Ratings and Reviews 19 Ratings
Ratings and Reviews 0 Ratings
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What is vtenext?
vtenext stands out as the pioneering All-In-One Customer Relationship Management (CRM) solution that seamlessly incorporates a BPMN engine alongside cutting-edge AI technology.
By breaking down departmental barriers, it addresses a significant productivity obstacle. A comprehensive CRM like vtenext serves as a vital instrument for enhancing the overall effectiveness across varied business functions.
BPMN Engine
This integrated feature offers a user-friendly graphical interface that facilitates the automation and digitization of diverse business processes. It empowers team members by eliminating low-value tasks, thereby reducing time wastage and minimizing the potential for errors.
Artificial Intelligence
With its built-in algorithms, vtenext elevates organizational efficiency and effectiveness through various functionalities, including:
- Automatic ticketing and lead classification
- A chatbot designed for lead generation
- A support chatbot for both internal and external inquiries
- Optical Character Recognition (OCR)
By automating key areas such as marketing, pre-sales, sales, customer service, and project management, vtenext positions businesses for greater success in a competitive landscape. Ultimately, this holistic approach not only streamlines operations but also fosters a more cohesive and agile work environment.
What is 3GBusiness?
Numerous businesses encounter obstacles stemming from the considerable time devoted to monotonous, repetitive tasks, high costs related to customer acquisition, and insufficient tools to enhance repeat sales, which ultimately restrains their potential for growth. The 3G Business Cloud provides solutions that automate these repetitive duties, assist in identifying new customers, and increase the likelihood of repeat sales. By leveraging 3G Business automation, companies can reduce their costs, boost their sales figures, and expand their customer base. This cloud-based business automation platform encompasses over 30 applications similar to those found in Office 365, featuring well-known tools like Word, Excel, and Outlook, all of which operate on a unified database and can be automated with its integrated Automation Engine. With the advanced features offered by 3G, users can easily design countless processes, whether they are Assisted, Unassisted, Autonomous, or Cognitive, making it substantially faster, simpler, and more affordable to automate business functions than with conventional Robotic Process Automation (RPA). Moreover, the platform allows for the effortless creation of personalized templates and processes, which can be refined using the workflow manager, significantly improving the efficiency of both sales and administrative tasks. The extensive functionalities of 3G Business Cloud enable organizations to experience significant operational enhancements, paving the way for sustainable growth and long-term success. Consequently, businesses that adopt this innovative platform can anticipate not only improved processes but also a competitive edge in their respective markets.
Integrations Supported
3CX
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Jira Align
Magento
Mailchimp
Microsoft Exchange
PrestaShop
Salesforce
Integrations Supported
3CX
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Jira Align
Magento
Mailchimp
Microsoft Exchange
PrestaShop
Salesforce
API Availability
Has API
API Availability
Has API
Pricing Information
$24/month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
vtenext
Date Founded
2006
Company Location
Italy
Company Website
www.vtenext.com
Company Facts
Organization Name
3GVision
Company Location
United States
Company Website
www.3gb.com.au
Categories and Features
Business Process Management
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Event Management
Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties
Lead Management
Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management