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What is Talabat?

Talabat is an online platform that specializes in the delivery of food and groceries throughout the Middle East and North Africa. It began its journey in Kuwait but has since expanded its services to multiple nations, such as the United Arab Emirates, Saudi Arabia, Bahrain, Oman, Qatar, Jordan, and Egypt. The app and website offer users an extensive array of local dining options and grocery outlets, simplifying the process of ordering both meals and everyday essentials. Additionally, the service improves user satisfaction by providing real-time tracking of orders and broadening its delivery range to include items like medications and floral arrangements. As a member of the global Delivery Hero family, Talabat ranks among the leading online food delivery services worldwide. Its dedication to offering convenience and a wide selection of choices has contributed to its increasing popularity in the region, attracting more users who seek reliable delivery options.

What is Zivux.ai?

Zivux.ai presents an economical CRM solution specifically designed for small to medium-sized businesses in India and the Middle East. The platform comprises eight interconnected modules: Lead Management (which involves the processes of capturing, qualifying, and distributing leads), Pipeline Management (focused on managing deal stages, forecasting, and analyzing wins and losses), Sales Activity (which includes calls, meetings, follow-ups, and other active pursuits), Marketing & Campaign Engine (covering email and WhatsApp communications, broadcasts, and nurturing leads), Customer Support (which oversees ticket management, SLA tracking, and provides a knowledge base), Task Management (allowing for task assignments, setting deadlines, and automation features), Reports & Dashboards (boasting over ten live charts that track conversion rates, aging metrics, agent performance, source distribution, missed follow-ups, and prioritization), and HR & Attendance (offering geo-tagged clock-in and out capabilities, leave management, and monthly reporting). The system allows for role-based access, catering to various positions such as Managers, Salespersons, and Engineers. Additionally, it integrates effortlessly with the WhatsApp Business API, offers a RESTful API for straightforward integrations with ERP systems and websites, and employs AES encryption to safeguard data. This comprehensive CRM solution has been successfully adopted in countries such as India, Egypt, and Oman, demonstrating its flexibility and effectiveness across diverse markets, making it a valuable asset for businesses aiming to enhance their customer relationship management.

Media

Media

No images available

Integrations Supported

Facebook
Foodetective
Grubtech
O-Live
Sapaad
UrbanPiper
WhatsApp

Integrations Supported

Facebook
Foodetective
Grubtech
O-Live
Sapaad
UrbanPiper
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$30 per month (5 users)
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Talabat

Date Founded

2004

Company Location

Kuwait

Company Website

www.talabat.com

Company Facts

Organization Name

Proeffico Solutions Pvt Ltd

Date Founded

2019

Company Location

India

Company Website

zivux.ai

Categories and Features

Food Delivery

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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