ArboStar Reviews

I'm really glad our company made the switch. Initially, I didn't want to, as I know QuickBooks and it's what I've used for over a decade now. But as this software is tailored specifically to the tree care industry, it really is superior for our uses.

Better than QuickBooks. For any people in accounting out there, that's basically all I need to say! This app makes everything so much more streamlined: invoicing, payments, record-keeping, you name it. I wasn't sure what to expect when I was asked to switch to this app, but after the first week I was sold.

Nothing to really complain about. Sometimes I get a bit confused with where certain features are located, but I can refer to the documentation to sort that out. I also have only been using the software for a few months now, and the more I use it, the less confused I get, which is always a good sign!

This app has been a huge time-save for me. Everything in the app is streamlined and easy to use. As far as apps go, this one is definitely on the cleaner side of things. Everything is logically placed and easy to find, which makes my job that much easier. I definitely wouldn't want to go back to the old way of doing things.

Incredibly easy to use, feature-rich, and works great on both my PC and my iPhone. The built in GPS features are second to none, and make the actual work so much more accurate. You can literally mark individual trees on the app, eliminating any confusion when it comes to getting the work done.

As easy as this app is to get used to, there are so many features and report options that it can definitely seem overwhelming at first. What I did was just tackle each part piece by piece, getting to know each feature before moving onto the next. But if you just tried to dive in and started tapping around wildly, you might find yourself in over your head. Make sure to follow the instructions and take some notes if you have trouble with feature-rich apps.

5/5 app. Would definitely recommend it to anyone running a tree-care business and wants to improve productivity.

I love the varied modules that ArboStar offers. Each one is worth its weight in gold and helps immensely with that specific aspect of my business. Obviously some modules are more useful to me than others, but they really all have their place.

Not much to speak of. It took a while for me to learn all the modules, and I'm still learning new things all the time, but I see that as a good thing.

This platform has everything needed to manage and serve my customers. It is the ideal platform and I will be adding other modules.

The ArboStar platform has seamless workflow capabilities. It allows me to take customer information from the initial call and create estimates, work orders, and invoices. This ensures that the workflow is fast and error-free. Using this software, I can handle more workload and work with many more customers.

There is nothing much to complain about. However, I countered some bugs, which were quickly fixed.

ArboStar has definitely changed the way my business runs, for the better. I'm a traditional guy, and while technology is part of my job, I always like to be very careful before I add the latest trends to my workflow. But ArboStar has been incredibly helpful in allowing me to save a ton of time by taking care of the more monotonous tasks I usually have to do manually. I have no plans to go back to the old way of doing things, that's for sure.

ArboStar has a lot of ways that it can automate my daily tasks. This alone for me has been a game changer. I no longer have to send out each individual email and sms message to my clients, I no longer have to remember which invoices still need to be sent, and which clients I haven't spoken to in a while. Everything is done within the app and so much can be set up automatically.
The app is also surprisingly easy to learn. Like I said, I'm more old-school in my approach, so I thought there might be a steep learning curve, but honestly within the first week of using the app I was already getting the hang of it. And I'd imagine someone even more tech-savvy than me could get into the swing of things even faster.

I really don't have anything to complain about. I'm wondering if there are more features that I don't even know exist, because I feel like I'm constantly discovering more that this app can do. Maybe I could do with some big documentation that can help to explain the potential of every feature.

This software has helped us grow within a short period of time. They also have a great support team and a very easy app to take control over every estimation request.

We love the simplicity of it. It helps streamline our workflow and keeps the jobs organized. We love that it's compatible with QuickBooks, as keeping our books straight is very important to us.

I would love to see more features be added to the mobile app.

We are overall extremely pleased! More than half a year of use, until I noticed anything critical.

ArborStar has simplified our business in lots of ways! We are now able to track our customers, work orders, proposals, accounts receivable and payables much more efficiently! So glad we signed up with the platform a few months ago.

I really cannot think of any Cons, if i see i will let you know.

Am very pleased with this software and have no plans to go back. Everything is divided into modules, and each module is a gem in its one right. I haven't poked around too much outside of what my current role at my business demands, but the modules I've personally used have all been very easy to understand and incredibly efficient.

Previously, our company only used catch-all software that was designed to handle every industry. I never knew that the same type of software is out there for the tree-care industry. Making the switch was great, as having software specific to the tree-care niche gives us access to tools we didn't previously have. Things like fleet management and HR issues are obviously specific to the tree-care industry, so having software that's specific to those issues allows us to be so much more efficient. Issues can be handled right in the app, and the fleet management module is particularly useful compared to our previous software.

As with any new technology, there's a learning period that you have to go through to truly become comfortable with the software. I used my old software for many years, so at first I was hesitant to switch. But ArboStar is just better suited for the tree-care industry than the catch-all software our business used, so I'm glad I took the time to learn a new system.

I've been using ArboStar for about a month now, and am so far very impressed with what I've seen so far. It makes my job so much easier – it allows me to take down customer information into as many cells as needed, and automatically create estimates, work orders, and invoices. There haven't been any hiccups in the process at all, and any time I don't know how to use a particular feature, I can reach out to ArboStar and get a prompt and helpful answer.

Very streamlined, which in the customer service world, is absolutely everything. Instead of having to juggle multiple apps while I'm on a call with a client, I can simply let one app do all of the work. Honestly, I wish the company I work for had started using software like this when I first joined the team.

There's definitely a bit of a learning curve when it comes to getting the most out of the app. I personally started off slow and used the features that made sense to me, and incorporated new ones into my work process as I understood them. Just don't expect to understand everything the app offers on day one. It took me some tinkering around to really get used to everything.

Top of the line features, geared specifically toward the tree care industry. This makes it the perfect fit for the type of reports I need to produce and interpret.

Easy to access reports and data cells. Dozens of ways to sort through clients and information. Easy to create and interpret analytical reports.

Took a bit of time to get used to the switch from more traditional accounting software. Glad I did though.

A superior service to other platforms we've tried in the past. This one is specific to the arborist niche, making it an ideal fit for us.

Excellent array of modules that have helped my company at both the micro and macro level to scale effectively. Very good customer service and roll out.

Nothing yet; will update if anything changes on that front.

The learning curve has been challenging but engaging, as there are so many features to work with. The features all make life easier though, so even if they take a bit of time to initially learn, they more than make up for it in the long run. I personally would never go back to my old way of doing things. The integration is just great with ArboStar, and they're apparently adding more features as people request them, so that's a big plus too.

I love the auto-estimate feature. It learns what types of estimates you have made in the past, and auto-suggest an estimate that you can tweak if you find it too high or too low. This has taken a lot of the guesswork out of the situation, as often the estimate is dead-on. The pipeline from initial estimate to work orders is also very efficient. Once I confirm an estimate, I can send it right over in the app and it just moves down through the system. It's a really effortless interface and makes things easy.

I suppose the only con would be if you wanted to use this app for a different field. It is specifically designed for the arborist niche, so make sure you keep that in mind. My friend runs a painting company, and while I wish I could suggest this to him, it just is too specific to the tree care industry. But if you deal with trees, this is the app you want!

I've been using Arbostar for a little over four months now and it's helped my business streamline some of the areas that used to be a hassle to deal with. I like to stick to my methods of doing things, but since I pulled the trigger and got the software, I can't see myself going back to my old way of doing things.

Arbostar has a ton of useful modules and features, and they seem to be constantly adding more. I love the real-time lead display that shows up instantly on my phone. The app connects to my phone's GPS, meaning if I'm in the area I can easily check out potential job sites the moment the customer needs something. The software also keeps track of basically every piece of information I could possibly need, so everything I need to know about my business operations is sitting right in my pocket at all times.

Everything is quite intuitively placed, but I would have liked some type of tutorial that walked me through every feature. There were some features, like the ability to listen to recorded phone conversations, that I didn't know existed until I stumbled upon them a month after getting the app. There's a lot of helpful features, and I want to make sure I'm aware of all of them and know how to use them.

This platform has helped streamline my work and communications between office employees and field workers. Also, Anytime I have run into an issue, customer support is quick to help and easy to contact. They also seem to really care about keeping your company running smoothly.

The ArboStar platform has many useful features. It can communicate with many third-party apps and programs, reducing the workload of employees. Every single customer service representative I have interacted with has been top-notch and incredibly helpful.

I would love to see more customization options with automated appointment reminders, such as changing or removing the timestamps.

This platform is great and it is built specifically for our business model. I am also very impressed with their fast customer support.

This platform helps me to effectively send messages to clients using the Newsletters and SMS notifications features. I often use it to send professional reminders related to work or congratulatory messages to our customers to keep them engaged.

At the moment, I don’t have any issues with the platform. Will update my review if I come across any.

As a customer service, I am so grateful that we found the software to be helpful in centralizing and making our operations more efficient.

ArboStar has everything and more of what we need in our industry. It has simple, logical, straightforward interface.

I don't think anything needs to be changed. It seems it was all or nothing.

I'm very happy our company made the switch to ArboStar. It's custom-tailored to the tree-care industry and has excellent report generation and data analysis tools. Highly recommended for its financial and accounting features alone.

Excellent report generation. It pulls financial data from the other modules and auto-populates the reports module with said data, allowing for easier and more accurate reports free from human error. This makes it a breeze to generate any and all reports that I think might be useful and might steer the company in a better financial direction. These reports have also shown us where we're overspending and where we can trim the fat to save on expenses.

Nothing to criticize. There were a couple of bugs (I was a fairly early adopter of the app), but these were taken care of within the first week that we started using the software and weren't anything major anyway.

The entire platform has been really enjoyable to work with. It's just so much easier than what I'm used to. I'm still getting the hang of things, but as far as my job is concerned, it makes it a whole lot simpler.

This app makes it a breeze to send messages to potential and current clients. No more messing with calendars and schedules trying to figure out when to send messages to which customer. Everything can be automated to send my texts and emails to whom I want, when I want. Makes my life a whole lot easier, and that's a pro in my book! It also allows my customers to communicate back to ME in a very easy way. It has an intuitive ticket system that allows me to see all potential issues, and respond to them in the order they came in.

No current issues. I did have one bug involving the ticket resolution service, but I brought it up to ArboStar and it was fixed within 24 hours.

The platform is very professional, customer-oriented, good organization, less headache dealing with various aspects of a job.

I love that it handles scheduling, integrates with QuickBooks, and is available to estimators out in the field, and generally makes it very easy for us to stay on top of each stage of a job and each interaction with our customers. The reporting functions of the software are fantastic! It's very helpful to know the dollar amounts of scheduled work. Creating estimates is very easy and smooth.

I would say my least favourite thing about this platform is the learning curve. Because it is a niche software that is designed for arborists, there is no way around having to spend lots of time learning how to use it. However, once you are familiar with it, you will not ever want to go back!

This platform provided me with everything I needed. So, I can not complain on anything in this software!

Their mobile app and online interface is nicely done. Lots of powerful features that all arborist business needs. It is affordable, easy to view jobs and what status they are in which is always a huge advantage when it comes to keeping track of things.

They need to create a more sophisticated live online booking platform.