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What is storm Customer Knowledge System (CKS)?

Content Guru's Customer Knowledge System (CKS) is a robust CRM solution that assists businesses in effectively handling knowledge, case management, and ticketing workflows. By incorporating vital CRM features, CKS harmonizes with an organization’s communication infrastructure, significantly boosting customer satisfaction and engagement. This adaptable tool can operate on its own or be seamlessly integrated into an organization’s pre-existing storm systems, allowing for quick deployment. Accessible through any web browser, CKS empowers users to obtain information remotely at any time, mirroring the convenience of working from a traditional office environment. Furthermore, the platform enables users to access detailed interaction histories for particular contacts in the DTA, which aids in evaluating customer relationships, pinpointing recurring issues, and simplifies the oversight for Supervisors in monitoring customer interactions. In essence, CKS not only enhances operational productivity but also cultivates a richer comprehension of customer needs and behaviors, ultimately driving business success. Additionally, as organizations increasingly prioritize customer-centric strategies, tools like CKS become vital for staying competitive in today's dynamic market landscape.

What is Lime CRM?

Gaining a broader and more content customer base is within reach. By implementing a visually appealing and user-friendly CRM system customized to fit your needs, you can streamline your daily activities, making them not only easier but also more enjoyable. Lime CRM presents a solution that is not only practical but also equipped with all the essential features typical of a CRM, such as managing contacts, maintaining historical records, organizing task lists, overseeing cases, recording sales transactions, and executing marketing strategies. Nevertheless, Lime CRM's functionalities go well beyond these fundamental offerings. With three decades of expertise in the industry, we possess a profound understanding of the varied requirements that different clients have from a CRM system. This knowledge has inspired us to develop tailored packages suited for specific industries. Furthermore, if you are already using other IT systems in your operations, you can rest assured! Lime CRM integrates effortlessly with most platforms, providing a unified view of your customers in one convenient location. This seamless integration not only boosts your operational efficiency but also furnishes you with crucial insights that enhance your decision-making process. Additionally, the flexibility of Lime CRM ensures that as your business evolves, your CRM can adapt to meet your changing requirements.

Media

Media

Integrations Supported

AutoGrid
Convolo
GetAccept
Goava
Google Maps
HubSpot Customer Platform
Juspay
Liana Cloud PR & Media
Liana®Cloud Commerce
LinkedIn
Microsoft Access
Microsoft Dynamics 365 Business Central
Microsoft Excel
Microsoft Outlook
Oracle Cloud Infrastructure
SQL Server
Startdeliver
Visma Proceedo
WordPress
storm Cloud Contact Center

Integrations Supported

AutoGrid
Convolo
GetAccept
Goava
Google Maps
HubSpot Customer Platform
Juspay
Liana Cloud PR & Media
Liana®Cloud Commerce
LinkedIn
Microsoft Access
Microsoft Dynamics 365 Business Central
Microsoft Excel
Microsoft Outlook
Oracle Cloud Infrastructure
SQL Server
Startdeliver
Visma Proceedo
WordPress
storm Cloud Contact Center

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$28.00/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Content Guru

Company Location

United Kingdom

Company Website

www.contentguru.com/product/customer-knowledge-system/

Company Facts

Organization Name

Lime

Date Founded

1990

Company Location

Sweden

Company Website

www.lime-technologies.com/lime-crm/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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