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What is the Hotelier?
The Hotelier represents a thorough and unified Property Management Suite that manages every aspect of hotel operations, including front office and reservation management, food and beverage offerings, banquet coordination, inventory oversight, guest services, financial accounting, payroll administration, engineering and maintenance, and housekeeping, while also delivering real-time business insights for prompt decision-making. In the highly competitive arena of the hospitality sector, the edge comes not only from the elegance of the facilities but also, and perhaps more importantly, from the quality of customer service rendered. To uphold exceptional standards of customer service, it is essential to meticulously oversee a wide array of functions and processes, much like a conductor expertly guiding an orchestra to produce a flawless performance. This orchestration guarantees that every detail of the guest's experience receives attention, resulting in a seamless and pleasurable stay. Furthermore, a hotel that successfully combines superior service with operational efficiency is more likely to thrive amidst the multitude of options available to travelers. In such a saturated market, the ability to adapt and innovate is crucial for sustained excellence and guest satisfaction.
What is Oracle Hospitality Suite8?
The Oracle Hospitality Suite8 Property consolidates all aspects of hotel management into a single, cohesive software platform. This comprehensive solution encompasses a wide range of functions, including reservations, housekeeping, dining services, and marketing strategies, all while maintaining a strong focus on enhancing the guest experience. Currently, it is exclusively offered in the EMEA region. Gain a comprehensive insight into your guests through the development of detailed profiles and the tracking of transactions in real-time. Increase your revenue potential with user-friendly online features for booking rooms, making dining reservations, purchasing gift vouchers, and selling tickets. Operational efficiency is elevated through integrated tools that manage distribution, as well as restaurant and leisure services. Foster effective communication before, during, and after guest stays by providing personalized promotions and gathering valuable feedback via surveys. Additionally, the suite adeptly oversees events such as banquets and conferences, managing everything from the initial inquiry through to the final billing process. With its robust billing functionalities, it stands out as a superb independent solution for conference centers, facilitating a smooth experience for both event organizers and participants alike, while also adapting to the evolving needs of the hospitality industry.
Integrations Supported
Canary Digital Tipping
Crave
DigitalGuest
Docyt
Grazzy
Innspire
OPERA Cloud Central
OpenKey
Pesapal
SONIFI
Integrations Supported
Canary Digital Tipping
Crave
DigitalGuest
Docyt
Grazzy
Innspire
OPERA Cloud Central
OpenKey
Pesapal
SONIFI
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Data Devices
Date Founded
1989
Company Location
India
Company Website
www.datadevices.com/thehotelier/
Company Facts
Organization Name
Oracle
Date Founded
1977
Company Location
United States
Company Website
www.oracle.com/industries/hospitality/products/suite8-property.html
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Categories and Features
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking