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What is zLinq?

zLinq tackles the primary communication challenges that IT teams encounter, which include managing costs effectively, optimizing time utilization, and ensuring proper oversight of technology. As IT departments face growing demands to improve communication while simultaneously addressing security and compliance challenges in hybrid environments, we emerge as a comprehensive partner. We take on the administrative responsibilities associated with voice and data resources, such as managing MACDs, contracts, credits, and billing discrepancies, while providing real-time visibility through our customer dashboard. Our advisory engineers collaborate closely with your team to identify technology requirements and oversee the procurement, implementation, and ongoing enhancement of your voice and data strategies. Clients who partner with zLinq typically see a recovery of 13% on their telecom expenses within a year and achieve a remarkable 171% return on investment over the life of their contracts. This comprehensive methodology not only simplifies operational processes but also allows IT teams to concentrate on their primary goals and objectives. In doing so, we ensure that our clients can adapt swiftly to evolving technology landscapes while maximizing their resources.

What is TEMExpert?

TEMExpert Business Intelligence empowers organizations to track historical spending and usage, extract valuable insights from analytics and reports, and perform thorough assessments of their telecom environment's condition. This innovative platform boasts outstanding performance, sophisticated analytical tools, cost-effective ownership, rapid report generation, and excellent self-service capabilities for users. Since its launch, Business Intelligence has served as a cornerstone of Convergence, supported by a team with a collective experience exceeding three decades in the industry. While performing historical audits to identify overcharges can be advantageous and lead to immediate benefits, it fails to tackle the larger challenge of improving the long-term management of telecom costs; given that overcharges and billing errors often recur annually, a more enduring solution is required. To effectively oversee and enhance telecom expenditures over time, organizations must adopt continuous monitoring and improvement strategies that focus on sustainability and proactive management. Additionally, integrating these strategies will help create a more resilient approach to telecom expense management.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

zLinq

Date Founded

2018

Company Location

United States

Company Website

getzlinq.com

Company Facts

Organization Name

Convergence Analytics

Date Founded

2007

Company Location

Belgium

Company Website

www.convergence-analytics.com

Categories and Features

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

Categories and Features

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

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