What is Acefone?
Acefone (founded in 2019) is a company focusing on simplifying communication for businesses. We are a product company that’s making interactions simple, powerful, and customer focused. Our cloud-based omnichannel Customer Experience (CX) platform, AceX hosts powerful products, including:
-Interactions Hub: A unified communication platform to host cross-channel customer engagement on a single platform.
-Contact Center Studio: A powerful dialer to enhance calling experience between business and customers while boosting agent productivity.
-API Connect: A unique communication API suite to assist communication needs for mobile and web applications.
-Campaigns: Mass outreach product to connect with last audience in an efficient and productive manner.
Our products are expertly designed to enable businesses to deliver exceptional experiences at every stage of the customer journey.
Headquartered in Gurgaon, Acefone is trusted by over 5,000 global enterprises, supported by a skilled workforce of more than 200 professionals across Gurgaon, Mumbai, and Bangalore. We provide seamless communication solutions with industry-leading integrations, ensuring a customer experience that is both efficient and effective. Our commitment to security is demonstrated by our ISO 27001 certification, complemented by a 99.95% uptime guarantee.
Acefone’s user-friendly, insight-driven platform offers over 300 features across multiple channels, including Voice, WhatsApp, SMS, and more. With customizable integrations powered by robust APIs, our solutions are tailored to meet the unique requirements of every business.
Pricing
Price Starts At:
$19.99 per user per month
Price Overview:
Unlimited calling plans starting at just $19.99 per user per month.
Free Trial Offered?:
Yes
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Screenshots and Video
Company Facts
Company Name:
Acefone
Date Founded:
2019
Company Location:
Gurugram, Haryana, India
Company Website:
www.acefone.com
Product Details
Deployment
SaaS
Windows
Mac
iPhone
iPad
Android
Chromebook
Training Options
Documentation Hub
Online Training
On-Site Training
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support
Product Details
Target Company Sizes
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Supported Languages
English
Acefone Categories and Features
Cloud PBX Provider
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Call Center Software
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Business VoIP Provider
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing