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What is zenquiries?
Dealing with a large influx of customer support tickets can quickly become a daunting task, and eventually, conventional email systems may fall short. Zenquiries provides the essential tools required to simplify this process, enabling you to resolve customer concerns efficiently. As your eCommerce business grows, our platform is well-equipped to meet your evolving needs. You can categorize tickets into organized boards and work collaboratively with your team to develop effective solutions. Furthermore, you can add an unlimited number of support agents to your plan at no extra cost, guaranteeing that you have the necessary resources to deliver outstanding customer service. With Zenquiries, managing your customer support becomes not just feasible but also a streamlined experience.
What is MerchLogix?
MerchLogix provides innovative cloud-based solutions specifically designed for space planning and merchandising tasks, ensuring they are optimized for mobile accessibility. These versatile tools can be utilized by any member of your organization from anywhere and at any time, as we prioritize enhancing in-store operations. With our pricing structure, there are no limitations on the number of users, as we do not charge per seat, and our products offer limitless configurability. This adaptability is a result of our commitment to promoting connection and collaboration among your team members. Our solutions are crafted to integrate smoothly, allowing you to implement either one tool or the entire suite in a way that aligns effectively with your business needs. Retail partners frequently praise us for our creative approach to problem-solving, which highlights our steadfast dedication to their success as well as our own. We tackled one of the most enduring challenges in retail—space planning—and not only addressed it but developed an all-encompassing solution. This proactive approach to tackling issues is what distinctly differentiates us in the marketplace. By continuously striving for excellence, we aim to elevate the standards of retail technology.
Integrations Supported
Shopify
API Availability
Has API
API Availability
Has API
Pricing Information
$10 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
zenquiries
Company Website
www.zenquiries.com
Company Facts
Organization Name
MerchLogix
Company Location
United States
Company Website
merchlogix.com/products/
Categories and Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
