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What is vCIO Hero?

vCIO Hero is a cutting-edge virtual CIO platform tailored for managed service providers (MSPs), emphasizing the importance of quarterly business reviews (QBR) by refining strategy assessments with sophisticated ICT audit instruments, traffic-light risk evaluations, and organized recommendations labeled as “Good/Better/Best” via an intuitive visual solution builder. It incorporates vital elements such as an ICT summary, thorough audits with expert commentary, diverse recommendation options, and a Kanban-style planning roadmap to streamline strategic efforts. The platform effortlessly integrates with PSA and RMM systems to ensure data synchronization and provides branded client portals that promote transparency throughout quarterly business reviews. Uniquely, vCIO Hero not only prioritizes compliance reporting but also aims to enhance sales conversion, helping MSPs simplify intricate technology frameworks, reduce costs, and expedite decision-making by applying established sales psychology tactics. Furthermore, it can be accessed as an independent solution or as part of Invarosoft’s Stack Saver bundles, offering a compelling alternative to separate tools such as ScalePad Lifecycle Insights and vCIO ToolBox. With its extensive functionalities, vCIO Hero is set to dramatically improve the operational efficiency and overall effectiveness of MSPs in addressing their clients' IT requirements, thereby ensuring that they remain competitive in a rapidly evolving market.

What is HappySat?

HappySat is a dedicated feedback collection platform tailored for Managed Service Providers (MSPs), streamlining the execution of both Customer Satisfaction (CSAT) and Net Promoter Score (NPS) surveys through its integration with Professional Services Automation (PSA) tools. The platform employs a user-friendly four-smiley-face scale to capture client feedback on routine tasks, projects, and onboarding experiences, while NPS surveys evaluate the overall satisfaction of clients. With features that offer real-time reporting and notifications, MSPs can promptly recognize successes and address any negative feedback that arises. The embedded survey option works seamlessly with prominent PSA systems such as ConnectWise, Autotask, Kaseya BMS, Halo PSA, Syncro, and RepairShopr, facilitating a quick setup and centralizing feedback management into existing workflows. HappySat can function as an independent solution or as a component of Invarosoft’s Stack Saver bundles, delivering a comprehensive tool for the collection and analysis of client feedback in a single platform. Additionally, this adaptability empowers MSPs to enhance their services continuously by leveraging the valuable insights gained from client feedback. By integrating client perspectives into their strategies, MSPs can foster stronger relationships with their customers and drive service improvements effectively.

Media

Media

Integrations Supported

Autotask PSA
ConnectWise Automate
Invarosoft
RepairShopr
Syncro
HaloPSA
Kaseya 365
Kaseya BMS
ScalePad Lifecycle Insights
Simplesat

Integrations Supported

Autotask PSA
ConnectWise Automate
Invarosoft
RepairShopr
Syncro
HaloPSA
Kaseya 365
Kaseya BMS
ScalePad Lifecycle Insights
Simplesat

API Availability

Has API

API Availability

Has API

Pricing Information

$199 per month
Free Trial Offered?
Free Version

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Invarosoft

Date Founded

2017

Company Location

United States

Company Website

www.invarosoft.com/vciohero/

Company Facts

Organization Name

Invarosoft

Date Founded

2017

Company Location

United States

Company Website

www.invarosoft.com/happysat/

Categories and Features

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

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