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What is smsmode?

smsmode© serves as a Communication Platform As A Service, providing comprehensive mobile messaging routing solutions. Engage with your global customer base utilizing our cutting-edge and robust tools designed for effective communication. Our platform allows for seamless integration with your current systems, enabling you to enhance their capabilities through mobile messaging. Leverage our REST, SMPP, and various plugins to create tailored integrations for your applications, CRMs, ERPs, and beyond, with expert guidance and thorough documentation to help you succeed. This European solution not only adheres to GDPR standards but also boasts ISO 27001 and 27701 certifications, ensuring the highest levels of security. With a service level agreement (SLA) of 99.95%, we are committed to delivering reliability and excellence. Additionally, our commitment to corporate social responsibility reflects our dedication to ethical business practices in Europe.

What is Syniverse CPaaS Concierge?

Syniverse's Concierge, a cutting-edge Communications Platform as a Service (CPaaS), offers a cloud-based messaging solution that significantly enhances how businesses interact with their customers. This innovative platform allows organizations to unify their communication strategies by connecting existing applications with a range of communication methods, thus enabling them to effectively reach their customer base across preferred mobile channels instantaneously. Designed to support and accelerate digital transformation, this CPaaS solution is suitable for businesses at any stage of their growth journey. With its customizable and plug-and-play nature, companies can tailor the platform to fit their budgetary limitations, operational needs, and marketing strategies while improving customer experience. As relying on a single mobile channel may not suffice to engage every consumer, leveraging multiple communication avenues is essential for boosting customer satisfaction and ensuring smooth interactions for users on any mobile platform. Moreover, by adopting such a holistic communication strategy, businesses can cultivate deeper connections with their customers, ultimately leading to increased loyalty and engagement. This comprehensive approach not only enhances customer interactions but also empowers companies to stay competitive in a rapidly evolving market landscape.

Media

Media

Integrations Supported

BambooHR
Greenhouse
HireRight
HubSpot CRM
HubSpot Customer Platform
Jira
Klaviyo
Mailchimp
Marigold Engage
Marketo
Microsoft Dynamics GP
Oracle Sales
SAP CRM
Sage 50
Salesforce
WhatsApp
Workday Extend
Zapier
Zendesk
Zoho CRM

Integrations Supported

BambooHR
Greenhouse
HireRight
HubSpot CRM
HubSpot Customer Platform
Jira
Klaviyo
Mailchimp
Marigold Engage
Marketo
Microsoft Dynamics GP
Oracle Sales
SAP CRM
Sage 50
Salesforce
WhatsApp
Workday Extend
Zapier
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

€9 per month + 4.40 cts / SMS
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

smsmode©

Date Founded

2004

Company Location

France

Company Website

www.smsmode.com

Company Facts

Organization Name

Syniverse

Date Founded

1987

Company Location

United States

Company Website

www.syniverse.com/products/cpaas-concierge

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Landing Page

A/B Testing
Analytics
Drag & Drop
Form Creation
Real Time Editing
Responsive
SEO Management
Templates

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Text to Speech

API
Adjust Speaking Rate / Pitch
Audio Optimization
Custom Lexicons
Different Voice Choices
Multi-Language Support
Synchronize Speech

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