Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SuperOps Reviews & Ratings
    223 Ratings
    Company Website
  • ShipHero Reviews & Ratings
    919 Ratings
    Company Website
  • NinjaOne Reviews & Ratings
    6,035 Ratings
    Company Website
  • Comet Backup Reviews & Ratings
    218 Ratings
    Company Website
  • Addigy Reviews & Ratings
    261 Ratings
  • Thinfinity Workspace Reviews & Ratings
    14 Ratings
    Company Website
  • Auvik Reviews & Ratings
    675 Ratings
    Company Website
  • Josys Reviews & Ratings
    263 Ratings
    Company Website
  • OrangeHRM Advanced Reviews & Ratings
    333 Ratings
    Company Website
  • StackAI Reviews & Ratings
    54 Ratings
    Company Website

What is vCIO Hero?

vCIO Hero is a cutting-edge virtual CIO platform tailored for managed service providers (MSPs), emphasizing the importance of quarterly business reviews (QBR) by refining strategy assessments with sophisticated ICT audit instruments, traffic-light risk evaluations, and organized recommendations labeled as “Good/Better/Best” via an intuitive visual solution builder. It incorporates vital elements such as an ICT summary, thorough audits with expert commentary, diverse recommendation options, and a Kanban-style planning roadmap to streamline strategic efforts. The platform effortlessly integrates with PSA and RMM systems to ensure data synchronization and provides branded client portals that promote transparency throughout quarterly business reviews. Uniquely, vCIO Hero not only prioritizes compliance reporting but also aims to enhance sales conversion, helping MSPs simplify intricate technology frameworks, reduce costs, and expedite decision-making by applying established sales psychology tactics. Furthermore, it can be accessed as an independent solution or as part of Invarosoft’s Stack Saver bundles, offering a compelling alternative to separate tools such as ScalePad Lifecycle Insights and vCIO ToolBox. With its extensive functionalities, vCIO Hero is set to dramatically improve the operational efficiency and overall effectiveness of MSPs in addressing their clients' IT requirements, thereby ensuring that they remain competitive in a rapidly evolving market.

What is HappySat?

HappySat is a dedicated feedback collection platform tailored for Managed Service Providers (MSPs), streamlining the execution of both Customer Satisfaction (CSAT) and Net Promoter Score (NPS) surveys through its integration with Professional Services Automation (PSA) tools. The platform employs a user-friendly four-smiley-face scale to capture client feedback on routine tasks, projects, and onboarding experiences, while NPS surveys evaluate the overall satisfaction of clients. With features that offer real-time reporting and notifications, MSPs can promptly recognize successes and address any negative feedback that arises. The embedded survey option works seamlessly with prominent PSA systems such as ConnectWise, Autotask, Kaseya BMS, Halo PSA, Syncro, and RepairShopr, facilitating a quick setup and centralizing feedback management into existing workflows. HappySat can function as an independent solution or as a component of Invarosoft’s Stack Saver bundles, delivering a comprehensive tool for the collection and analysis of client feedback in a single platform. Additionally, this adaptability empowers MSPs to enhance their services continuously by leveraging the valuable insights gained from client feedback. By integrating client perspectives into their strategies, MSPs can foster stronger relationships with their customers and drive service improvements effectively.

Media

Media

Integrations Supported

Autotask PSA
ConnectWise Automate
Invarosoft
RepairShopr
Syncro
Kaseya BMS
ScalePad Lifecycle Insights

Integrations Supported

Autotask PSA
ConnectWise Automate
Invarosoft
RepairShopr
Syncro
HaloPSA
Kaseya 365
Simplesat

API Availability

API Availability

Pricing Information

$199 per month
Free Trial Offered?

Pricing Information

$49 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Invarosoft

Date Founded

2017

Company Location

United States

Company Website

www.invarosoft.com/vciohero/

Company Facts

Organization Name

Invarosoft

Date Founded

2017

Company Location

United States

Company Website

www.invarosoft.com/happysat/

Categories and Features

MSP

Not specified

Categories and Features

Customer Feedback

Not specified

MSP

Not specified

Popular Alternatives

Popular Alternatives

Simplesat Reviews & Ratings

Simplesat

Pronto Holdings