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What is the Hotelier?
The Hotelier represents a thorough and unified Property Management Suite that manages every aspect of hotel operations, including front office and reservation management, food and beverage offerings, banquet coordination, inventory oversight, guest services, financial accounting, payroll administration, engineering and maintenance, and housekeeping, while also delivering real-time business insights for prompt decision-making. In the highly competitive arena of the hospitality sector, the edge comes not only from the elegance of the facilities but also, and perhaps more importantly, from the quality of customer service rendered. To uphold exceptional standards of customer service, it is essential to meticulously oversee a wide array of functions and processes, much like a conductor expertly guiding an orchestra to produce a flawless performance. This orchestration guarantees that every detail of the guest's experience receives attention, resulting in a seamless and pleasurable stay. Furthermore, a hotel that successfully combines superior service with operational efficiency is more likely to thrive amidst the multitude of options available to travelers. In such a saturated market, the ability to adapt and innovate is crucial for sustained excellence and guest satisfaction.
What is Hotel@SoftOne?
Hotel @ SoftOne offers a comprehensive hotel management system that supports multiple languages and is built upon a strong, adaptable database featuring more than ten integrated modules. This solution is perfectly suited for a variety of accommodations, including large hotel chains, resorts, city hotels, boutique establishments, apartments, villas, and rental rooms. The platform enhances operational efficiency and elevates customer service through its user-friendly design and extensive functionality. For hotel chains, its Multi-Property mode serves as an effective tool, enabling seamless management of reservations, maintenance, and housekeeping across all properties in the network. Furthermore, access can be tailored to individual hotels or coordinated across the entire chain, with permissions adjusted based on each user's authorization level. This flexibility ensures that hotel operators can maintain control while optimizing their services and resources.
Integrations Supported
Booking.com
Expedia
Hotels.com
SabeeApp
WebHotelier
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
500 USD / Year
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Data Devices
Date Founded
1989
Company Location
India
Company Website
www.datadevices.com/thehotelier/
Company Facts
Organization Name
Rodiaki Pliroforiki
Date Founded
1986
Company Location
Greece
Company Website
rodiakipliroforiki.gr/
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental