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What is wi-Q?

We are excited to present a mobile ordering and payment solution tailored specifically for the hospitality sector. This innovative system allows customers to easily place orders and process payments through a customized menu by scanning a QR code, entering a URL, or automatically being redirected upon connecting to your WiFi, all while eliminating the need for any app downloads to maintain a fully contactless experience. To ensure seamless integration with your existing operations, wi-Q works harmoniously with leading Point of Sale and Property Management Systems, including well-respected names like Oracle Hospitality, Agilysys, and Amadeus. Beyond simplifying the ordering process, wi-Q has formed collaborations with major payment providers, offering guests fast and easy options such as Charge to Room, Tabs, and Cash. This smooth and efficient interaction not only elevates guest satisfaction but also significantly enhances the operational efficiency of your venue. With the ability to adapt to various environments, this solution aims to redefine how hospitality businesses engage with their customers.

What is Akia?

The advancement of technology has significantly altered how people prefer to communicate. By employing SMS and favored messaging platforms, interactions with guests can become more efficient and enjoyable. Automated replies can effectively handle frequent questions, ensuring that guests obtain prompt support without unnecessary delays. Additionally, pre-scheduled messages can be utilized to warmly welcome guests, follow up on their experiences, and remind them of upcoming activities available at the venue. Conducting in-stay surveys provides a means to assess guest satisfaction and quickly resolve any concerns, enhancing the overall experience for visitors. Moreover, using hotel text messaging can greatly increase guest interaction and encourage direct reservations. Gathering key information from guests opens up opportunities to promote extra services like room upgrades, dining experiences, and early check-ins. It is equally important to clearly communicate your property's policies on registration forms for guests to acknowledge. This proactive strategy not only promotes transparency but also strengthens the bond between guests and the hotel. Ultimately, by embracing these advanced communication methods, establishments can foster a more personalized and engaging experience for their visitors.

Media

Media

Integrations Supported

Integrations Supported

ASI PMS
Cloudbeds
FLEXIPASS
Infor HMS
Jonas Chorum
Knowcross
Maestro PMS
Mews
MyHMS
OpenHotel PMS
OwnerRez
Protel Cloud PMS
ResortSuite PMS
RoomRaccoon
SkyTouch Hotel OS
SkyWare PMS
Stayntouch PMS
WebRezPro
innRoad
rezStream Cloud PMS

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

wi-Q Technologies

Date Founded

2014

Company Location

United Kingdom

Company Website

wi-q.com

Company Facts

Organization Name

Akia

Date Founded

2018

Company Location

United States

Company Website

www.akia.com/solutions/guest-experience

Categories and Features

Restaurant POS

Not specified

Room Service

Not specified

Categories and Features

Guest Messaging

Not specified

Room Service

Not specified

Popular Alternatives

Popular Alternatives

HotelFriend Reviews & Ratings

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4.9 out of 5 stars