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What is thinQ?

thinQ offers an enhanced solution for powering voice and SMS/MMS messaging applications in the cloud. With our streamlined thinQ io portal and user-friendly APIs, you can get started swiftly and efficiently. We simplify the integration of your 40 top-tier carriers with platforms like Twilio, Nexmo, Plivo, and SignalWire, in addition to enterprise contact centers and telecom VoIP service providers. Our comprehensive APIs enable you to effortlessly manage both inbound and outbound voice calls, text messaging, and various other functionalities within your current technology setup. Additionally, you can connect with current SIP providers to enhance call quality and delivery. The fully integrated thinQ.io Web platform facilitates the purchasing and porting of phone numbers, the creation of route profiles and trunks, and the activation of text messaging, along with other essential features. By incorporating call-specific analytics, SIP ladders, and our award-winning support team, you can discover a superior communication method that helps mitigate issues, reroute around outages, and establish custom routes and blocks tailored to your needs. This level of flexibility and support distinguishes thinQ as a leader in cloud communications.

What is Alcatel-Lucent Rainbow?

Rainbow provides user-friendly communication solutions that enhance collaboration through a range of tools, such as voice and video, effectively connecting people, machinery, and processes. Created entirely within Europe, this enterprise-grade cloud communication platform is supported by secure data centers located globally. The versatility of Rainbow allows organizations to select from on-premises, hybrid, or cloud deployment options that best fit their specific needs. Its open architecture, combined with robust telephony capabilities, supports seamless integration with existing telephony systems and the incorporation of various business workflows and other SaaS applications. Whether an organization seeks a self-sufficient environment in a private data center or a cloud solution that complements current assets while boosting collaboration, Rainbow offers tailored options to address those requirements. Furthermore, users have the ability to host or join audio and video meetings that can accommodate up to 120 participants, with the platform supporting as many as 12 simultaneous video streams for rich, interactive experiences. This adaptability empowers businesses to refine their communication approaches effectively to align with their changing requirements and ensure they remain competitive in their respective markets.

Media

Media

Integrations Supported

3CX
Asterisk
Hudini
OmniPCX Enterprise Communication Server
Plivo
SIPTRUNK
SignalWire
Twilio
Vonage Communications APIs (Nexmo)

Integrations Supported

3CX
Asterisk
Hudini
OmniPCX Enterprise Communication Server
Plivo
SIPTRUNK
SignalWire
Twilio
Vonage Communications APIs (Nexmo)

API Availability

Has API

API Availability

Has API

Pricing Information

$500
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Commio

Date Founded

2012

Company Location

United States

Company Website

thinq.com

Company Facts

Organization Name

Alcatel-Lucent

Date Founded

2014

Company Location

France

Company Website

www.al-enterprise.com/en/rainbow

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

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