Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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PylonPylon serves as a comprehensive support platform tailored for contemporary B2B enterprises. We equip post-sales teams with essential tools such as ticketing software, an omnichannel approach for B2B communications (including Slack Connect and Microsoft Teams), an interactive chat widget, a robust knowledge base, an AI-powered support bot, along with customer marketing and account management solutions. Our platform is designed specifically to address the unique needs of B2B businesses, enabling you to assist customers on their preferred channels while facilitating various support tiers. Our AI feature can generate support articles derived from previous issue resolutions, while our Triggers help formalize workflows and business processes. Additionally, with Macros, you can efficiently handle frequent inquiries. Engagement tracking allows for the dissemination of updates, newsletters, and new feature announcements to your clients. All customer information is meticulously organized and accessible in one centralized location, providing stakeholders with a comprehensive view of their team's ongoing concerns. If you're considering utilizing Slack for customer support, we would love to connect, as our users typically manage over 180 customer channels. The integration of these tools not only enhances communication but also streamlines the support process, leading to higher customer satisfaction and improved operational efficiency.
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PoplWith just a simple tap, scan, or send, you can immediately share a variety of information. This includes contact details, social media links, websites, payment applications, as well as files, videos, and other relevant data. You can conveniently send your digital business card through text or email. For maintaining brand consistency, you can create, distribute, and manage digital cards for your entire team. On average, this approach leads to a 300% increase in lead capture. A centralized contact book enables you to view, manage, and export leads across the team seamlessly. Our mission is to assist you and your team in generating leads more efficiently than through traditional onboarding methods. To facilitate instant syncing among members, we have collaborated with Azure Active Directory. Additionally, you have the option to import CSV files or create digital cards from the ground up, providing flexibility in how you manage your information sharing. This comprehensive system ensures that your team remains connected and productive with minimal effort.
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Social IntentsProvide live chat assistance on your website using the collaboration platforms you're already familiar with, such as Microsoft Teams, Google Workspace, Slack, and Zoom. Easily create AI chatbots powered by ChatGPT with just a single click, ensuring that your chatbots can step in whenever your agents are not available. You can also develop chatbots for WhatsApp, SMS, and Messenger that can seamlessly transfer conversations to human agents when necessary. There's no requirement to master new software for customer support. This approach allows you to connect with prospective customers at the moment they seek assistance, boosting your chances of closing more deals and enhancing your online revenue potential. By streamlining customer interactions, you can foster better relationships and drive overall business growth.
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CivicPlus Social Media ArchivingCivicPlus Social Media Archiving stands out as one of the most trustworthy solutions for public entities aiming to effectively manage records compliance and mitigate risks. This innovative software seamlessly integrates with your social media platforms, enabling the real-time capture, preservation, and archiving of all content shared and interacted with by your organization. The archived data is securely stored in a user-friendly interface, making it easy to oversee your online communications while ensuring adherence to public records laws and regulations. By utilizing social media archiving, organizations can safeguard their communications, allowing for prompt responses to compliance inquiries and legal obligations. Furthermore, the software captures even deleted or modified posts and comments, providing a comprehensive record of all interactions. Users can replay recordings in their original context, and the authenticity of the content is guaranteed through the use of digital signatures, thus enhancing the integrity of the archived information. This approach not only streamlines compliance efforts but also fortifies public trust in the organization's transparency and accountability.
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UptimeRobotExperience the premier uptime monitoring solution that offers 50 monitors with 5-minute intervals at no cost. Setup takes mere seconds, ensuring you remain updated on your website's performance continuously. Website monitoring provides immediate notifications if your site experiences downtime, allowing for prompt resolution of issues to safeguard user experience and revenue. With SSL certificate monitoring, you can prevent visitor loss from expired certificates by receiving alerts 30 days before expiration, ensuring timely renewal. Ping and port monitoring allows you to verify server availability and the functionality of your email service on port 465, while offering real-time alerts for any monitored port. Cron job monitoring ensures that scheduled tasks are tracked effectively with heartbeat checks, confirming that both server-side jobs and connected devices operate as intended. You can create up to 100 customized status pages, secure them with passwords, and allow subscribers to receive real-time updates on operational status. Stay connected through various notification channels, including email, SMS, voice calls, push alerts, or integrations with platforms such as Slack, Zapier, PagerDuty, Telegram, Discord, Microsoft Teams, and Google Chat, among others. Additionally, you have the option to pause monitoring during planned maintenance to eliminate unnecessary alerts and streamline your monitoring experience.
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HaystackHaystack bridges the gap between every employee in your organization and the essential people, resources, and information necessary for their growth and success. By offering a fun, intuitive, and informative way to kick off the day, Haystack transforms the employee experience. Its customizable branding and modular design allow organizations to easily showcase key resources, foster a strong cultural identity, and share valuable knowledge. With automated multi-channel delivery and insightful analytics, reaching employees at optimal moments becomes effortless. This approach enables staff to spend less time searching for information and more time focusing on their objectives. Haystack simplifies knowledge sharing, ensuring that employees can access vital materials from anywhere in the world. As teams expand and evolve, maintaining connections can become challenging, but Haystack’s comprehensive employee profiles and company directory create a sense of proximity among colleagues, making them feel as if they are just a room away. Ultimately, this platform not only enhances productivity but also cultivates a cohesive company culture.
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Portfolio ManagerBlue Sky's "Portfolio Manager" Lease Management Software offers a user-friendly SaaS solution for the centralized oversight of lease agreements. This platform enhances the management of lease and maintenance contracts throughout their entire lifecycle, thereby bolstering the audit process, lowering expenses, boosting cash flow, and reducing risk through a unified view that enhances enterprise value. Furthermore, Portfolio Manager facilitates comprehensive status management for ongoing leasing RFPs, enabling users to track statuses, notes, documents, and subsequent actions for each active project. The software supports efficient data entry through flat file data imports and is highly customizable, featuring extensive reporting functions. Users can export any data field to Excel via the report writer, and pre-built templates are designed to integrate with most ASC842 lease accounting software. Additionally, the automated management of end-of-lease terms includes customizable parameters and alerts, ensuring that users never overlook a lease expiration. For those with specific needs, custom programming options are also available, making it a versatile choice for lease management. Overall, Portfolio Manager stands out as a comprehensive tool for organizations looking to optimize their lease management processes effectively.
What is twine?
Twine Ambient harnesses the power of artificial intelligence to streamline the note-taking and summarization process for live meetings, Slack channels, and other forms of communication, allowing your team to connect with ease. It efficiently creates and shares summaries of Zoom meetings directly to your feed, and also compiles daily digests from chosen Slack channels. In addition, it provides automatic synopses of relevant news articles, ensuring that your team stays informed with crucial updates while closing knowledge gaps. By making the recording, summarization, and sharing of Zoom and team meetings more straightforward, Ambient guarantees that important insights from key discussions are retained for future reference. This ultimately cultivates a shared understanding among team members, which not only enhances decision-making but also boosts productivity across the board. With its ability to automatically distill and circulate learnings, Ambient significantly broadens the impact and accessibility of shared information. In today's rapidly evolving work landscape, Twine Ambient emerges as an essential asset for fostering team unity and awareness. Additionally, its ongoing updates ensure that teams remain engaged and aligned with the latest developments in their collaborative environments.
What is Connexun?
B.I.R.B.AL., our cutting-edge AI technology, has been crafted from a diverse collection of over a million articles in multiple languages, utilizing state-of-the-art Natural Language Processing (NLP) methods. This system incorporates capabilities such as machine learning classification, interlanguage clustering, news topic ranking, and extraction-based summarization, all aimed at customizing news filtering for a wide array of users and purposes. By integrating both supervised and unsupervised machine learning techniques, bolstered by Deep Learning, B.I.R.B.AL. allows users to transcend traditional online content tracking, discovering the most relevant topics that arise on the internet. With the capacity to collect and analyze large-scale data sets, users can gain valuable insights that improve their decision-making processes. Furthermore, B.I.R.B.AL. provides users with the tools to enhance their financial evaluations through extensive web data analysis, offering a richer understanding of performance trends via this innovative resource. This strategic application of structured web data also supports predictive analytics and risk assessment initiatives, demonstrating that this multifaceted approach keeps organizations at the leading edge of data-driven insight and informed decision-making. Ultimately, B.I.R.B.AL. is designed to empower users in a rapidly evolving digital landscape.
Integrations Supported
Slack
Zoom
API Availability
Has API
API Availability
Has API
Pricing Information
$19 per month
Free Trial Offered?
Free Version
Pricing Information
$9.99 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
twine
Company Location
United States
Company Website
www.twine.us
Company Facts
Organization Name
connexun
Date Founded
2012
Company Location
Italy
Company Website
connexun.com