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What is visitorX?

Transforming physical spaces into continuous visual feedback channels for consumers is essential. Although numerical data and metrics can provide valuable insights, they often fail to reflect the entire scenario. By incorporating video, marketing professionals, product developers, and designers can better understand the intricacies of the customer experience. Originally launched as a research project dedicated to exploring human behaviors, visitorX has received backing from the National Science Foundation under the title Perceive. Our goal is to thoroughly comprehend intricate human interactions in real-world settings on a broad scale. Since 2014, we have been pioneers in the development of advanced computer vision technologies, and we are now tapping into the commercial opportunities that our system offers various businesses. The growth of visitorX has been shaped by comprehensive market analysis and partnerships with leaders in customer experience across a range of industries. We eagerly welcome your participation, whether as a member of our team, an investor, or a client, as we strive to innovate and expand together in the future. Join us on this exciting journey to redefine consumer engagement and interaction.

What is Rayfeed?

Elevate your website or prototypes by collecting video feedback directly from your users. With the use of text bubble prompts, you can guide users through tasks without any coding required! Just share a unique link with your testers, and our system will recognize them while recording their video responses for seamless playback in our application. Leveraging the insights gained from this user feedback can significantly enhance your conversion rates, retention of users, and overall customer satisfaction. Observing and listening to users as they interact with your product enables you to identify problem areas and grasp their views more clearly. Effortlessly obtain the insights you require, and direct your customers through feedback sessions using established prompts. You will have easy access to all your recorded videos for quick evaluations and can swiftly navigate to specific tasks of interest, making it simpler to share crucial information with your team. This method centers around utilizing user feedback to shape your product development and marketing approaches effectively. Furthermore, adopting this strategy not only simplifies the feedback collection process but also empowers you to foster a more user-focused experience, ultimately leading to a product that resonates better with your audience. In doing so, you create a feedback loop that continuously enhances your offerings based on real user interactions.

Media

Media

Integrations Supported

Integrations Supported

Google Chrome
Microsoft Edge
Mozilla Firefox
Safari

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$36 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

visitorX

Date Founded

2016

Company Location

United States

Company Website

www.visitorx.com

Company Facts

Organization Name

Rayfeed

Date Founded

2016

Company Location

Canada

Company Website

rayfeed.com

Categories and Features

User Research

Not specified

UX

Not specified

Categories and Features

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