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What is thinQ?

thinQ offers an enhanced solution for powering voice and SMS/MMS messaging applications in the cloud. With our streamlined thinQ io portal and user-friendly APIs, you can get started swiftly and efficiently. We simplify the integration of your 40 top-tier carriers with platforms like Twilio, Nexmo, Plivo, and SignalWire, in addition to enterprise contact centers and telecom VoIP service providers. Our comprehensive APIs enable you to effortlessly manage both inbound and outbound voice calls, text messaging, and various other functionalities within your current technology setup. Additionally, you can connect with current SIP providers to enhance call quality and delivery. The fully integrated thinQ.io Web platform facilitates the purchasing and porting of phone numbers, the creation of route profiles and trunks, and the activation of text messaging, along with other essential features. By incorporating call-specific analytics, SIP ladders, and our award-winning support team, you can discover a superior communication method that helps mitigate issues, reroute around outages, and establish custom routes and blocks tailored to your needs. This level of flexibility and support distinguishes thinQ as a leader in cloud communications.

What is OmniPCX Enterprise Communication Server?

In the current digital era, businesses are focused on boosting their competitive edge while offering employees the flexibility of hybrid work setups. A key element in this strategy is effective corporate communication, which is essential for promoting teamwork and improving customer service. The OmniPCX Enterprise Communication Server Purple (OXE Purple) facilitates effortless communication with both your staff and clients, regardless of where you are situated. With OXE Purple, every interaction can evolve into a significant relationship by embedding communication features directly into your business applications. To maintain seamless operations, the platform is equipped with secure, high-availability technology that ensures business continuity. By leveraging a hybrid cloud infrastructure, organizations can modernize their communication systems incrementally. This means not only can you communicate with your teams and clients from virtually anywhere, but you can also cut costs by integrating communication solutions into your private cloud environment, which takes advantage of virtualization and offers extensive scalability for easier maintenance across various locations. In addition, the platform presents robust call management features, such as group calls, line supervision, and advanced call filtering, which further enhance operational efficiency. Collectively, these capabilities contribute to cultivating a more adaptable and responsive business atmosphere, ultimately leading to improved outcomes and stronger relationships.

Media

Media

Integrations Supported

3CX
ALE Connect
Alcatel-Lucent Rainbow
Asterisk
OmniPCX RECORD Suite
Plivo
SIPTRUNK
SignalWire
Twilio
Vonage Communications APIs (Nexmo)

Integrations Supported

3CX
ALE Connect
Alcatel-Lucent Rainbow
Asterisk
OmniPCX RECORD Suite
Plivo
SIPTRUNK
SignalWire
Twilio
Vonage Communications APIs (Nexmo)

API Availability

Has API

API Availability

Has API

Pricing Information

$500
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Commio

Date Founded

2012

Company Location

United States

Company Website

thinq.com

Company Facts

Organization Name

Alcatel-Lucent

Date Founded

2014

Company Location

France

Company Website

www.al-enterprise.com/en/products/platforms/omnipcx-enterprise-communication-server

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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