What is ANS?
Count on us as your trusted ally in achieving secure, cloud-driven digital transformation and managed services. Whether you require solutions that are public or private, our adaptable cloud services leverage enterprise-grade technology to fit your unique needs. Keep ahead of emerging threats with robust cybersecurity measures designed to protect you in an ever-evolving landscape. Boost your website's efficiency, reduce downtime, or enhance your capacity for remote work with our expert solutions. Our experienced team, knowledgeable in all major platforms, has provided invaluable support to over 5,000 clients, ensuring they thrive in their respective fields. With 24/7 support available every day of the year and a dedicated account manager assigned to your needs, you can expect outstanding service underscored by our impressive NPS score of 86.96. We guarantee adherence to essential compliance standards in both public and private sectors, assuring you that your data remains safeguarded. As a fully certified carbon-neutral organization devoted to sustainable practices, partnering with us means contributing positively to the environment. Our unwavering dedication to innovation propels us to continuously seek new avenues to elevate our services and foster the growth of your business, ensuring that we remain at the forefront of industry advancements. Together, we can navigate the complexities of digital transformation while promoting sustainability and security.
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Disgraceful Account Management
Date: Oct 07 2025SummaryThere are zero pros to using ANS. I cannot stress enough how much you should not use this service. I am an IT Director at a SME.
PositiveThere are zero pros to using ANS. I cannot stress enough how much you should not use this service. I am an IT Director at a SME.
NegativeI advised the company 2 years ago that I did not want to continue with their service. They applied a contract for 2 years from 2023-2025. Out of good faith I continued to use the service and found the customer service poor. However, the account management is a disgrace. I then sent an email to their accountmanagement team (replying to a conversation about cancelling the service). It was received. It was not actioned. Then I received a bill after the end of my contract. I advised them that I had cancelled the service, in writing 2 months ago. They then said that my contract would apply for another year. It will not. I am beyond disgusted by this. It is dishonest. It is not the way business should be done. Do not go to ANS. There are reputable hosting companies out there. This is not one of them.
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