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What is stockinstore?

Join a broad spectrum of leading retailers, franchises, and wholesalers who are embracing our highly regarded solutions to boost their sales both online and in physical locations. Enhance customer satisfaction while streamlining your operational processes with our innovative SaaS click & collect BOPIS tool. Access unique, real-time insights into customer demand for various products throughout your retail ecosystem. Uncover the items that customers are actively searching for online and later acquiring in brick-and-mortar stores. Pinpoint immediate opportunities to recover lost sales at both the product and store levels. Plan strategically for your inventory and seasonal offerings across your entire network. Tailored specifically for retailers, franchises, and wholesalers, our platform is designed to enrich customer engagement while maximizing your stock efficiency. Facilitate order processing directly from your store network to guarantee faster deliveries and reduced shipping costs. Attract more in-store traffic from enthusiastic shoppers and take advantage of real-time analytics on customer demand. This all-encompassing strategy enables businesses to pivot effectively in response to evolving market trends and consumer preferences, ensuring sustained growth and resilience. By leveraging these insights, retailers can make informed decisions that lead to long-term success.

What is TCS OmniStore?

Customers entering retail environments are looking for more than just purchases; they crave unforgettable experiences and joyous moments, like the ease of picking up or returning online orders in-store or snagging an enticing discount from a knowledgeable sales associate on a coveted item. Unfortunately, many retailers struggle with archaic point of sale (POS) systems that lack the modern, customer-centric features needed in today’s market. TCS OmniStoreTM stands out as an innovative unified commerce platform that revolutionizes the shopping journey by integrating into the heart of retail operations. This solution tackles the issues that retailers face with outdated, disconnected systems that are unable to adapt to evolving consumer expectations. It allows businesses to effortlessly create cohesive multichannel customer journeys while swiftly introducing new services and applications, free from the constraints of conventional methods. Additionally, it offers shoppers the flexibility to check out from any spot within the store, ensuring that retail spaces remain dynamic and interconnected, thus creating distinctive micro-experiences that truly engage customers. By utilizing TCS OmniStoreTM, retailers not only enhance their customer interactions but also gain a significant advantage in a competitive landscape, ultimately driving brand loyalty and satisfaction. As a result, the platform not only transforms operations but also redefines what it means to shop in a modern retail setting.

Media

Media

Integrations Supported

Google Cloud Platform
SAP Cloud Platform
Salesforce
Google Business Profile
Maropost Marketing Cloud
Microsoft Dynamics 365
Pronto
Shopify POS
Starshipit
Tapcart
Unleashed

Integrations Supported

Google Cloud Platform
SAP Cloud Platform
Salesforce
AODocs
Apigee
Appian
Aqua
CA Flowdock
Flexera One
Ivalua
Splunk AppDynamics

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

stockinstore

Date Founded

2015

Company Location

Australia

Company Website

www.stockinstore.com

Company Facts

Organization Name

Tata Consultancy Services

Date Founded

1968

Company Location

India

Company Website

www.tcs.com/omnistore-unified-commerce-solution

Categories and Features

Categories and Features

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