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What is the Hotelier?

The Hotelier represents a thorough and unified Property Management Suite that manages every aspect of hotel operations, including front office and reservation management, food and beverage offerings, banquet coordination, inventory oversight, guest services, financial accounting, payroll administration, engineering and maintenance, and housekeeping, while also delivering real-time business insights for prompt decision-making. In the highly competitive arena of the hospitality sector, the edge comes not only from the elegance of the facilities but also, and perhaps more importantly, from the quality of customer service rendered. To uphold exceptional standards of customer service, it is essential to meticulously oversee a wide array of functions and processes, much like a conductor expertly guiding an orchestra to produce a flawless performance. This orchestration guarantees that every detail of the guest's experience receives attention, resulting in a seamless and pleasurable stay. Furthermore, a hotel that successfully combines superior service with operational efficiency is more likely to thrive amidst the multitude of options available to travelers. In such a saturated market, the ability to adapt and innovate is crucial for sustained excellence and guest satisfaction.

What is Oracle Hospitality Suite8?

The Oracle Hospitality Suite8 Property consolidates all aspects of hotel management into a single, cohesive software platform. This comprehensive solution encompasses a wide range of functions, including reservations, housekeeping, dining services, and marketing strategies, all while maintaining a strong focus on enhancing the guest experience. Currently, it is exclusively offered in the EMEA region. Gain a comprehensive insight into your guests through the development of detailed profiles and the tracking of transactions in real-time. Increase your revenue potential with user-friendly online features for booking rooms, making dining reservations, purchasing gift vouchers, and selling tickets. Operational efficiency is elevated through integrated tools that manage distribution, as well as restaurant and leisure services. Foster effective communication before, during, and after guest stays by providing personalized promotions and gathering valuable feedback via surveys. Additionally, the suite adeptly oversees events such as banquets and conferences, managing everything from the initial inquiry through to the final billing process. With its robust billing functionalities, it stands out as a superb independent solution for conference centers, facilitating a smooth experience for both event organizers and participants alike, while also adapting to the evolving needs of the hospitality industry.

Media

Media

Integrations Supported

Integrations Supported

Canary Digital Tipping
Crave
DigitalGuest
Docyt
Grazzy
Innspire
OPERA Cloud Central
OpenKey
Pesapal
SONIFI
Simon AI
Superbutler
Viqal
ZHENYUN Technology Digital Procurement

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

Data Devices

Date Founded

1989

Company Location

India

Company Website

www.datadevices.com/thehotelier/

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/industries/hospitality/products/suite8-property.html

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Loyalty Program
Marketing Automation

Hotel Housekeeping

Not specified

Categories and Features

Reservations

Group Reservations

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