ADI EagleEye Verified Customer Reviews (2026)

Most contact centers are stitched together from tools that don't talk to each other — a phone system here, a chatbot there, a support queue that loses context the moment it changes hands. Dialpad Contact Center replaces that patchwork with one AI-native platform where voice, digital, and human agents work from the same intelligence. The difference is agentic action. Rather than summarizing a call after the fact, Dialpad's AI agents reason through the issue in real time and carry it to resolution on their own — no handoff required unless one actually adds value. Voice and data stop living in separate silos, so every channel feeds the same connected picture of the customer. That connected picture gets smarter with use. Dialpad is already past 775 million AI recaps, and every conversation adds to a base of intelligence that keeps improving resolution speed, agent output, and customer satisfaction over time. It's all run through Dialpad's Guardian layer, which keeps AI behavior secure, auditable, and within the boundaries enterprises expect. The result: up to 80% of tickets resolved without a person touching them, and a support team that spends its time on the cases that actually need human judgment — intelligence doing the routine work, people handling what matters. Skeptical an AI contact center can deliver on that? Dialpad's Proving Ground lets you pilot and measure real ROI before you commit, rather than adopting on promises alone.

Introducing intelligent, effective, and discreet People Counters and Analytics for the physical world. Our innovative solution simplifies the process of deploying, capturing, analyzing, and reporting the foot traffic within any given location. Additionally, we offer the option to monitor and report occupancy levels in real-time. We support a variety of sectors, including Retail, Education, Gaming, Religious Institutions, Corporate Offices, and more, helping them to understand and respond to their visitor trends. For retailers, we provide a tailored package designed to evaluate traffic performance, encompassing metrics such as conversion rates and service quality. Our seamless integrations facilitate the combination of point-of-sale data with staffing information. Moreover, the Retail Equation simulator allows users to experiment with different scenarios to boost sales and serves as a valuable educational resource to comprehend the interplay between traffic, staffing, conversion rates, and service excellence. By leveraging these insights, businesses can make informed decisions to optimize their operations.

PeopleCounter.app is a user-friendly online platform created to monitor visitor numbers in real time, assess occupancy levels, and produce reports across various devices. The installation process is both quick and simple, eliminating the need for app downloads, hardware setups, or convoluted onboarding; users can directly access the service via their smartphone, tablet, or computer, set a capacity limit if desired, and start tracking entries and exits right away. This tool is especially advantageous for numerous environments, such as venues, events, retail locations, clubs, schools, churches, buildings, and front-of-house operations, helping them to maintain an accurate, live record of the number of individuals present at any time. With just a tap, users can log people entering or leaving, monitor current occupancy levels, avoid surpassing capacity limits, and ensure effective staff coordination during busy periods. Furthermore, PeopleCounter.app supports multi-device counting, allowing several users to monitor attendance from various entry points or areas while keeping the count synchronized. For event organizers, it serves as a powerful attendance management tool, facilitating real-time capacity oversight, guiding guest flow, and providing valuable insights into attendance patterns. Its intuitive design and easy coordination features make it an essential resource for effectively managing crowd sizes, ultimately enhancing safety and organization at any gathering. By streamlining the tracking process, PeopleCounter.app empowers users to focus more on enhancing their overall event experience.