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What is the Hotelier?
The Hotelier represents a thorough and unified Property Management Suite that manages every aspect of hotel operations, including front office and reservation management, food and beverage offerings, banquet coordination, inventory oversight, guest services, financial accounting, payroll administration, engineering and maintenance, and housekeeping, while also delivering real-time business insights for prompt decision-making. In the highly competitive arena of the hospitality sector, the edge comes not only from the elegance of the facilities but also, and perhaps more importantly, from the quality of customer service rendered. To uphold exceptional standards of customer service, it is essential to meticulously oversee a wide array of functions and processes, much like a conductor expertly guiding an orchestra to produce a flawless performance. This orchestration guarantees that every detail of the guest's experience receives attention, resulting in a seamless and pleasurable stay. Furthermore, a hotel that successfully combines superior service with operational efficiency is more likely to thrive amidst the multitude of options available to travelers. In such a saturated market, the ability to adapt and innovate is crucial for sustained excellence and guest satisfaction.
What is MAPAL OS?
For more than ten years, our hospitality management systems have provided significant value to numerous clients. Enhanced interconnectivity, a uniform look and feel, and a single sign-on feature have all contributed to an improved user experience. Additionally, our data capabilities have become more robust. Our comprehensive business management systems address every element of your back-of-house operations, enabling you to save time, cut costs, boost profitability, and create a better work atmosphere. Over the past decade, Flow Learning has established itself as the premier learning management solution for the hospitality industry. Our platform is continually updated and contains an extensive library of resources focused on hospitality topics such as food safety, compliance, management, and technical skills. This resource library caters not only to restaurants and bars but also to hotels and various other hospitality establishments. With a commitment to ongoing improvement, we strive to meet the evolving needs of our clients.
Integrations Supported
LastPOS
Mapal Workforce Suite
Ubeya
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Data Devices
Date Founded
1989
Company Location
India
Company Website
www.datadevices.com/thehotelier/
Company Facts
Organization Name
MAPAL Group
Date Founded
2008
Company Location
Spain
Company Website
mapal-os.com
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental