What is Salesforce Agentforce Commerce?

Agentforce Commerce by Salesforce is an enterprise ecommerce platform designed to connect digital and physical commerce experiences. Previously known as Commerce Cloud, it delivers unified commerce across online storefronts, POS systems, and order management. The platform leverages Agentforce AI to enhance merchandising, automate processes, and provide guided shopping experiences. Businesses can manage B2C and B2B transactions within a single, integrated system. Composable and headless commerce capabilities allow brands to innovate rapidly while maintaining flexibility. Integrated payment solutions optimize checkout and reduce dependency on third-party integrations. Real-time omnichannel inventory ensures accurate fulfillment and reduced operational costs. Advanced automation accelerates workflows for developers, merchandisers, and administrators. The system is built on Salesforce’s reliable infrastructure with proven high uptime performance. CRM connectivity provides a complete view of customer data across every touchpoint. Agentforce Commerce supports digital transformation with scalable, AI-first architecture. It enables enterprises to deliver seamless, personalized commerce experiences while driving measurable growth.

Integrations

Offers API?:
Yes, Salesforce Agentforce Commerce provides an API

Screenshots and Video

Salesforce Agentforce Commerce Screenshot 1

Company Facts

Company Name:
Salesforce
Date Founded:
1999
Company Location:
United States
Company Website:
www.salesforce.com/commerce/

Product Details

Deployment
SaaS
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Salesforce Agentforce Commerce Categories and Features

eCommerce Software

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Shopping Cart Software

Abandoned Cart Saver
Catalog Management
Credit Card Processing
Discount / Coupon Management
Inventory Control
Product Configurator
Product Ratings / Reviews
Refund Management
Returns Management
Shipping Management
Tax Management

Order Management Software

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Multi-Channel eCommerce Software

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

More Salesforce Agentforce Commerce Categories