
CareLineLive is an all-in-one, cloud-based homecare management platform trusted by over 700 home care agencies and domiciliary care providers across the UK and Australia.
The platform covers rostering, scheduling, care planning, care monitoring (ECM), eMAR, payroll, invoicing and the Care Circle portal for friends and family.
Subscription includes CQC (Care Quality Commission) and CIW (Care Inspectorate Wales) compliance tool MOA Benchmarking to deliver a solution combining both homecare management and compliance.
Customers find the comprehensive functionality easy to use because of the intuitive user interface and enjoy excellent day-to-day support which is recognised by CareLineLive’s high rating on Trustpilot.
CareLineLive is an NHS England Assured Supplier for Digital Social Care Records (DSCR). CareLineLive is accredited to ISO 27001 (Information Security), ISO 9001 (Quality Management), and Cyber Essentials Plus. In addition to being hosted on secure AWS servers with data stored in the UK (or Australia for customers there) for data sovereignty.
Founded in 2014, CareLineLive is led by Managing Director Josh Hough and is headquartered in West Sussex with offices in London and Melbourne. CareLineLive is part of MAS Technicae Group and received majority investment from technology-focused investment firm Accel-KKR in June 2025. Sister companies under the same group include compliance specialist MOA and Australian aged care software provider Health Metrics.
CareLineLive includes:
Electronic Medication Administration Records (eMAR) for medication management
Care rostering software with AI-assisted scheduling
Carer Companion mobile app for Android & iOS
Care Circle Portal for family member access
GP Connect integration for NHS patient records
Payroll and invoicing automation
CQC compliance tools for UK care providers
Fully managed handsets with remote wipe
MOA Benchmarking's audit tool for CQC/CIW compliance
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DoctorConnect stands as a reputable innovator in patient engagement solutions, having dedicated over 25 years to enhancing the healthcare landscape. We assist medical practices, regardless of size, in optimizing communication, automating everyday tasks, and elevating the patient experience. From independent doctors to extensive health organizations, numerous providers across the country depend on our adaptable tools to lighten administrative workloads, minimize missed appointments, and boost revenue streams.
Our platform is crafted to align with real-world healthcare needs—offering scalability, user-friendliness, and seamless integration with a multitude of EMR and Practice Management (PM) systems. Whether your goal is to update appointment scheduling, automate patient reminders, or gather meaningful feedback, DoctorConnect delivers a comprehensive solution that caters to your specific workflow.
Focusing on adaptability and tangible outcomes, we enable clinics to conserve time, improve patient satisfaction, and enhance operational efficiency while ensuring that current systems remain undisturbed. Our commitment to innovation continues to propel us as a partner in the ongoing evolution of healthcare delivery.
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Veradigm AccelRx
Veradigm AccelRx presents a free, automated, and comprehensive system aimed at enhancing the process of fulfilling specialty medications for patients. By shortening the time required to commence therapy, this innovative solution can significantly boost medication adherence and improve patient health outcomes, while alleviating the administrative workload associated with phone communications and faxing for your team. AccelRx combines electronic enrollment, consent, prior authorization, and prescriptions into a singular, integrated platform, which allows your practice to notably reduce the time needed to fulfill specialty medications across various payers. With a simple click, patient data is automatically populated in enrollment forms and other essential documents, making it incredibly user-friendly. This platform acts as a game changer in the effective management of specialty medications, while also augmenting your capacity to handle a diverse array of specialty drugs, including electronic prior authorization (ePA) functionalities, all within your existing electronic health record (EHR) system. This thorough approach not only enhances operational workflows but also fosters improved patient care and efficiency in your practice, ultimately leading to a better healthcare experience for all involved. Thus, adopting AccelRx can be a strategic move toward a more streamlined and effective specialty medication management process.
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HealthArc
HealthArc serves as a comprehensive resource for health providers, payers, and employers in the realms of remote patient monitoring (RPM), chronic care management (CCM), and telemedicine. Utilizing the Healtharc Platform along with FDA-approved medical devices, providers can enhance patient care through built-in voice and chat functionalities within a HIPAA-compliant environment. Our commitment to continuous improvement drives us to enhance the services we deliver to hospitals, health systems, and payers alike. We provide an array of high-quality, cost-effective Bluetooth medical devices, including wireless blood pressure cuffs, weighing scales, pulse oximeters, blood glucose meters, and spirometers, ensuring that healthcare professionals have the tools they need at their disposal. By leveraging innovative technology, we aim to empower both providers and patients in managing their health effectively and efficiently.
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