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What is the NALA?

Overseeing your online listings and preserving a strong reputation is crucial for success in today's digital landscape. Being prominently displayed in major online directories allows potential customers to find you easily, which is vital for attracting new business! Utilizing a centralized dashboard enables you to manage and request reviews seamlessly. A particularly effective method for improving your online reputation is to proactively manage the narrative surrounding customer interactions while ensuring you are visible in essential online directories. Without the aid of NALA's comprehensive reputation and directory management dashboard, staying updated on your business's digital presence can be quite challenging. This versatile platform offers tools that enable you to monitor, manage, and interact with your online reviews and engagement, all through an intuitive interface. You will receive notifications about when your business listings require your attention, alerts for duplicate listings, or when new synced platforms are available. Additionally, tracking keyword and keyphrase performance becomes a straightforward task, and you can expect to receive easy-to-understand monthly reports that outline your development. This all-encompassing approach not only enhances your online visibility but also provides valuable insights that can guide your future strategies effectively. Ultimately, investing in such a system can lead to long-term growth and customer loyalty.

What is Chatmeter?

By analyzing over 1.9 million locations along with billions of customer reviews, social media interactions, and sentiments gathered since 2009, brands and agencies can effectively shape their narrative using Chatmeter's all-encompassing local SEO and business reputation management platform. This integrated software offers a variety of features, such as review management, oversight of listings, local SEO tactics, and other essential tools for managing online reputation, all easily navigable through an intuitive dashboard. With an exceptional customer success team that has achieved a remarkable NPS score of 76, Chatmeter guarantees that you receive top-notch support. A critical component of our customer satisfaction strategy includes a streamlined onboarding process, regular monthly check-ins, and comprehensive quarterly business reviews, which collectively lay the groundwork for success. No matter where your business appears online, we help you consistently connect with your ideal customers. Moreover, Chatmeter's listing management tool safeguards your business listings, allowing you to concentrate on growth while we take care of the finer details. Our unwavering commitment to preserving the integrity of your online presence distinguishes us from competitors in the industry. Furthermore, our proactive approach to reputation management ensures that you remain ahead of industry trends and customer expectations.

Media

Media

Integrations Supported

Integrations Supported

Desktop.com

API Availability

API Availability

Pricing Information

$129.00/month
$129/month after 14 day free trial
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

the NALA

Date Founded

2010

Company Location

United States

Company Website

thenala.com

Company Facts

Organization Name

Chatmeter

Date Founded

2009

Company Location

United States

Company Website

www.chatmeter.com

Categories and Features

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Social Media Metrics
Social Media Monitoring

Categories and Features

Local Marketing

Feedback Management
Reporting / Analytics
Review Management

Local SEO

Not specified

Review Management

Response Management
Review Monitoring
Review Notification
Social Sharing

Popular Alternatives

Popular Alternatives