1st Pencil Verified Customer Reviews (2026)

Our user-friendly online booking system and reservation software are designed to enhance your revenue and simplify your operational processes. With our cloud-based solutions, you can enhance the guest experience at every stage, from the initial booking to post-stay follow-up. Additionally, our integrated payment processing system streamlines staff training and enables the implementation of automated workflows that will elevate your operations, improve guest management, and ensure secure transactions. - Boost Operational Efficiency - Connect with OTAs/Google Hotels - Access Real-Time Rates and Availability - Choose from Multiple Calendar Options - Promote Upsell Addons and Packages - Utilize ADA Search Filters - Enjoy 24/7/365 Support via Phone and Email These features collectively empower you to run a more efficient hospitality business while providing exceptional service to your guests.

Silverware is built for hospitality environments where complexity is the norm—not the exception. Designed for hotels, resorts, and multi-venue properties, Silverware supports thousands of outlets that require centralized control without sacrificing local flexibility. The platform spans core Point of Sale, mobile and contactless guest experiences, enterprise administration, payments, loyalty, kiosks, and kitchen operations—delivered as a single, integrated ecosystem. Operating in more than 20,000 venues across 35+ countries, Silverware connects seamlessly with leading PMS, accounting, and hospitality systems through 170+ integrations, enabling a unified view of guests, revenue, and operations across every outlet. Real-time reporting, multi-revenue-center management, and enterprise-grade reliability give operators the confidence to scale without disruption. Backed by hands-on implementation, 24/7 support, and a partnership-driven approach, Silverware is trusted by hospitality leaders who need technology that performs under pressure—and grows with their business.

FF&EZ® Design is recognized as an exceptional software tool for efficiently creating, calculating, documenting, and presenting budgets, specifications, and costs related to furniture, fixtures, and equipment (FF&E). The purchasing version further enhances its capabilities by adding features for ordering and tracking. This adaptable solution is ideal for architects, interior designers, and FF&E sales professionals who seek to effectively plan and showcase design specifications. It is especially beneficial for a range of tasks, from simple sales estimates to extensive new construction projects, facilitating the generation of various documents swiftly through a computer, thus circumventing the drawbacks of conventional word processors and spreadsheets, as well as the challenges posed by CAD systems. The real advantage of FF&EZ lies in its robust database framework, which allows users to create and connect critical elements of FF&E design and presentation—such as vendors, areas, and rooms—by easily selecting options from user-friendly lists, thereby simplifying the overall design process. Moreover, this intuitive interface empowers design professionals to prioritize their creativity, reducing the time spent on administrative tasks and enhancing productivity in their projects. Ultimately, FF&EZ serves as a comprehensive solution that meets the diverse needs of the design industry.