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What is trustMinder?

trustMinder is a cutting-edge, cloud-driven solution aimed at capturing the Voice of the Customer, allowing both brands and governmental entities to effectively evaluate their customer experience. The significance of trust in retaining customers is paramount; when trust diminishes, customers are likely to explore other options. With trustMinder, you have the capability to consistently monitor and cultivate that trust, keeping you in sync with customer experiences at all times. By leveraging sophisticated methods to collect and analyze feedback, trustMinder converts traditional surveys into valuable insights that can inform key business strategies. Feedback can be collected from various channels, transforming it into actionable plans that enhance customer relations. Utilizing real-time text analytics and machine learning, you are equipped to quickly identify the factors influencing your customer experience ratings. Furthermore, you can create dynamic reports that not only depict customer experience metrics but also link them to business performance and operational data. This proactive approach allows for the immediate identification and resolution of customer issues, nurturing a more agile and responsive interaction with your clientele. In the end, trustMinder empowers you to forge a deeper connection with your customers by placing their trust and satisfaction at the forefront of your business endeavors, ultimately leading to enhanced loyalty and engagement.

What is Margin Minder?

Margin Minder diligently monitors all streams of revenue and expenses, computes the net difference, and incorporates variations in volume growth, enabling managers to understand the true net value per customer along with all pertinent details. By leveraging Margin Minder, your ability to grasp and oversee the factors that drive overall growth and profitability can be significantly improved. Delve into the topics below to see how Margin Minder’s solutions can help you effectively address your business challenges. Specifically designed for the retail industry, Margin Minder provides essential insights that empower store and category managers, merchandisers, and buyers to optimize profitability at every level, including the store, department, shelf, facing, and square inch. With the capabilities of Margin Minder, your team will possess all the necessary tools for enhanced management of purchasing, selling, and promotional tactics, thereby ensuring increased efficiency and success. Furthermore, this all-encompassing tool is flexible enough to adapt to the changing requirements of your retail business, making it an essential resource for sustainable growth. In addition, the platform's user-friendly interface allows for seamless integration into existing workflows, further enhancing its value to your organization.

Media

Media

Integrations Supported

New Era

Integrations Supported

New Era

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

trustMinder

Company Website

trust-minder.com

Company Facts

Organization Name

Salient

Date Founded

1986

Company Location

United States

Company Website

www.salient.com

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Categories and Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Business Performance Management

Ad Hoc Reports
Ad hoc Analysis
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning

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