
Introducing intelligent, effective, and discreet People Counters and Analytics for the physical world.
Our innovative solution simplifies the process of deploying, capturing, analyzing, and reporting the foot traffic within any given location. Additionally, we offer the option to monitor and report occupancy levels in real-time.
We support a variety of sectors, including Retail, Education, Gaming, Religious Institutions, Corporate Offices, and more, helping them to understand and respond to their visitor trends.
For retailers, we provide a tailored package designed to evaluate traffic performance, encompassing metrics such as conversion rates and service quality. Our seamless integrations facilitate the combination of point-of-sale data with staffing information. Moreover, the Retail Equation simulator allows users to experiment with different scenarios to boost sales and serves as a valuable educational resource to comprehend the interplay between traffic, staffing, conversion rates, and service excellence. By leveraging these insights, businesses can make informed decisions to optimize their operations.
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Most contact centers are stitched together from tools that don't talk to each other — a phone system here, a chatbot there, a support queue that loses context the moment it changes hands. Dialpad Contact Center replaces that patchwork with one AI-native platform where voice, digital, and human agents work from the same intelligence.
The difference is agentic action. Rather than summarizing a call after the fact, Dialpad's AI agents reason through the issue in real time and carry it to resolution on their own — no handoff required unless one actually adds value. Voice and data stop living in separate silos, so every channel feeds the same connected picture of the customer.
That connected picture gets smarter with use. Dialpad is already past 775 million AI recaps, and every conversation adds to a base of intelligence that keeps improving resolution speed, agent output, and customer satisfaction over time. It's all run through Dialpad's Guardian layer, which keeps AI behavior secure, auditable, and within the boundaries enterprises expect.
The result: up to 80% of tickets resolved without a person touching them, and a support team that spends its time on the cases that actually need human judgment — intelligence doing the routine work, people handling what matters.
Skeptical an AI contact center can deliver on that? Dialpad's Proving Ground lets you pilot and measure real ROI before you commit, rather than adopting on promises alone.
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Amazon Rekognition
Amazon Rekognition streamlines the process of incorporating image and video analysis into applications by leveraging robust, scalable deep learning technologies, which require no prior machine learning expertise from users. This advanced tool is capable of detecting a wide array of elements, including objects, people, text, scenes, and activities in both images and videos, as well as identifying inappropriate content. Additionally, it provides accurate facial analysis and search capabilities, making it suitable for various applications such as user authentication, crowd surveillance, and enhancing public safety measures.
Furthermore, the Amazon Rekognition Custom Labels feature empowers businesses to identify specific objects and scenes in images that align with their unique operational needs. For example, a company could design a model to recognize distinct machine parts on an assembly line or monitor plant health effectively. One of the standout features of Amazon Rekognition Custom Labels is its ability to manage the intricacies of model development, allowing users with no machine learning background to successfully implement this technology. This accessibility broadens the potential for diverse industries to leverage the advantages of image analysis while avoiding the steep learning curve typically linked to machine learning processes. As a result, organizations can innovate and optimize their operations with greater ease and efficiency.
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Xovis
Xovis offers a comprehensive suite of solutions designed to optimize the flow of individuals across diverse environments. Their innovative approach integrates 3D sensors with advanced software to provide real-time analysis of movement patterns, facilitating the management of spaces like airports, shopping centers, public transport hubs, and smart buildings. In the context of airports, Xovis' Passenger Flow Management System (PFMS) diligently tracks the journey of passengers from the curb to their gates, delivering essential data such as wait times and the number of passengers present. This critical information enables airport authorities to effectively manage queues, identify bottlenecks, and greatly enhance the overall passenger experience. In the retail domain, Xovis’ technologies assess shopper behavior and the duration of their visits, offering insights that retailers can leverage to improve store layouts and boost customer satisfaction. Furthermore, the system can distinguish between groups while omitting staff from customer counts, ensuring the accuracy of data collected for informed decision-making. As a result, Xovis not only empowers organizations to create more efficient spaces but also fosters environments that prioritize user experience and satisfaction. Ultimately, their solutions pave the way for smarter management practices across various sectors.
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