Features
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management