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What is weseethrough?

Our observational methods aim to foster a relaxed and genuine atmosphere for customers as they interact with various brands. Our dedicated research team excels in video analysis and is supported by an advanced analytics platform that captures every vital detail. We present your data in a practical format, facilitating the best possible results for your brand. By leveraging cutting-edge technology, we prioritize comfort, ease of use, and high quality for both agencies and consumers. Through observing individuals in their natural settings, we collect authentic insights that accurately represent real behaviors. Our extensive toolkit features wearables like Go Pros, stationary cameras, and eye trackers, among others. We carefully translate, subtitle, and categorize content by themes, behaviors, and sentiments, while also producing engaging showreels that enrich your presentations with compelling video stories. All footage is securely archived, ensuring you can access it at any time. Furthermore, we can handle, analyze, and subtitle pre-existing vox pops and free-form video responses, allowing for theme-based searches and deeper insights into consumer behavior. This holistic approach not only simplifies your data management but also enhances the storytelling potential of your brand, making it more relatable and impactful to your audience. Ultimately, we strive to bridge the gap between brands and consumers through meaningful insights and narratives.

What is Dovetail?

Dovetail is an AI-native platform designed to help organizations build better products through continuous, automated customer intelligence. It ingests and analyzes a wide range of qualitative data, including interview transcripts, support tickets, usability test results, survey responses, and document analysis, transforming them into rich, actionable insights at lightning speed. Dovetail’s AI-powered chat interface enables teams to ask questions and get instant, cited answers from customer data, fostering data-driven decision-making. The platform integrates smoothly with collaboration tools like Slack and Microsoft Teams, ensuring that customer feedback is woven into everyday workflows. It also includes a recruitment feature, allowing teams to find and manage research participants from a pool of over 3 million verified consumers and professionals. Trusted by some of the world’s most innovative companies including Amazon, Atlassian, and Okta, Dovetail has proven ROI benefits—delivering over 200% return with payback in under six months. The platform supports a variety of roles such as product managers, UX researchers, designers, marketers, and customer success teams, making it versatile for enterprise-wide adoption. Dovetail continuously organizes feedback from disparate channels, alerts teams to emerging themes, and tracks trends over time, helping businesses stay close to their customers’ needs. Its enterprise-grade security and compliance features ensure data privacy and reliability. By simplifying the process of capturing and analyzing customer intelligence, Dovetail accelerates innovation and drives superior user experiences.

Media

Media

Integrations Supported

AccessOwl
Airtable
Asana
Dropbox
Evernote
Facebook
Freshdesk
GitHub
Google Forms
Intercom
Jira
Microsoft OneNote
Microsoft Teams
SurveyMonkey
Trello
WON
Wufoo
X (Twitter)
Zapier
Zendesk

Integrations Supported

AccessOwl
Airtable
Asana
Dropbox
Evernote
Facebook
Freshdesk
GitHub
Google Forms
Intercom
Jira
Microsoft OneNote
Microsoft Teams
SurveyMonkey
Trello
WON
Wufoo
X (Twitter)
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$29/user/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

weseethrough

Date Founded

2013

Company Location

United Kingdom

Company Website

weseethrough.com/brands/

Company Facts

Organization Name

Dovetail Research

Date Founded

2017

Company Location

Australia

Company Website

dovetail.com

Categories and Features

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Categories and Features

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Insight Engines

AI / Machine Learning
Augmented Analytics
Data Aggregation
Data Classification
Data Extraction
Data Source Connectors
Full Text Search
Intent Recognition
Multiple Data Sources
Search / Filter
Sentiment Analysis

Qualitative Data Analysis

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

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