What is Ascentis CRM & Customer Loyalty?

Our solution effortlessly connects with your existing POS systems and various customer acquisition platforms, removing barriers that brands face when it comes to identifying, capturing, and collecting customer data. By merging information from diverse engagement channels, you gain critical insights that empower you to charm, engage, and retain customers throughout their journey with your brand. You can interact in real-time through tailored communications across a multitude of platforms, such as email, mobile, and social media. By maintaining a detailed perspective on your most valuable customers, you can leverage the right tools and engagement tactics to increase revenue, strengthen loyalty, and encourage advocacy. With a wide selection of APIs at your disposal, this integration offers your brand a comprehensive understanding of your customers, their experiences, and the return on investment from your interactions. Our CRM and loyalty solutions drive targeted marketing using actionable insights, ensuring timely and relevant engagements that elevate customer satisfaction and deepen brand loyalty. This all-encompassing strategy guarantees that your marketing initiatives are not only impactful but also resonate with customer expectations and behaviors, ultimately creating a stronger connection with your audience. By consistently refining your approach based on real-time feedback, you can remain agile and responsive to the ever-changing landscape of consumer preferences.

Integrations

No integrations listed.

Screenshots and Video

Ascentis CRM & Customer Loyalty Screenshot 1

Company Facts

Company Name:
Ascentis
Company Location:
Singapore
Company Website:
www.ascentis.com.sg/en/crm-customer-loyalty.html

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Ascentis CRM & Customer Loyalty Categories and Features

Customer Loyalty Software

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

CRM Software

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Ascentis CRM & Customer Loyalty Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: SVP, IT
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Stay away

    Date: Aug 28 2021
    Summary

    We are currently using this crap and finding alternatives which led me to discovery of this page. Eventually things work, but it's really nightmares all over when you need to introduce new promotions during festive seasons.

    Positive

    If I really have to say something good, that would be the people. There's always someone you can call and talk to.

    Negative

    Super buggy, Inflexible.
    Only usable by internal staff. You touch it , you break it.
    Entire service goes down once in a while.
    Lame excuses for bugs.
    Ridiculous pricing for this quality of service.
    Reports are often wrong. Have to argue over it and getting charged to get it fixed.

    Read More...
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