3D Cloud Reviews

The 3DC is a great selling tool for our team and our customers love the experience. The product has a lot of features that make it easy for the customer to see the furniture in their own space.

The training was very efficient and made everything look easy. The trainers were very patient and made themselves available to answer our questions.

No cons to report so far, we will definitely report any issue to make sure that our customers get the best experience.

We use 3D Cloud in our retail store to give clients an idea of what products look like in their space. Most of the time this results in larger orders which include small items I throw in to make the space look more appealing. Overall very happy and thankful for this tools ease of use and accessibility.

Love how easy it is to quickly create a room and I find I spend most of the time deciding what to put in instead of figuring out controls.

Missing some products, but thats on our company and not on the software.

The product, while it works for elementary schemes, feels incomplete and is unable to support our projects at this time. Instead of being equipped to complete a rendering per clients' needs via RoomPlanner's user friendly feature library, the most important capabilities are either lackluster or nonexistent and there does not seem to be improvement on that. Overall, it could just use an overhaul to streamline processes. I struggle to want to reach for it in my day to day, and do so mostly out of necessity. RoomPlanner ends up working as a foundation, from which I then need to Photoshop significantly on top to get close to the clients' needs-- timely and costly and coming out of my personal skillset. It takes far too long and far too much experimentation to be the great asset to our workflow that it should be.

RoomPlanner is the most straightforward, easy and clean program I have ever used to create a simple, quick interior layout. The rendering quality is immediately realistic and our products look great in it. RoomPlanner is easy for anyone to pick up, get into the motions of and make something beautiful.

The catalogue offerings need significant work in order to make the program really useable. It often becomes obsolete and unhelpful as the catalogue is incomplete and full of errors, form-making capabilities are nonexistent. Utilizing 3D Cloud's roundabout tactics to show simple things like a book on a table, or a kitchen island, make the rendering near impossible to complete in a timely manner. I often find that the Q&A's and trainings, while nice to showcase examples, are difficult to find purpose in. This is because the answers given are often deflected back to the users in the form of 'I'm sure someone has a shortcut for this.' Instead of underground, undiscovered shortcuts, we would be better served by more working, fundamental features, even elementary ones such as functional, stackable resizable blocks and lighting that turns on. While there may be shortcuts/workarounds for a lot of things we need to do, it takes significant time, and of course: time is money.

The 3D suite has had a positive impact on our website’s performance.

While their tools require client-side integration and are not simple plug-and-play solutions, Annie and Bryan have been excellent in providing technical guidance and support.

Customization capabilities allow us to tailor the experience to our brand and business logic. Multiple tools—such as AR view on mobile and 3D visualization—create optimized experiences for both desktop and mobile customers.

Different applications for AR View, 360 View, and the Modular Configurator increase integration and maintenance efforts. A single web app with feature flags to enable or disable specific features would reduce integration complexity for clients and allow them to leverage the full suite more quickly.

I've been working with the 3D Cloud platform, and overall, it’s a powerful tool for visualizing spaces like kitchens, baths, and closets. The real-time 3D rendering is impressive, and the ability to pick up a design online and continue it in-store is a big plus. It’s especially helpful when paired with AR—seeing products in your actual space makes decision-making a lot easier.
That said, it’s not without its challenges. There’s definitely a learning curve, especially for new users who aren’t tech-savvy, but still far easier and intuitive compared to legacy design softwares like 2020.
Still, for a guided design experience that connects seamlessly with pricing and inventory, it’s a strong platform—and one that adds real value in a retail setting.

Omni channel
Real time 3D visualization
Configurable design templates
Very intuitive for new-bees
Cloud based platform, access from anywhere

Network dependent performance
Integration complexity

3D Cloud offers strong visualization capabilities with high-quality renderings, accurate colors, and realistic lighting that make designs easy to communicate and understand. The software does a great job of bringing concepts to life in a polished and professional way, making it especially useful for presentations and client-facing work. However, it can sometimes feel a bit laggy, and the options for customizing wall and floor materials are somewhat limited. Surfaces could also benefit from more refinement to better reflect different textures and finishes. Overall, it’s a powerful tool for visualizing ideas, though there’s room for improvement in speed and material customization.

3D Cloud stands out for its high-quality rendering and impressive attention to detail. The accuracy of colors, lighting, and textures creates realistic visualizations that make it easy to see how a design will look in real life. This level of clarity helps streamline presentations, improves client communication, and brings concepts to life in a polished, professional way

A bit slow in rendering or moving around the spaces that are built. Could be a smidge faster, and also allow for more customization

The software is very user-friendly, making it easy to create projects and navigate the features. The 3D visualization and renderings provide an intuitive experience, even for beginners. The quality of the generated images is impressive, with attention to detail in lighting, textures, and colors, offering a realistic view of the projects. Training is clear and well-structured, helping users understand and utilize the software effectively.

The ability to track project values in real-time, along with the Bill of Materials, simplifies aligning the project with client needs and aids in negotiations. The data generated by the planner is comprehensive, which is valuable for decision-making and productivity tracking.

However, there are some limitations, especially regarding customization options for materials and textures, and some difficulty in moving objects in tighter spaces. While rendering times can sometimes be slow (2-3 minutes), they are still fast in comparison to other solutions. A potential downside is that costs can be high if your revenue or sales aren’t in dollars.

Ease of use: I found the software very easy to use, especially when it comes to creating projects and navigating the features. The 3D visualization and renderings make the experience very intuitive, even for beginner designers.

Render quality: The quality of the generated images is impressive. The attention to detail in lighting, textures, and colors gives me a highly realistic view of the projects I create.

Training: The training was clear, well-structured, and helped me a lot in understanding the software and using it in the best way possible.

Bill of Materials and Estimated Values: The ability to track project values in real-time makes it much easier to align the project with the client's needs. Additionally, the Bill of Materials simplifies negotiation and detailing for the clients.

Data: The data generated by the planner is also very comprehensive, important for decision-making and productivity tracking.

Customization limitations: Although the software is very good, some customization options, particularly regarding materials and textures, are still limited. I also have difficulty moving objects in tighter areas, like corners or spaces between cabinets.

Rendering time: The rendering time can sometimes be a bit slow (2-3 minutes), but even so, it is fast compared to some other solutions.

The costs can be quite high if you don't have your revenue/sales in dollars.

A reliable partner with great communication and a willingness to adapt to client needs. While there’s some room to improve in turnaround speed, the overall service and support make this a strong choice for teams looking for flexible, collaborative 3D solutions

Responsive and attentive account managers who are easy to work with

Flexible subscription plans that fit different business needs

Highly customizable tools and features

Company is receptive to feedback and willing to collaborate on improvements

3D model turnaround times can be longer than desired, occasionally impacting project timelines

As a product manager, my team helped launch the project, and I’ve seen firsthand how much it’s improved the shopping experience. Customers can view furniture in 3D, customize it, and even see it in their homes, which makes buying online so much easier. The tool looks great, runs smoothly, and the team at 3D Cloud was so supportive through the whole process.

Improves shopping experience for every kind of buyer. In addition to being a product person, I'm also a new homeowner and these new tools helped so much in my furniture decision-making process.

No cons to note at the moment. Team was extremely helpful throughout setup process.

My design team and I truly enjoyed working with Natalia and Vanessa on the integration and training of the new design tool. The training was clear, informative, and both Natalia and Vanessa were always available to answer questions and provide support. The tool itself produces beautiful renderings that our customers love, creating a more elevated and engaging design experience. Overall, this has been a fantastic addition to our process, and we’re grateful for their guidance throughout the rollout.

Training was clear, well-structured, and very informative and the tool produces beautiful, professional renderings.

We did not have any cons about the training, thank you.

We’ve grown with 3D Cloud over the years, continuously expanding our product lineup, enhancing functionality, and creating better, more immersive customer experiences. Their partnership, communication, and commitment to innovation have made a measurable impact on our digital success.

The 3D Cloud team is an exceptional partner—collaborative, transparent, and committed to continuous improvement. They communicate clearly, embrace feedback, and consistently deliver solutions that enhance ROI and elevate the customer experience.

Implementation takes time and budget, but measurable ROI soon demonstrates strong value.

I have had a very positive outcome with the system, I like to build my own rooms for my space and show them off to customers before I start on their space. I think it’s a great selling tool for those clients that just can’t visualize or want to be sure it’s all going to work.

When listening to many clients try to explain their space or vision for their space with difficulty. I say “let me create your room”. It allows me to come up with creative solutions, overcome challenges and add a few things they had not thought of. The realistic renderings allow the client to see their space, confirm fit and feel great about making the right choice of course leading to the sale and a happy customer. They feel like I have really gone above and beyond to help them avoiding expensive mistakes that cost money and time with product, dimension and layout. I can really create a feel and a story for their room. I have loved it since day one. It takes very little time for me to create the room and my customers leave the store with confidence and a smile on their face that they made the perfect choice.
My experience = client confidence

Not enough product in the system. Can be glitchy at times. Needs customizable furniture for the times you just need to use it for size only. Not every item we sell is in the system.

Thank you, 3D Cloud Team, for all your efforts.

Love working with them they are open minded and work quickly.

Nothing I can think of that is a con.

Can't recommend 3D Cloud enough! We often receive fantastic feedback from our clients about how realist and accurate the renderings are and how easy it was to commit to a small or large project with us because of this.

The quality of the training support, detailed renderings, 3D models, and software. Also, the ability to customize the little details is incredible.

Time it takes to add new product, however, this is coming from someone who doesn't have any experience about how long it takes to build and add a new model with all the options.

We chose 3D Cloud as our partner for their data-first architecture, cutting-edge visualization quality, and ability to scale to meet our needs across a growing portfolio of brands and sites. Over the last 4 years the 3D Cloud team has become an integral part of our enterprise visualization strategy.

3D Cloud offers a scalable solution, robust CMS, strong API support, data-driven content, and an innovative roadmap.

We initially had challenges leveraging our data effectively, but have worked together with both the 3D Cloud team and our own internal teams to architect new solutions that better support 3D.

Overall really good partner. Truly feel invested in our success. Great culture from their team that trickles back into the product. Very satisfied with tool and rates of improvements being continually made. Would recommend them as a leader in the space.

Great team at 3D Cloud that are laser focused in their space and truly understand the home customer across many categories. Really help take the complex world of 3D and simplify for success for your business. Simple business model with transparent pricing. As new features are developed, they are continually incorporated into your license.

Does require some customization for your business needs to work, Pro and Con, depending on your company's tech expertise.

We partnered with 3DC to enhance our digital shopping experiences by replatforming our AR and 360° product views technology, and expand our immersive design capabilities with the addition of a 3D Room Builder.

Thanks to their expertise, our customers can now visualize products in their own homes, explore items from every angle, and design complete spaces online with confidence. The solution is seamless, scalable, and beautifully executed.

We’re thrilled with the results and would recommend 3DC to any retailer looking to elevate their online shopping experience through immersive technology.

The 3DC team is equal parts professional, friendly, and kind- we genuinely enjoy our meetings with everyone at 3DC. They displayed strong technical expertise in the integration, with clear communication and project management. They have been flexible and incredibly easy to work with.

I think there was confusion that certain features would be available from the initial integration (admin mode), and the 3DC team is now doing custom work for this which has added to our project delivery timeline.

OVERALL: As the review title says, the 3D Cloud program has been an absolute essential and must as a growing furniture company. Because of the extent and diversity of our customization options, the 3D Cloud program really helps our customers envision their unique pieces and bring them to life. It has helped close out really big design orders for both residential and commercial clients, which is essential to a business like ours.

EFFECTIVENESS: This program is used by showrooms and also virtual users to do projects as simple as showing a modular set up to full-home designs. It really sets us apart from our competition to have a visual tool that can transport clients to what their dream space can look like. When we show clients we can use this program to visualize their spaces, the overall sales experience goes much more smoothly as well as increases revenue per sale.

USER FRIENDLINESS & RESOURCES: The program itself is super intuitive and even people with no design software background can learn the program fairly quickly - they have great resources like their extensive Knowledge Base and they also offer continuous training for existing and new users.

EXCELLENT TEAM: The 3D Cloud team themselves are also excellent to communicate, work, and learn with. I've worked with people in several departments and they have great turnaround time for communication, effective solutions for any problems we may encounter and are always willing to help.

I wish there were more individualized customizations that we could do in the program, such as scaling existing staging items and having a larger library of staging items to use.

Overall, 3D Cloud is a great service that makes the client experience so much more tailored to them. Even though it has things that can be worked on, it is an extremely user-friendly design tool that has so much potential in the design field. I would definitely recommend this service.

- Amazing realistic 3D Renderings (shadows, definition, transparency, shine, etc.)
- Product selection is very easy
- Building walls and adding windows/doors is very easy
- Environments add a great touch of realism

- Camera mode is very glitchy
- Cannot move objects in corners
- Wall decor placed on top of wallpaper creates cut-outs of the wallpaper
- 3D cloud support is never updated (cases are not marked as complete)
- 3D cloud support takes a very long time to address support issues
- Cannot raise or lower pendant lighting
- Cannot make staging decor bigger/smaller (useful for artwork & other decor items)
- Pricing for items is rarely calculated (items are left out/not priced)

The service(s) 3D Cloud provides are exceptional. The best part about this company is the people. The team at 3D Cloud are awesome. Attentive, kind, and diligent workers do their absolute best to help us work through projects. There hasn't been a time where I haven't felt supported by the team.

Straightforward interface. A great, easy-to-learn tool to use for generating 3D models. The renders generated are of incredible quality and live up to our expectations. The staff is great.

Still a few technical settings need to be added in certain tools but nothing the team isn't already working on.