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What is wi-Q?

We are excited to present a mobile ordering and payment solution tailored specifically for the hospitality sector. This innovative system allows customers to easily place orders and process payments through a customized menu by scanning a QR code, entering a URL, or automatically being redirected upon connecting to your WiFi, all while eliminating the need for any app downloads to maintain a fully contactless experience. To ensure seamless integration with your existing operations, wi-Q works harmoniously with leading Point of Sale and Property Management Systems, including well-respected names like Oracle Hospitality, Agilysys, and Amadeus. Beyond simplifying the ordering process, wi-Q has formed collaborations with major payment providers, offering guests fast and easy options such as Charge to Room, Tabs, and Cash. This smooth and efficient interaction not only elevates guest satisfaction but also significantly enhances the operational efficiency of your venue. With the ability to adapt to various environments, this solution aims to redefine how hospitality businesses engage with their customers.

What is Smart Finder?

Optimize your front-desk functions with ease and efficiency, allowing for a greater emphasis on improving guest satisfaction. Maintain crucial guest data throughout their stay to build a customized guest profile that helps in quickly identifying returning guests. This capability enhances personalization and can be tailored to meet your specific operational requirements. Gather all reservations from various sources into one streamlined interface, which enables automatic booking creation for guests, alongside sending e-booking confirmations integrated with a payment gateway. Effortlessly set up multiple pricing structures, including those for promotions and specific customer segments, applying these preset rates to align with your guests' expectations without any complications. Improve housekeeping operations by automating duties such as inventory management and updates on room status, while ensuring smooth collaboration with other departments to prevent any errors that could lead to guest discontent. With a comprehensive suite of tools available, managing all facets of your hotel becomes a seamless process. Our platform features state-of-the-art technology tailored for the hospitality sector, ensuring that you remain competitive in the market. By leveraging these innovative capabilities, you can craft an unforgettable experience for your visitors, fostering loyalty and encouraging repeat visits. Ultimately, this holistic approach to hotel management not only enhances operational efficiency but also elevates the overall guest experience, driving long-term success for your establishment.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

wi-Q Technologies

Date Founded

2014

Company Location

United Kingdom

Company Website

wi-q.com

Company Facts

Organization Name

Smart Finder

Date Founded

1997

Company Location

Thailand

Company Website

smartfinder.asia/

Categories and Features

Restaurant POS

Not specified

Room Service

Not specified

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Single Property
Vacation Rental

Hotel Housekeeping

Not specified

Reservations

Not specified

Restaurant POS

Not specified

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