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What is viral.app?

Viral.app stands out as a powerful platform designed for user-generated content marketing by providing marketers with the tools necessary to effectively track, manage, and optimize UGC across major social media platforms such as TikTok, Instagram, and YouTube, all through a unified analytics dashboard. The platform simplifies the process of adding accounts, allowing users to effortlessly incorporate profile or video URLs, which facilitates the easy setup of monitoring recent videos on each platform, while also granting immediate access to the latest data. With its sophisticated segmentation and attribution features, marketers can link projects to specific campaigns, automate the tagging of videos using hashtags, and evaluate organic return on investment through App Store Connect integrations that reveal which content drives actual sales. The intuitive dashboard aggregates crucial performance indicators, engagement metrics, growth trends, audience demographics, and conversion statistics, effectively eliminating the complications associated with scattered data and manual reporting. By consolidating analytics from various sources, viral.app transforms randomness into a strategic methodology, enabling UGC marketers to identify top creators, assess the effectiveness of their content, and concentrate their efforts on successful tactics. This holistic approach not only simplifies the marketing workflow but also enhances the understanding of audience engagement and the overall effect of content, allowing marketers to make data-informed decisions that propel their campaigns forward. The platform ultimately empowers users to navigate the complexities of digital marketing with greater confidence and clarity.

What is Bazaarvoice?

Transforming the way brands and consumers engage, create, and innovate is essential as the needs of consumers continue to change. Just like them, we are constantly evolving. We gather a diverse range of user-generated content (UGC), including reviews, visual materials, and inquiries from shoppers. To expedite content acquisition, leverage our sampling services and community involvement. Engage with potential buyers early in their decision-making process to enhance their shopping journey. By identifying customers when they are actively seeking products, you can provide an exceptional shopping experience. Authentic customer-generated content is favored by search engines, which can significantly boost your search traffic. Be present during all crucial purchasing moments, ensuring that you assist individuals in making confident decisions regardless of where they choose to shop. It's vital to have your content accessible across all platforms—online, in physical stores, and on social media—globally. Utilize buyer insights to optimize your strategies. Our comprehensive tools will equip you with valuable knowledge about your customer base, empowering you to develop superior products, create impactful marketing campaigns, and foster inspiring shopping experiences that truly resonate. Ultimately, this approach not only enhances brand loyalty but also builds trust with your audience.

Media

Media

Integrations Supported

AcuitySpark
Annex Cloud
Bloomreach
Cerebra
ChannelMix
Chatdesk
Commanders Act
FuseCommander
Khoros
Pandium
PredictSpring
Pypestream
Remarkable Commerce
TikTok
Topbox
TrustCommander
Vesta
YouTube
affable.ai
eStar

Integrations Supported

AcuitySpark
Annex Cloud
Bloomreach
Cerebra
ChannelMix
Chatdesk
Commanders Act
FuseCommander
Khoros
Pandium
PredictSpring
Pypestream
Remarkable Commerce
TikTok
Topbox
TrustCommander
Vesta
YouTube
affable.ai
eStar

API Availability

Has API

API Availability

Has API

Pricing Information

$24.99 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

viral.app

Company Location

United States

Company Website

viral.app/

Company Facts

Organization Name

Bazaarvoice

Date Founded

2005

Company Location

United States

Company Website

www.bazaarvoice.com

Categories and Features

Influencer Marketing

CRM
Campaign Management
Faceted Search / Filtering
Influencer Discovery
Payment Tracking
ROI Tracking
Social Media Monitoring

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Influencer Marketing

CRM
Campaign Management
Faceted Search / Filtering
Influencer Discovery
Payment Tracking
ROI Tracking
Social Media Monitoring

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

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Bazaarvoice