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What is xnPOS?
xnPOS functions as a highly adaptable point of sale system designed specifically for the diverse requirements of the hospitality industry. This all-encompassing, cloud-based solution is under centralized management, ensuring it provides enterprise-level scalability, solid security, and superior performance. By focusing on self-service options for patrons and improving mobility for hotel staff, xnPOS has the capability to revolutionize hotel operations and significantly enhance profitability. Currently, the system is utilized in nearly 50 countries across continents including North America, Europe, the Middle East, and Asia/Pacific. Key features encompass digital menus and self-ordering functionalities for guests, with the capacity to expand from a single terminal to hundreds, making it suitable for hotels of various sizes. It is also fully internationalized, accommodating multiple languages to serve a wide range of clientele. The design prioritizes high configurability, guaranteeing a seamless and engaging experience for guests. By leveraging automated intelligence and guest profiling, xnPOS optimizes revenue streams while offering real-time analytics that can be accessed from any location at any time. Furthermore, it provides comprehensive mobile support to enhance operational efficiency and includes a variety of additional features such as kitchen display systems, kiosks, loyalty programs, and inventory management. With an open integration approach, xnPOS supports a broad selection of third-party integrations, making it a versatile option for contemporary hotels. This flexibility empowers hotels to customize their offerings to adapt to the dynamic preferences of their guests, ultimately leading to improved satisfaction and loyalty.
What is GuestService?
GuestService provides a comprehensive platform for engaging with guests effectively. Users can easily place orders and manage requests through dedicated online portals tailored for guest services. With its real-time functionalities and support for numerous languages and platforms, it facilitates smooth communication with guests across a variety of digital channels, such as web, mobile, kiosks, and lobby settings. By leveraging this all-in-one solution, businesses can significantly improve customer satisfaction, strengthen loyalty, and increase revenue opportunities. GuestService prioritizes delivering outstanding experiences for guests, allowing them to effortlessly submit requests and track their progress through their mobile devices, all without facing language barriers or requiring physical contact. Furthermore, guests can access valuable information regarding your hotel, amenities, and nearby attractions through an intuitive digital concierge feature. There are no additional setup fees, and you can choose a package that aligns with your specific requirements to begin right away. If you require help during the setup, our dedicated online chat support team is available to guide you throughout the entire process, ensuring a hassle-free transition. This method not only streamlines guest interactions but also significantly boosts overall operational efficiency while creating a more connected environment for both guests and staff. Ultimately, GuestService stands as a pivotal tool in enhancing the guest experience within the hospitality industry.
Integrations Supported
OKKAMI
protel MICE
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
€99 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Xn protel Systems
Date Founded
2002
Company Location
Australia
Company Website
www.xnpos.net
Company Facts
Organization Name
GuestService
Company Location
United Kingdom
Company Website
guestservice.net
Categories and Features
Restaurant POS
Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management
Categories and Features
Menu
Color-Coding / Upselling Tools
Digital Signage / Menu Boards
Kiosk Menus
Menu Design Tools
Menu Item Management
POS Integration
Pre-Made Menu Templates
Printed/Paper Menus
QR Code Menus
Tablet Menus