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What is sipXcom?

Established in January 2015, sipXcom was created as a result of a split from the sipXecs project, driven by the eZuce, Inc. development team. The challenges faced by the sipXecs and SIPfoundry communities in broadening their developer pool due to restrictive contributor agreements led to the inception of sipXcom, which embraces an open contribution model. The sipXcom source code is distributed under the copyleft-friendly AGLP v3 (Affero General Public License), which offers developers increased flexibility. Currently, SWARM is the project name for the next version of sipXcom and sipXecs, with a production release anticipated in early 2017. This forthcoming platform will be built on a microservices architecture, aimed at improving scalability, reliability, and configurability compared to the existing sipX offerings. SWARM is designed to function seamlessly across various computing environments, such as dedicated, virtual, or cloud servers, while also supporting hybrid configurations that integrate on-premise and cloud solutions. With these innovative features, sipXcom aspires to enhance user experience and operational capabilities in the dynamic realm of communication technology. As the development progresses, the team is committed to addressing the evolving needs of users in this space.

What is Avaya IP Office?

The globally recognized Avaya IP Office offers a robust unified communications platform that is both deployed and supervised on-site. To elevate the engagement and experiences of your customers and employees alike, explore the wide range of functions provided by IP Office. You can effectively assess customer interactions by taking advantage of features like call recording, monitoring, and detailed reporting. With the inclusion of Avaya Call Reporting within IP Office, capturing and documenting incoming communications becomes a seamless task. Additionally, you have the flexibility to add real-time call center agent workstations and dashboards, which significantly enhances the efficiency of call management processes. When Avaya IP Office is combined with a subscription to Avaya Spaces, you gain access to a multifunctional application that integrates voice, video, messaging, conferencing, and calendar services, all available from any device and location. This powerful integration not only simplifies communication but also drives productivity improvements throughout your organization, ensuring that everyone can collaborate effectively no matter where they are. Ultimately, leveraging these tools can lead to a more responsive and agile business environment.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
IBM Cloud
OfficeWatch Call Reporting
SIP.US

Integrations Supported

Amazon Web Services (AWS)
IBM Cloud
OfficeWatch Call Reporting
SIP.US

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

sipXcom

Date Founded

2015

Company Location

United States

Company Website

sipxcom.org

Company Facts

Organization Name

Avaya

Date Founded

2000

Company Location

United States

Company Website

www.avaya.com/en/products/ip-office/

Categories and Features

PBX

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

PBX

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