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What is the Hotelier?
The Hotelier represents a thorough and unified Property Management Suite that manages every aspect of hotel operations, including front office and reservation management, food and beverage offerings, banquet coordination, inventory oversight, guest services, financial accounting, payroll administration, engineering and maintenance, and housekeeping, while also delivering real-time business insights for prompt decision-making. In the highly competitive arena of the hospitality sector, the edge comes not only from the elegance of the facilities but also, and perhaps more importantly, from the quality of customer service rendered. To uphold exceptional standards of customer service, it is essential to meticulously oversee a wide array of functions and processes, much like a conductor expertly guiding an orchestra to produce a flawless performance. This orchestration guarantees that every detail of the guest's experience receives attention, resulting in a seamless and pleasurable stay. Furthermore, a hotel that successfully combines superior service with operational efficiency is more likely to thrive amidst the multitude of options available to travelers. In such a saturated market, the ability to adapt and innovate is crucial for sustained excellence and guest satisfaction.
What is Piccotello ?
In a quaint hotel or bed and breakfast, offering personalized service is of the utmost importance. Our innovative guest history feature allows you to effortlessly access the preferences of your visitors, ensuring that you provide outstanding service from the reservation stage through to check-in and throughout their entire stay. For those who often accommodate business travelers, integrating company profiles with individual guest accounts is straightforward and efficient. With just one click, you can produce invoices, customize reservations, and make quick adjustments to invoice items or addresses as needed. When handling group bookings, Piccotello simplifies the billing process by enabling the creation of partial invoices. Furthermore, our housekeeping management tool gives you a detailed overview of which rooms need attention, allowing you to delegate tasks to specific staff members or rearrange the cleaning order as necessary. This streamlined approach ensures that rooms are prepared for early check-ins, providing a fluid experience for every guest. By effectively managing cleaning schedules and keeping track of guest preferences, you ultimately elevate the quality of the hospitality experience, making it memorable for all who stay with you. In doing so, you foster a welcoming atmosphere that encourages guests to return time and again.
Integrations Supported
unTill
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$45 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Data Devices
Date Founded
1989
Company Location
India
Company Website
www.datadevices.com/thehotelier/
Company Facts
Organization Name
Freetime Hospitality
Date Founded
2017
Company Location
Netherlands
Company Website
piccotello.com/en/products/
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental