What is AppFolio Property Manager?

AppFolio Property Management is an online platform designed for property management that caters to private property owners, real estate managers, and tenants. It offers features such as Billing & Invoicing, Credit Checks, and Rent Tracking, ensuring comprehensive management capabilities. Tenants can conveniently access a dedicated portal where they can communicate, request invoices, and make rent payments. Meanwhile, property owners benefit from the Owner Portal, which provides insights into Expenses, Insurance, Vacancy Tracking, and lease Management, alongside updates on Taxes and the Tenant Database. With its user-friendly interface, AppFolio simplifies the process of marketing, managing, and expanding property businesses, making it a valuable tool in the real estate industry. Additionally, the platform streamlines communication and enhances overall efficiency for all parties involved.

Pricing

Price Starts At:
$250.00/month
Price Overview:
$250 min. Pricing based on portfolio. Discount available w/ annual billing.
Free Trial Offered?:
Yes

Screenshots and Video

AppFolio-Business-Metrics

AppFolio-Business-Metrics

Company Facts

Company Name:
AppFolio
Date Founded:
2006
Company Location:
United States
Company Website:
www.appfolio.com
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

AppFolio Property Manager Categories and Features

Rental Property Management Software

Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management

Real Estate Property Management Software

Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management

Real Estate Marketing Software

Advertising Management
CMA
CRM
Contact Management
Email Marketing
Lead Generation
Listing Management / IDX
Presentation
Reporting / Analytics
SEO
SMS Marketing
Social Media Marketing
Virtual Tour
Website Builder

Lease Management Software

Billing & Invoicing
Commercial Leases
Contact Management
Landlord Database
Lease Classification
Portfolio Management
Property Management
Residential Leases
Retail Leases
Sublease Management
Tenant Database

Home Inspection Software

Billing & Invoicing
Color Codes / Icons
Comment Library
Commercial Inspections
Credit Card Processing
Photo Editing
Repair Estimates
Report Summary
Residential Inspections
Sketching
Templates
Video
Voice Notes

HOA Software

Calendar Management
Committee Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management

Association Management Software

Chapter Management
Committee Management
Dues Management
Election Management
Email Marketing
Event Management
Financial Management
Fundraising Management
Jobs Board
Member Communities
Member Directory
Member Portal
Membership Management
Website Management

AppFolio Property Manager Customer Reviews

Write a Review
  • Reviewer Name: Rebecca U.
    Position: User
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    0 Customer Service, Avoid this App

    Date: Dec 29 2023
    Summary

    AppFolio is the least effective, least customer-friendly app I've ever seen. They are trying to avoid all accountability and make the support process impossible.

    Positive

    This app has absolutely no pros.

    Negative

    After several hours of trying to get service, I have given up. Every one of their phone lines end at a voicemail - there is no way to get anyone on the line to actually help. They direct you to speak to your property manager for any and all problems, yet property managers do not have access to tenant payments. They tell you to dispute charges with your credit card company, yet they do not have the rights to dispute the charge without hearing from the company itself.

    Read More...
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