Ratings and Reviews 0 Ratings
Ratings and Reviews 504 Ratings
What is webcomet FAQ?
Presenting webcomet FAQ - Your partner in knowledge empowerment!
Effortlessly design, oversee, and launch Frequently Asked Questions (FAQ) sections for your websites, applications, and software, ultimately boosting the information available to your users and customers.
- Optimize your operations by conserving time and resources, facilitating self-service options, improving user experience, and lessening the number of support requests through an expertly developed FAQ section.
- Seamlessly distribute your FAQs across multiple platforms! It works with any website builder, including WordPress, Joomla, Drupal, and Wix, while also conforming to the Web Content Accessibility Guidelines (WCAG).
- With webcomet FAQ, you can manage a single source for updating your information, guaranteeing uniformity across various channels such as your public website, internal systems, mobile apps, and beyond.
- Take advantage of a comprehensive range of features aimed at boosting customer engagement and easing your management responsibilities, including a customizable FAQ Widget, support for multiple languages, collaborative tools for teams, and detailed statistics and analysis functions.
- Begin nurturing an informed customer community today and observe an enhancement in your support efficiency as users effortlessly discover the answers they seek, ultimately leading to greater satisfaction and loyalty!
What is Vivantio?
Vivantio has earned accolades as a leading customer service management software solution available today. Our SaaS service management platform encompasses a variety of customer service functions, including customer support ticketing, help desk operations, service desk management, IT service management, asset oversight, and enterprise service management, all underpinned by established industry standards like ITIL. Additionally, Vivantio offers adaptable licensing solutions tailored to the diverse needs of rapidly expanding businesses worldwide. This flexibility ensures that organizations can find the perfect fit for their requirements.
Media
No images available
Integrations Supported
BambooHR
Gemini
Gemini Pro
Gmail
HubSpot CRM
HubSpot Customer Platform
HubSpot Service Hub
Jira
Lansweeper
Microsoft 365
Integrations Supported
BambooHR
Gemini
Gemini Pro
Gmail
HubSpot CRM
HubSpot Customer Platform
HubSpot Service Hub
Jira
Lansweeper
Microsoft 365
API Availability
Has API
API Availability
Has API
Pricing Information
$20/month
Free Trial Offered?
Free Version
Pricing Information
$59.00/month/user
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
DEVJA GROUP
Date Founded
2016
Company Location
Sweden
Company Website
www.webcomet.io
Company Facts
Organization Name
Vivantio
Date Founded
2003
Company Location
United States
Company Website
www.vivantio.com/
Categories and Features
Categories and Features
Asset Tracking
Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes
Reservations
Service History
Change Management
Approval Workflow
Audit Trail
Automated Notifications
Change Calendar
Change Planning
Compliance Management
Prioritization
Release Management
Task Management
Tracking & Reporting
Training Management
CMDB
Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping
Complaint Management
Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Incident Management
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal