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What is trackd?
Leverage the unmatched patch history data available on our platform to empower your remediation team to apply patches more rapidly and confidently.
Although many patches can be implemented automatically with a low likelihood of causing issues, it is reasonable for remediation teams to exercise caution regarding the auto-patching of various software systems.
The central challenge is to accurately identify which patches can be safely automated and which require manual intervention.
Our cutting-edge platform, which is awaiting patent approval, provides crucial insights derived from the experiences of others who have utilized the same patches, thus aiding in the detection of those that may result in disruptions.
Moreover, it supplies a comprehensive toolkit designed for the automated remediation of vulnerabilities when it is safe to do so and notifies you of patches that could cause potential issues.
This approach ultimately streamlines operations, decreasing the mean time to remediate (MTTR) while simplifying the workload of the remediation team and allowing the security team to enjoy peace of mind.
With our solution in place, your organization will not only refine its patch management process but also enhance its overall security posture, leading to greater resilience against potential threats.
What is TeamViewer DEX?
TeamViewer DEX is a comprehensive Digital Employee Experience platform designed to eliminate technology-related barriers across modern workplaces. It offers real-time visibility into digital performance, capturing insights on device stability, applications, networks, and user interactions. Through automated diagnostics and intelligent remediation, DEX resolves many issues instantly—reducing ticket volume and keeping employees focused on their work. IT teams gain unified analytics dashboards, sentiment scoring, endpoint status overviews, and detailed root-cause analysis tools. With powerful automation, scriptable workflows, and proactive alerts, DEX helps teams prevent incidents before they escalate. Enhanced patching reliability strengthens organizational security and reduces vulnerability exposure. The platform drives significant ROI through operational efficiencies, lower downtime costs, and higher employee satisfaction. Its cloud-scale architecture enables efficient management of large, distributed workforces without increasing IT headcount. Companies using TeamViewer DEX report better digital experiences, higher retention, and fewer disruptions across the business. The platform transforms IT from reactive troubleshooting to strategic experience management.
Integrations Supported
Axonius
Azure Virtual Desktop
Citrix DaaS
IGEL
ServiceNow
Integrations Supported
Axonius
Azure Virtual Desktop
Citrix DaaS
IGEL
ServiceNow
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
trackd
Date Founded
2022
Company Location
United States
Company Website
trackd.com
Company Facts
Organization Name
TeamViewer
Date Founded
2005
Company Location
Germany
Company Website
www.teamviewer.com/en-us/products/dex/
Categories and Features
Cloud Security
Antivirus
Application Security
Behavioral Analytics
Encryption
Endpoint Management
Incident Management
Intrusion Detection System
Threat Intelligence
Two-Factor Authentication
Vulnerability Management
Vulnerability Scanners
Asset Discovery
Black Box Scanning
Compliance Monitoring
Continuous Monitoring
Defect Tracking
Interactive Scanning
Logging and Reporting
Network Mapping
Perimeter Scanning
Risk Analysis
Threat Intelligence
Web Inspection