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What is trustMinder?
trustMinder is a cutting-edge, cloud-driven solution aimed at capturing the Voice of the Customer, allowing both brands and governmental entities to effectively evaluate their customer experience. The significance of trust in retaining customers is paramount; when trust diminishes, customers are likely to explore other options. With trustMinder, you have the capability to consistently monitor and cultivate that trust, keeping you in sync with customer experiences at all times. By leveraging sophisticated methods to collect and analyze feedback, trustMinder converts traditional surveys into valuable insights that can inform key business strategies. Feedback can be collected from various channels, transforming it into actionable plans that enhance customer relations. Utilizing real-time text analytics and machine learning, you are equipped to quickly identify the factors influencing your customer experience ratings. Furthermore, you can create dynamic reports that not only depict customer experience metrics but also link them to business performance and operational data. This proactive approach allows for the immediate identification and resolution of customer issues, nurturing a more agile and responsive interaction with your clientele. In the end, trustMinder empowers you to forge a deeper connection with your customers by placing their trust and satisfaction at the forefront of your business endeavors, ultimately leading to enhanced loyalty and engagement.
What is Margin Minder?
Margin Minder diligently monitors all streams of revenue and expenses, computes the net difference, and incorporates variations in volume growth, enabling managers to understand the true net value per customer along with all pertinent details. By leveraging Margin Minder, your ability to grasp and oversee the factors that drive overall growth and profitability can be significantly improved. Delve into the topics below to see how Margin Minder’s solutions can help you effectively address your business challenges. Specifically designed for the retail industry, Margin Minder provides essential insights that empower store and category managers, merchandisers, and buyers to optimize profitability at every level, including the store, department, shelf, facing, and square inch. With the capabilities of Margin Minder, your team will possess all the necessary tools for enhanced management of purchasing, selling, and promotional tactics, thereby ensuring increased efficiency and success. Furthermore, this all-encompassing tool is flexible enough to adapt to the changing requirements of your retail business, making it an essential resource for sustainable growth. In addition, the platform's user-friendly interface allows for seamless integration into existing workflows, further enhancing its value to your organization.
Integrations Supported
New Era
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
trustMinder
Company Website
trust-minder.com
Company Facts
Organization Name
Salient
Date Founded
1986
Company Location
United States
Company Website
www.salient.com
Categories and Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Categories and Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Business Performance Management
Ad Hoc Reports
Ad hoc Analysis
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning