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What is whichbox Audience Engagement Platform?

The audience you aim to reach has grown indifferent to conventional advertising methods and brand messaging, as they no longer want to be seen merely as 'targets' or passive viewers of promotional content. Instead, they crave genuine engagement, personalized brand interactions, acknowledgment of their significance, shared values, involvement in product innovation, and a profound connection that weaves together your brand’s story with their individual experiences. The whichbox® Audience Engagement Platform offers a comprehensive solution that combines a branded community platform with tools for user-generated content, community management, and gamification, all delivered as a SaaS model. This cutting-edge technology empowers you to focus on nurturing emotional relationships with your customers while avoiding the hassles of technical difficulties. By highlighting what genuinely resonates with your audience—such as your brand's legacy, the journey behind your offerings, and how they enhance lives—you cultivate an authentic exchange. Your storytelling acts as an invitation for your audience to picture their aspirations in harmony with your brand, creating a sense of camaraderie along your shared path. In essence, this strategy shifts the role of consumers from mere onlookers to active contributors in the narrative of your brand, ultimately fostering a community that feels valued and involved. This transformation not only enhances customer loyalty but also encourages a vibrant exchange of ideas and experiences within the brand community.

What is Arena.im?

Transform your website into a dynamic real-time customer engagement hub by incorporating live chat and live blog features that enhance leads, interaction, and profitability. By creating live experiences, you can expand your audience while boosting engagement and revenue generation. Our advanced live blogging platform, combined with a social monitoring stream, ensures your users have access to impactful experiences. This gives you the power to regain control over your audience, fostering traffic, stimulating conversations, and driving revenue. When users are actively engaged, it naturally results in increased pageviews, as they tend to spend more time on your site. Additionally, user-generated content opens up monetization avenues through advertising opportunities. By focusing on engaging content and live interactions, you can retain users on your platform instead of allowing them to drift toward social media alternatives. Seamless integration with popular platforms like Twitter, Facebook, and RSS further enhances your site's connectivity and outreach. Ultimately, this comprehensive approach not only enriches the user experience but also solidifies your brand’s presence in the digital landscape.

Media

Media

Integrations Supported

Facebook
Google Ads
Instagram
Reddit
WordPress
X (Twitter)
YouTube

Integrations Supported

Facebook
Google Ads
Instagram
Reddit
WordPress
X (Twitter)
YouTube

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$39/mo (billed anunally)
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Whichbox Media

Company Website

whichboxmedia.com

Company Facts

Organization Name

Arena.im

Date Founded

2017

Company Location

United States

Company Website

arena.im/

Categories and Features

Community

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Categories and Features

Blog

Analytics
Collaborative Writing
Comment Moderation
File Sharing
Group Posting
Monetization Tools
Post Management
Search
WYSIWYG Rich Text Editing

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Community

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Virtual Classroom

Annotation Tools
Attendee Analytics
Audio/Video Conferencing
Customizable Branding
Electronic Hand Raising
File Sharing
Interactive/Collaboration Tools
Learning Management System
Live Chat
Live Streaming
Mobile Access
Multiple Camera Feeds
Notifications
Online Whiteboard
Schedule Management
Screen Sharing
Session Recording
Surveys / Polls
Web Browser-based
eCommerce Integration

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