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What is trustMinder?

trustMinder is a cutting-edge, cloud-driven solution aimed at capturing the Voice of the Customer, allowing both brands and governmental entities to effectively evaluate their customer experience. The significance of trust in retaining customers is paramount; when trust diminishes, customers are likely to explore other options. With trustMinder, you have the capability to consistently monitor and cultivate that trust, keeping you in sync with customer experiences at all times. By leveraging sophisticated methods to collect and analyze feedback, trustMinder converts traditional surveys into valuable insights that can inform key business strategies. Feedback can be collected from various channels, transforming it into actionable plans that enhance customer relations. Utilizing real-time text analytics and machine learning, you are equipped to quickly identify the factors influencing your customer experience ratings. Furthermore, you can create dynamic reports that not only depict customer experience metrics but also link them to business performance and operational data. This proactive approach allows for the immediate identification and resolution of customer issues, nurturing a more agile and responsive interaction with your clientele. In the end, trustMinder empowers you to forge a deeper connection with your customers by placing their trust and satisfaction at the forefront of your business endeavors, ultimately leading to enhanced loyalty and engagement.

What is Powertech Policy Minder?

Powertech Policy Minder is a robust security management tool specifically designed for IBM i, aimed at simplifying crucial tasks and producing comprehensive security compliance reports. By automating the various aspects of security management, Policy Minder greatly minimizes the time investment and alleviates the tedious manual labor typically required for overseeing security protocols. It not only provides a classic green screen interface but also features a user-friendly graphical user interface (GUI), making it easy for users to define their security policies for IBM i. Organizations can customize these policies to meet their unique requirements or choose from templates that follow well-established cybersecurity best practices. The tool simplifies the evaluation of security policies against the current system setup through an automated process. Users can also set up automatic scheduling for policy checks to ensure ongoing compliance. The FixIt function actively detects and corrects any settings that fall short of compliance standards, thereby helping to maintain a secure system environment. By leveraging these capabilities, organizations can significantly bolster their security posture while reducing the burden of administrative tasks associated with security management. Overall, Powertech Policy Minder serves as an invaluable asset for organizations looking to enhance their security efforts efficiently.

Media

Media

Integrations Supported

IBM i

Integrations Supported

IBM i

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

trustMinder

Company Website

trust-minder.com

Company Facts

Organization Name

Fortra

Date Founded

1982

Company Location

United States

Company Website

www.fortra.com/products/security-policy-management-software-ibm-i

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Categories and Features

Audit

Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Multi-Year Planning
Risk Assessment
Workflow Management

Policy Management

Approval Process Control
Attestation
Audit Trails
Policy Creation
Policy Library
Policy Metadata Management
Policy Training
Reporting / Analytics
Version Control
Workflow Management

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