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What is snazzyDocs?

Craft documentation effortlessly without delving into technical terms, enjoying a smooth hosting experience instead. It feels just like using a familiar word processor, eliminating any worries about complicated syntax for those who favor simplicity. With a single click, you can publish your work instantly, while easily organizing your content into chapters, sections, and pages, allowing you to concentrate fully on your product. Anyone can participate in the writing process, as no coding skills are required! Our documentation software provides straightforward hosting solutions. You have the option to utilize your own custom domain or conveniently set one up using our platform. Choose a theme, upload your logo, and adjust everything to fit your brand or website seamlessly. Collaborate effectively with your team by allowing them to take part in the documentation process, and manage access through role assignment and user privileges to maintain security. You can also keep your documentation private and password-protected for personal or internal purposes. Publish your work with assurance, knowing that all previous documents are secure and backed up. You have the flexibility to download or restore your documents whenever necessary, ensuring your peace of mind. Designed to streamline the creation and management of documents, this software not only simplifies the process but also enhances productivity by fostering team collaboration and communication. Ultimately, it provides a user-friendly environment that encourages creativity and efficiency in documentation.

What is Zoomin?

Enable self-service options and tailor content at crucial stages of the customer journey. Revamp the existing technical material you possess into an engaging self-service platform. It is essential for customers to access personalized, pertinent, and easily discoverable information within your documentation portal, community forum, or support website. Remote employees stand to gain from immediate assistance that evaluates each situation and suggests applicable technical resources. By identifying areas of friction and analyzing customer interactions with your content, you can significantly enhance both your product's worth and the overall customer experience. Zoomin integrates effortlessly with numerous widely used platforms and tools, offering a scalable solution that equips your customers with the necessary information while allowing you to maintain your current workflow without disruptions. This approach not only elevates customer satisfaction but also streamlines support processes effectively.

Media

Media

Integrations Supported

Google Cloud Platform

Integrations Supported

Adobe Analytics
GitHub
GitLab
Google Analytics
Jira
Jive
MadCap IXIA CCMS
Microsoft Dynamics 365
Oracle Cloud CX
Oracle Taleo
Paligo
Salesforce
Salesforce Agentforce Service
Salesforce Experience Cloud
ServiceNow
XDocs DITA CCMS
Zendesk

API Availability

API Availability

Pricing Information

$9.99 per month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

snazzyDocs

Date Founded

2017

Company Website

snazzydocs.com

Company Facts

Organization Name

Zoomin Software

Date Founded

2015

Company Location

United States

Company Website

www.zoominsoftware.com

Categories and Features

Categories and Features

Customer Service

Knowledge Base
Self Service Portal
Workflow Management

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Feedback Capture
Multiple Formats Support
Multiple Versions Support
WYSIWIG Editor
Webhooks

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