Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • EngageBay Reviews & Ratings
    1,472 Ratings
    Company Website
  • HubSpot CRM Reviews & Ratings
    23,936 Ratings
    Company Website
  • Ninox Reviews & Ratings
    541 Ratings
    Company Website
  • SurveySparrow Reviews & Ratings
    2,976 Ratings
    Company Website
  • Epicor Prophet 21 Reviews & Ratings
    199 Ratings
    Company Website
  • ROLLER Reviews & Ratings
    196 Ratings
    Company Website
  • C2CRM Reviews & Ratings
    71 Ratings
    Company Website
  • Act! Reviews & Ratings
    40 Ratings
    Company Website
  • Sage Intacct Reviews & Ratings
    7,350 Ratings
    Company Website
  • Qomon Reviews & Ratings
    52 Ratings
    Company Website

What is storm Customer Knowledge System (CKS)?

Content Guru's Customer Knowledge System (CKS) is a robust CRM solution that assists businesses in effectively handling knowledge, case management, and ticketing workflows. By incorporating vital CRM features, CKS harmonizes with an organization’s communication infrastructure, significantly boosting customer satisfaction and engagement. This adaptable tool can operate on its own or be seamlessly integrated into an organization’s pre-existing storm systems, allowing for quick deployment. Accessible through any web browser, CKS empowers users to obtain information remotely at any time, mirroring the convenience of working from a traditional office environment. Furthermore, the platform enables users to access detailed interaction histories for particular contacts in the DTA, which aids in evaluating customer relationships, pinpointing recurring issues, and simplifies the oversight for Supervisors in monitoring customer interactions. In essence, CKS not only enhances operational productivity but also cultivates a richer comprehension of customer needs and behaviors, ultimately driving business success. Additionally, as organizations increasingly prioritize customer-centric strategies, tools like CKS become vital for staying competitive in today's dynamic market landscape.

What is Saratoga CRM?

Experience unmatched mobility, strong security, and effortless integration, offering remarkable personalization throughout all stages of the customer journey. You can directly send emails from Dataview or share results with Office 365; move contacts and calendar entries from Dataview or report to Office 365; and connect Office 365 features (such as email, calendar, and contacts) with Saratoga CRM Thin Client records. With the integration of Office 365, accessing Saratoga information is seamless and convenient, right from within Office 365. After analyzing reports, you can access records, view attachments without saving them on your device, and take advantage of advanced search customization. You can also effortlessly share records with your colleagues by automatically exporting them as PDFs directly from Saratoga Rich Client or attaching them via email from a grid, ensuring they receive the most current information from your system without delay. Additionally, this efficient communication framework enhances team collaboration, ensuring that everyone remains synchronized and updated, which ultimately leads to better decision-making and productivity.

Media

Media

Integrations Supported

Microsoft Access
Microsoft Dynamics 365
Oracle Cloud Infrastructure
SQL Server
Salesforce
storm Cloud Contact Center

Integrations Supported

Microsoft Access
Microsoft Dynamics 365
Oracle Cloud Infrastructure
SQL Server
Salesforce
storm Cloud Contact Center

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Content Guru

Company Location

United Kingdom

Company Website

www.contentguru.com/product/customer-knowledge-system/

Company Facts

Organization Name

Tokara Solutions

Date Founded

2009

Company Location

United States

Company Website

www.tokarasolutions.com/technologies/crm-solutions/saratoga-crm/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Popular Alternatives

Popular Alternatives

K-Fuze CMS Reviews & Ratings

K-Fuze CMS

Ridgehead Software
OfficeCalendar Reviews & Ratings

OfficeCalendar

Lookout Software
BESTIND CRM Reviews & Ratings

BESTIND CRM

BESTIND
KTools Data Recovery Reviews & Ratings

KTools Data Recovery

KTools Software
Comiseo Reviews & Ratings

Comiseo

ConversionPoint Technologies