Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • PBXware Reviews & Ratings
    38 Ratings
    Company Website
  • Signalmash Reviews & Ratings
    16 Ratings
    Company Website
  • Yeastar P-Series PBX System Reviews & Ratings
    116 Ratings
    Company Website
  • 3CX Reviews & Ratings
    1,234 Ratings
    Company Website
  • gtechna Reviews & Ratings
    19 Ratings
    Company Website
  • Couchbase Reviews & Ratings
    414 Ratings
    Company Website
  • Squaretalk Reviews & Ratings
    275 Ratings
    Company Website
  • Extole Reviews & Ratings
    70 Ratings
    Company Website
  • Genesys Cloud CX Reviews & Ratings
    1,803 Ratings
    Company Website
  • Dialpad Connect Reviews & Ratings
    4,168 Ratings
    Company Website

What is sipXecs?

Enterprise interaction encompasses the seamless integration of communication and collaboration efforts. We enable secure enterprise interaction within your own private or hybrid cloud framework. The Universal Cloud Communications Stack (UCCS) presents a groundbreaking method to leverage big data architectures, facilitating real-time communication and collaboration that boosts the scalability of transaction-driven services globally. Immediate benefits include swift deployment and automated management utilizing standard infrastructure frameworks. Moreover, by employing virtualized, secure, and scalable containers, we deliver hosted and managed communication and collaboration services effortlessly, which opens doors to innovative business models for Managed Service Providers (MSPs) and helps enterprises realize significant cost savings. In fact, the potential for cost reduction through communication systems is among the most considerable across the entire IT spectrum. The combination of modern software architecture with data-centric distributed infrastructure offers a remarkable chance to transform the industry while addressing the dynamic needs of businesses. This evolution not only enhances operational efficiency but also positions enterprises to thrive in an increasingly competitive landscape.

What is Issabel?

Issabel is a notable open-source unified communications platform that combines a variety of IP communication services into a single, cohesive system, successfully addressing the shortcomings of conventional PBX systems by providing an array of functionalities such as call center operations, email integration, management reporting, fax services, video conferencing, audio recordings, and CRM connections. The call center feature is designed to be both powerful and flexible, ensuring that users can efficiently automate and manage their contact centers while skillfully managing both inbound and outbound calling campaigns through an intuitive agent interface and call management tools. Moreover, Issabel offers simplified PBX administration for service providers, enabling them to oversee multiple clients from one instance, thereby reducing the need for separate servers for each client. In addition to its core features, Issabel supports various add-ons that integrate smoothly with the platform, further enhancing telephony interactions and improving customer service by automating support tasks. This adaptability and comprehensive feature set make Issabel an excellent option for organizations aiming to optimize their communication processes while ensuring flexibility in managing their needs. As a result, businesses can achieve greater operational efficiency and improved client engagement through the use of this versatile platform.

Media

Media

Integrations Supported

ChatGPT
Facebook Messenger
HubSpot CRM
HubSpot Customer Platform
Instagram
Microsoft Teams
Odoo
OpenAI
Pipedrive
Telegram
WhatsApp

Integrations Supported

ChatGPT
Facebook Messenger
HubSpot CRM
HubSpot Customer Platform
Instagram
Microsoft Teams
Odoo
OpenAI
Pipedrive
Telegram
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SIPfoundry

Company Location

United States

Company Website

www.sipfoundry.org/platform/

Company Facts

Organization Name

Issabel

Date Founded

2016

Company Location

Mexico

Company Website

www.issabel.com

Categories and Features

PBX

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

PBX

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Popular Alternatives

Popular Alternatives

PBXware Reviews & Ratings

PBXware

Bicom Systems
PBXware Reviews & Ratings

PBXware

Bicom Systems
astTECS Reviews & Ratings

astTECS

*astTECS