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What is uman.ai?

Human.ai provides a specialized search solution designed for teams focused on knowledge, effortlessly integrating with various collaboration platforms to facilitate the discovery of internal experts and vital information, which ultimately leads to increased productivity, faster learning, and improved competitiveness. Despite the ease of accessing information in our everyday lives, many organizations face a starkly contrasting reality. Knowledge frequently remains trapped within siloed systems or exists solely in the minds of individual employees, creating challenges that obstruct collective learning and limit the organization's full potential. Many documents and resources get stuck in document management systems, while crucial insights often get lost among the ever-growing number of chat channels. Fortunately, the expertise you need is likely already embedded within your organization; it simply needs to be extracted from these disparate systems and shared with those who can leverage it. By dismantling these barriers, teams can work together more efficiently and unleash unprecedented levels of innovation, ultimately driving the organization toward a more collaborative and knowledge-rich future. Accessing and sharing this knowledge can transform not just individual teams but the entire organization, fostering an environment where creativity and ingenuity thrive.

What is Inbenta?

Discover a Customer Interaction Management platform that leverages symbolic AI to boost self-service options and improve customer loyalty and satisfaction. This innovative system adeptly understands user queries, even when expressed in diverse ways, ensuring a thorough comprehension from the onset. With an implementation period that spans just days instead of months, this high-efficiency AI solution is instantly ready for deployment. Its proprietary NLP technology, based on Meaning-Text Theory, fosters engaging and meaningful conversations. Furthermore, the platform seamlessly integrates with your existing knowledge base, content, and product offerings, while supporting over 30 languages across multiple channels, including web, mobile, social media, and SMS. Customizable open APIs and SDKs allow you to tailor the system to meet your specific needs. Numerous businesses have found reliability and satisfaction using Inbenta, and you too can tap into the advantages of our AI platform to tackle both standard business scenarios and unique challenges. Importing, integrating, or adding content into Inbenta is straightforward, and our user-friendly visual drag-and-drop editor enables you to quickly construct decision trees, transforming them into transactional applications through our adaptable webhooks system. Moreover, Inbenta is built with the flexibility to evolve alongside your organization’s changing requirements, making it a future-proof solution for customer interaction management. It's time to revolutionize how you engage with your customers.

Media

Media

Integrations Supported

Salesforce
Confluence
Dropbox
Facebook
Google Chrome
HubSpot CRM
HubSpot Customer Platform
Microsoft OneDrive
Microsoft SharePoint
Microsoft Teams
NiCE CXone Mpower
Salesforce Agentforce Service
Slack
Zendesk

Integrations Supported

Salesforce
Confluence
Dropbox
Facebook
Google Chrome
HubSpot CRM
HubSpot Customer Platform
Microsoft OneDrive
Microsoft SharePoint
Microsoft Teams
NiCE CXone Mpower
Salesforce Agentforce Service
Slack
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

uman.ai

Date Founded

2019

Company Location

Belgium

Company Website

www.uman.ai/

Company Facts

Organization Name

Inbenta

Date Founded

2005

Company Location

United States

Company Website

www.inbenta.com/en/

Categories and Features

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

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