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What is zenloop?

Various businesses across diverse sectors can utilize zenloop to gather, categorize, and assess customer feedback obtained from multiple sources. By analyzing this feedback, the experience management platform creates customized strategies aimed at both retaining happy customers and recapturing those who are at risk of leaving. In addition, zenloop assists organizations in pinpointing both growth opportunities and obstacles within the customer journey, enabling them to transform content customers into loyal brand ambassadors while simultaneously reducing potential revenue losses from clients who may churn. Ultimately, this comprehensive approach fosters a more engaged and loyal customer base.

What is Churn Buster?

Are you looking to recover unsuccessful payments while ensuring a positive customer experience? Churn Buster offers a swift and dependable solution to tackle passive churn, making sure your customers feel appreciated. By taking prompt actions, Churn Buster not only strengthens customer relationships but also positively impacts your brand’s reputation, ultimately leading to better customer retention in the long run. This innovative platform can be set up in a mere five minutes, employing strategies honed over years of experience. Everything works smoothly from the outset and can be customized to meet your unique business requirements. You can personalize your emails to reflect your brand's identity using HTML, plain text, or a mix of both formats! Just activate the templates and scheduling methods that have proven successful for top SaaS companies in the field. With Churn Buster, your focus can remain on what truly matters: ensuring your customers are satisfied and engaged with your services. This allows businesses to not only recover lost payments but also build long-lasting loyalty with their clientele.

Media

Media

Integrations Supported

Slack
Braintree
Circula
Easyflow
Emarsys
Freshdesk
Magento
Recharge
Salesforce Marketing Cloud
Seven Senders
Shopify
Spryker
Stripe
Zapier
Zendesk

Integrations Supported

Slack
Braintree
Circula
Easyflow
Emarsys
Freshdesk
Magento
Recharge
Salesforce Marketing Cloud
Seven Senders
Shopify
Spryker
Stripe
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

zenloop

Date Founded

2016

Company Location

Germany

Company Website

www.zenloop.com/en/

Company Facts

Organization Name

Churn Buster

Company Location

United States

Company Website

churnbuster.io

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Categories and Features

Recurring Billing

Customer Portal
Deferred Billing
Discount Management
Dunning Management
Invoice History
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Recurring Donations
Subscription Billing

Subscription Management

Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics

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