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What is soLearn?

The customizable features of soLearn make it adaptable for multiple industries, addressing a wide range of requirements for knowledge assessment and surveys. Distinctively, soLearn is hosted entirely under a Software as a Service (SaaS) architecture, differentiating it from typical e-learning solutions. It delivers a smooth user experience across all devices, whether accessed via a smartphone or a larger computer screen. To discover the full potential of soLearn, connect with our specialists today. This platform facilitates easy integration within companies, minimizing the need for extensive training investments. Furthermore, it acts as a powerful performance management tool, enabling the analysis of data that informs managerial strategies, boosts employee efficiency, and aligns with corporate objectives. With the ongoing rise in mobile content consumption, ensuring that soLearn functions optimally on both compact and larger displays is becoming ever more vital. Adopting this innovative technology can equip organizations with a strategic advantage in the fast-changing digital environment, ultimately driving growth and efficiency. By leveraging such tools, companies can foster a more engaged and productive workforce.

What is Sutherland SmartLeap HelpTree?

Traditional knowledge management systems frequently face the dual challenges of either being inundated with excessive information or suffering from significant information deficits. According to research by IDC, consultants spend around 36% of their work hours searching for essential data. As a result, organizations must now seek innovative approaches to equip their support teams with the tools they need to resolve issues effectively and consistently. This leads to the critical question: what strategies can ensure consistent service delivery and compliance across various geographical locations? The answer may be found in equipping support teams with an advanced knowledge management solution. Sutherland SmartLeapâ„¢ HelpTree is designed specifically for fast-paced customer interactions, streamlining the creation and upkeep of current knowledge bases. It seamlessly integrates with existing enterprise systems, providing a user-friendly experience for both content developers and users. This tool facilitates quick content creation with minimal training needed, connects to multiple data sources, and uses machine learning to refine search capabilities. With its intuitive interface and straightforward user experience, it encourages more engaging and productive interactions within your organization. Ultimately, implementing such a solution can lead to substantial improvements in the productivity and effectiveness of your support personnel, empowering them to deliver enhanced service. By harnessing the capabilities of advanced knowledge management tools, organizations can transform their approach to problem-solving and information dissemination.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$25.03 per year
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Line Business Services

Company Location

United Kingdom

Company Website

www.solearn.com

Company Facts

Organization Name

Sutherland

Date Founded

1986

Company Location

United States

Company Website

www.sutherlandglobal.com/products-x-platforms/smartleap-helptree

Categories and Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Learning Management Systems (LMS)

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Corporate / Business
Customizable
Gamification
Learner Portal
Mobile Learning
Open Source
SCORM Compliance
Synchronous Learning
Video Conferencing
eCommerce
eLearning Companies

Categories and Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

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