List of Auvik Integrations
This is a list of platforms and tools that integrate with Auvik. This list is updated as of April 2025.
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ConnectWise Automate
ConnectWise
Streamline IT management, enhance productivity, resolve issues swiftly.ConnectWise Automate enables rapid resolution of IT issues, streamlining processes for technology teams. This powerful platform for remote monitoring and management (RMM) enhances the productivity of IT personnel. It empowers teams to pinpoint devices and users in need of proactive oversight, eliminate obstacles to service delivery, and manage a greater number of endpoints efficiently, all without increasing their workload. As a result, organizations can maintain a higher level of service and support. -
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ConnectWise RMM
ConnectWise
Empower your IT management, enhance security, grow sustainably.Oversee your clients' IT systems effectively by utilizing ConnectWise RMM, a comprehensive software solution designed to provide proactive management tools along with NOC services that will surpass client expectations. With the rising number of vulnerabilities each year, prioritizing smart patching has become crucial; our system automatically tests and deploys patches whenever feasible while minimizing the installation of harmful updates. This ensures that your clients remain secure, allowing you to focus less on endpoint management and dedicate more time to expanding your business. Finding, hiring, and keeping top-tier talent can be a significant challenge, with 81% of IT leaders affirming that securing the right professionals is tough. By incorporating ConnectWise RMM and NOC services, you can access the necessary expertise and problem-solving capabilities to fulfill your clients' needs without the burden of increasing your workforce. Ultimately, this strategic approach not only enhances client satisfaction but also positions your business for sustainable growth in a competitive market. -
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1) Effortlessly enhance customer satisfaction Coordinate interactions across various platforms Provide prompt and reliable customer support through email, phone, chat, WhatsApp Business, and additional social media channels all from a unified interface. 2) Enhance your support staff's efficiency Minimize time spent on tedious and repetitive tasks by utilizing sophisticated automation rules, allowing for quicker resolution of customer inquiries without the need to expand your team. 3) Facilitate smooth self-service options Empower customers to find solutions independently by creating a branded knowledge hub and providing immediate answers through AI-driven chatbots. 4) Monitor your customer satisfaction goals closely Leverage customizable analytics and reports to assess your team's performance, pinpoint issues before they escalate, and ensure you are aligned with your customer satisfaction targets. Support your team's ability to work remotely without interruptions 1) A user-friendly platform that simplifies the onboarding experience, making it accessible for all users 2) A cloud-based solution that allows support agents to work comfortably from their laptops or mobile devices, ensuring flexibility 3) Over 650 innovative applications available for seamless integration, enabling you to establish comprehensive support workflows that cater to your needs. Additionally, this versatility allows for continuous improvement and adaptation of your customer service strategies.
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Slack is a cloud-based service designed to improve collaboration on projects and facilitate communication within teams, specifically aiming to promote seamless interactions within businesses. It provides a comprehensive suite of tools and services all in one place, allowing for private channels that foster interaction among smaller groups, direct messaging to quickly convey information to colleagues, and public channels that facilitate conversations among members from various organizations. Compatible with multiple operating systems, including Mac, Windows, Android, and iOS, Slack offers an extensive range of features such as chat functions, file sharing, collaborative environments, instant notifications, two-way audio and video communication, screen sharing, document imaging, and activity tracking, among others. The platform's intuitive interface and diverse integration capabilities contribute to its popularity among teams striving to boost their productivity and enhance communication. Furthermore, users appreciate Slack's ability to streamline workflows and keep everyone connected, making it an essential tool for modern workplaces.
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In today's complex business landscape, facing intricate challenges necessitates the collaboration of committed teams. To support you and your colleagues in excelling at effective teamwork, we have created a detailed online resource. Creating a collaborative atmosphere for discussions and decision-making significantly amplifies the likelihood of achieving success. With Microsoft Teams, all essential tools are brought together in one cohesive workspace, facilitating smooth communication through chat, virtual meetings, file sharing, and integration with a variety of business applications. Improve your team's alignment with features that include group chat, online meetings, calling, and web conferencing options. Furthermore, you can work together on documents in real-time using integrated Microsoft 365 tools like Word, Excel, PowerPoint, and SharePoint. Additionally, the platform allows for the integration of your favorite Microsoft applications and other third-party services to support ongoing business development. Teams ensures robust end-to-end security, offers extensive administrative control, and guarantees compliance, all supported by the capabilities of Microsoft 365. Catering to diverse group needs, Teams comes with a free version that requires no long-term commitments, alongside the option to utilize it within a comprehensive suite of productivity solutions. By embracing the true essence of teamwork, you can unlock transformative opportunities for innovation and sustainable growth while fostering a culture of collaboration.
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ConnectWise PSA, previously known as ConnectWise Manage, is a comprehensive business management solution tailored for organizations that provide technology support and services, and it is relied upon by over 100,000 users. This platform is packed with numerous features that enhance team accountability and boost operational efficiency, encompassing tools for help desk management, billing, time tracking, project oversight, agreement handling, sales and marketing, procurement, and reporting. By offering an integrated professional services automation (PSA) solution, ConnectWise PSA fosters a unified perspective of your entire operations through a singular data layer, allowing for improved clarity and streamlined business processes. This holistic approach not only helps organizations manage their resources effectively but also empowers teams to respond swiftly to client needs and market demands.
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N-able™'s Passportal™ delivers straightforward and secure solutions for password and documentation management specifically designed for Managed Service Providers (MSPs) and IT Service Providers (ITSPs). This cloud-based platform grants channel partners automated protection for passwords, making it convenient to store, manage, and access passwords and client data from any device with internet connectivity. In addition, N-able™'s Passportal™ features additional value-added services like Documentation Manager™, Site™, and Blink™, which are essential for ensuring compliance with industry regulations. These services also serve to safeguard businesses from data breaches, cyber threats, and vulnerabilities within their networks. By utilizing these comprehensive tools, organizations can enhance their security posture while streamlining their operations simultaneously.
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Opsgenie
Atlassian
Streamline incident management for faster responses and efficiency.Stay alert and proactive when handling incidents in Development and Operations. Quickly notify the relevant team members, reduce response time, and avoid alert fatigue. Opsgenie acts as a modern incident management tool, ensuring that critical incidents are addressed without delay and that designated team members take the appropriate actions promptly. The platform gathers alerts from your monitoring systems and custom applications, sorting each notification by its relevance and urgency. On-call schedules are set up to make sure that the right personnel receive alerts through various communication channels such as phone calls, emails, SMS, and mobile push notifications. If an alert is not acknowledged, Opsgenie automatically escalates the issue, guaranteeing that it receives the attention and response it requires. Take advantage of a free trial to test its features. By implementing Opsgenie, teams can significantly improve their incident response processes and create a more streamlined operational environment, ultimately leading to better service delivery and user satisfaction. -
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ScalePad
ScalePad
Transform asset management with automated insights and efficiency.ScalePad, which was formerly known as Warranty Master, provides an automated approach to effectively manage hardware, software, and warranty services. By becoming one of the over 8,000 partners, you can enhance your asset lifecycle management and gain vital insights that boost both productivity and profitability. Are you looking for an easy way to obtain in-depth insights on your hardware and software assets, including potential revenue streams, comparative asset data, and a comprehensive, sortable inventory? Watch our video to learn how ScalePad can streamline the asset management process for you! You can swiftly collect essential data from your integrations and handle both software and hardware together, minimizing downtime. Our easy-to-read reports are tailored for clarity, benefiting your team and clients alike while fostering stronger relationships through transparent and valuable information. With strong connections to manufacturers like Dell, HP, and Lenovo, ScalePad ensures that you have access to real-time, accurate, and updated data to keep you prepared for strategic decision-making. This cutting-edge platform is designed to evolve with your requirements, making it an indispensable resource for any organization aiming to enhance their asset management practices. By leveraging ScalePad's capabilities, you can significantly improve your operational efficiency and drive greater success within your organization. -
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ServiceNow
ServiceNow
Transform your organization with seamless, efficient digital workflows.Adopt digital workflows and witness the growth of your team. By utilizing cutting-edge solutions, your organization can significantly improve efficiency and promote heightened employee involvement. ServiceNow transforms traditional manual processes into streamlined digital workflows, ensuring that employees and customers alike benefit from timely and efficient support. With ServiceNow, you not only access digital workflows that enhance user satisfaction but also amplify overall productivity for both employees and the organization. Our platform simplifies complex tasks through a cohesive cloud system known as the Now Platform, which is a smart and intuitive solution designed for contemporary work settings. You have the option to choose from our ready-made workflows or create bespoke applications tailored to your specific requirements. Built on the Now Platform, our extensive product lineup addresses vital IT, Employee, and Customer Workflows, offering the enterprise solutions essential for a comprehensive digital evolution. Elevate the experiences you provide and unlock the productivity you desire, now further enhanced with built-in mobile capabilities for daily tasks throughout your organization. Transitioning to digital workflows is not merely advantageous; it is crucial for remaining competitive in the rapidly evolving business environment, as it empowers teams to adapt and thrive in challenging conditions. -
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BrightGauge
ConnectWise
Transform your data into insights with seamless integration.Founded in 2011, BrightGauge, a product of ConnectWise, was developed to fill a significant void in the small to medium-sized IT services sector. It offers an enhanced method for clients to retrieve data and oversee their operations more effectively. With BrightGauge Software, users can showcase all their business metrics in a unified interface through the use of gauges, dashboards, and client reports. Currently, over 1,800 businesses around the globe utilize BrightGauge. The software seamlessly integrates with a variety of popular business tools, including ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, and Smileback, making it a versatile choice for many organizations. This broad compatibility ensures that users can streamline their workflows and improve their overall business performance. -
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Datto SIRIS
Datto, a Kaseya company
Revolutionary backup solution ensuring data security and recovery.SIRIS safeguards client information across both servers and virtual machines. By utilizing two-factor authentication alongside the immutable Datto Cloud, it guarantees robust security. This comprehensive solution is specifically designed for backup and recovery in environments threatened by ransomware. Tailored for Managed Service Providers (MSPs), this cloud-first architecture delivers an integrated solution that encompasses both backup and Disaster Recovery as a Service (DRaaS), all managed through a secure, multi-tenant cloud portal. With its immutable backups and the trustworthy Datto Cloud, SIRIS stands as a formidable defense against ransomware attacks. Its innovative Patented Inverse Chain Technology™ revolutionizes backup and recovery processes by allowing each incremental snapshot to serve as a complete recovery point. Moreover, concerns about accidentally or maliciously deleting backups are addressed with Cloud Deletion Defense™, which provides a reliable method to recover what seems irretrievable, ensuring peace of mind for clients. This comprehensive approach not only enhances data security but also streamlines recovery efforts in critical situations. -
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AlertOps
AlertOps
Elevate incident management with seamless automation and collaboration.AlertOps stands out as a top-tier platform for Incident Response Automation and Alert Management. This SaaS-based solution serves as a central hub for collaboration and automation, empowering organizations to significantly enhance their notification, escalation, and resolution processes for issues. When incidents arise that jeopardize vital business operations and revenue streams, the platform ensures that the appropriate individuals receive timely alerts containing essential information, facilitating quick resolution. As businesses seek to refine and revolutionize their incident response strategies to meet growing customer and operational demands, AlertOps offers unparalleled features that promote smoother customer interactions while enhancing operational efficiency and driving better business outcomes. Explore how some of the largest global companies harness the power of AlertOps to improve their response times, outpace rivals, and capitalize on critical moments. The ability to manage incidents effectively can ultimately determine an organization's success in today’s competitive landscape. -
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Callgoose SQIBS
ZEAZONZ TECHNOLOGIES
ZEAZONZ TECHNOLOGIES is a company headquartered in Singapore that creates software called Callgoose SQIBS. Callgoose SQIBS offers training via documentation, live online, webinars, and videos. Callgoose SQIBS has a free trial. Callgoose SQIBS is a type of business process automation software, and provides features like disaster recovery, IT incident management, incident reporting, safety management, task management, and ticket management. The Callgoose SQIBS software product is SaaS, iPhone, iPad, and Android software. Callgoose SQIBS includes phone support, 24/7 live, and online support. Product pricing starts at $10/month. Some competitors to Callgoose SQIBS include Zenduty, ilert, and Opsgenie. -
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Axonius
Axonius
Streamline your digital infrastructure management with enhanced security.Axonius empowers IT and security teams to effectively manage complexity by serving as a definitive repository for their entire digital infrastructure. By offering a detailed insight into all assets, such as devices, identities, software, SaaS applications, vulnerabilities, and security measures, clients can proactively address threats, assess risks, reduce response times to incidents, automate processes, and guide strategic business decisions, all while minimizing the burden of repetitive manual work. This capability not only streamlines operations but also enhances overall security posture. -
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ITBoost
ConnectWise
Streamline your IT documentation for enhanced productivity today!ITBoost is an all-in-one IT documentation solution that brings together all necessary resources on a single platform. It streamlines the organization of documentation, key performance indicators, and client insights, ensuring a hassle-free experience. Crafted by ConnectWise, ITBoost provides a versatile dashboard equipped with advanced documentation capabilities, highlighting vital metrics from your external systems. With ITBoost, you can easily navigate all your MSP business applications, such as PSAs and RMMs. This tool enables you to handle your tasks effectively from one intuitive interface. By having all your essential tools consolidated in one location, you can significantly enhance your productivity and workflow efficiency. Embrace the simplicity and effectiveness of managing your IT documentation with ITBoost. -
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IT Glue
Kaseya
Transform your IT documentation for unparalleled business success.The top-notch IT documentation software can significantly enhance your business growth. We proudly cater to the highest-performing managed service providers globally, boasting over 300,000 daily users across more than 70 countries, along with a plethora of awards for productivity and innovation. IT Glue stands out as a prominent documentation platform utilized by numerous MSPs, enabling you to systematically arrange your clients' information for optimal service delivery. There are no barriers to accessing connected information, as you can associate related items, ensuring you have everything at your fingertips. Fortify your operations with a robust, unalterable audit trail and a state-of-the-art password management system. With all your documentation seamlessly integrated, efficiency and security are at the forefront of your business strategy, allowing you to focus on what truly matters—serving your clients effectively. -
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CloudRadial
Azurative
Streamline client interactions with seamless, automated service management.Demonstrating a contemporary Managed Service Provider (MSP) involves showcasing a singular, white-labeled client portal that leverages automation to facilitate Ticketing, Service Catalog management, Reporting, Client Training, and Communication. This platform seamlessly integrates with tools like Office 365, ConnectWise, Autotask, Syncro, and BMS, allowing for centralized management of all client interactions within a secure environment. By creating a fluid experience for clients that spans from ticketing to account management, you can enhance satisfaction and engagement. It’s essential for the service catalog to be user-friendly, ensuring that clients can easily navigate and purchase services from your MSP. Since there can often be discrepancies between the information you possess and what your clients provide, CloudRadial’s fully customizable intake questions and ticket triaging help streamline this process. To effectively encourage your clients to utilize the portal for service requests, it’s crucial to convey the value and convenience that it offers. By prioritizing user experience, you foster a more productive relationship that benefits both parties. -
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Autotask PSA
Datto, a Kaseya company
Streamline operations, boost productivity, and maximize profitability effortlessly.Datto's Autotask Professional Services Automation is a comprehensive cloud-based PSA solution designed to offer a unified perspective of the entire organization. This platform empowers Managed Service Providers (MSPs) to consolidate their operational processes and leverage data insights to enhance service quality, boost productivity, and maximize profitability. Autotask PSA enables MSPs to efficiently manage every facet of their business operations. It seamlessly integrates all the critical tools necessary for running a managed service enterprise. By centralizing operations, Autotask PSA delivers immediate insights through customizable dashboards and widgets that facilitate informed business decisions. Additionally, the platform requires no maintenance or testing, ensuring a hassle-free experience. With a proven history of providing exceptional security and an impressive 99.99% uptime, Autotask PSA becomes the essential hub for any MSP, streamlining workflows and significantly increasing overall efficiency. As such, it serves as an invaluable resource for businesses aiming to thrive in a competitive landscape. -
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IT Portal
IT Portal
Streamline IT management with secure, adaptable knowledge solutions.Presenting a comprehensive and adaptable platform designed for the effective management of Knowledge Bases, Documents, Passwords, and Configurations, whether you prefer to host it on our cloud or your own! Users benefit from effortless access to their documentation in both online and offline modes. This solution is not only popular among Managed Service Providers (MSPs) but also serves as a trusted resource for IT departments around the world. Currently, more than 2,500 paying users are actively engaged with the IT Portal, in addition to countless instances that support an unlimited number of users. Our cloud offerings are available across multiple regions, such as the United States, Canada, the United Kingdom, the European Union, and Australia, while also enabling deployment within your private cloud. As IT teams grow, they frequently find themselves burdened by disorganized file shares and unwieldy Excel password lists. This innovative platform provides a secure and organized environment that streamlines information access and sharing pertinent to IT infrastructure. The IT Portal is designed to reduce downtime, improve accountability in documentation practices, and instill confidence in managers and IT professionals regarding a dependable system. With its extensive capabilities, the IT Portal is tailored to meet the dynamic demands of expanding IT teams, ensuring they remain competitive in an increasingly intricate landscape, and empowering them to handle their information management challenges with ease. -
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Liongard
Liongard
Effortlessly automate and elevate your IT management today!Streamline, secure, and enhance your IT managed services with Liongard, the sole automation platform that offers comprehensive visibility throughout your entire tech stack. This capability empowers your team to operate at ten times their usual efficiency. The monotonous task of manually logging in to oversee Internet Domains, SQL servers, and other systems can be eliminated. By consolidating systems within Liongard, you can efficiently audit historical data, monitor significant changes, set proactive alerts, and generate reports across your IT infrastructure. With Liongard's integrated automation platform, onboarding new customers and keeping track of system modifications becomes a seamless daily process. Moreover, this platform aids in gathering data for business assessments, identifying new project potentials, and transforming clients into Managed Services. As a result, your managed service provider can achieve greater profitability, improved efficiency, and enhanced security, covering everything from the evaluation of prospective clients to the safeguarding of their systems. Automation provided by Liongard reduces the likelihood of human error, thus streamlining operations significantly. Ultimately, embracing Liongard means not only enhancing your current capabilities but also preparing your organization for future growth and stability. -
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Junos Traffic Vision
Juniper Networks
Optimize network performance with advanced traffic analysis solutions.Junos Traffic Vision is a licensed software application specifically crafted for traffic analysis on MX Series 3D Universal Edge Routers. This tool provides detailed insights into the flows of network traffic, which are crucial for various operational and strategic planning tasks. By observing the packets that the router handles, it gathers vital data such as source and destination addresses, along with counts of packets and bytes. The collected information is then compiled and exported in a standardized format, ensuring compatibility with both Juniper's and third-party analysis and presentation tools that aid in usage-based accounting, traffic profiling, traffic engineering, monitoring potential attacks and intrusions, and overseeing service level agreements. It can be deployed inline and on service cards, which guarantees both high performance and scalability, while also supporting operation in both active and passive modes. Furthermore, it integrates smoothly with lawful intercept filtering and port mirroring without affecting performance, thus enhancing its utility. The flexibility and effectiveness of Junos Traffic Vision render it an indispensable tool for effective network management and security. Overall, its capabilities contribute significantly to optimizing network performance and reliability. -
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WatchGuard WIPS
WatchGuard Technologies
Elevate your Wi-Fi security with cutting-edge, automated protection.WIPS, short for Wireless Intrusion Prevention System, represents a critical aspect of the Wi-Fi industry aimed at defending against various Wi-Fi threats, and at WatchGuard, we have taken this principle to new heights. Our WIPS is equipped with features that surpass those of any competing Wi-Fi security solutions currently on the market. The cutting-edge technology created by WatchGuard ensures that your organization benefits from precise, efficient, and automated Wi-Fi protection. Each WatchGuard access point (AP) is engineered to serve dual purposes, functioning not only as an access point but also as a specialized WIPS security sensor that safeguards access points from other manufacturers. By utilizing WatchGuard APs through our Wi-Fi Cloud management, you can enjoy a Wi-Fi network that adheres to Trusted Wireless Environment standards, while also gaining intelligent visibility into your network along with useful troubleshooting tools, captive portals, and location-based analytics. Simply incorporate WatchGuard APs as security sensors within your existing infrastructure, and you can maintain round-the-clock protection for third-party access points. This exceptional integration not only enhances your security framework but also allows for continual adaptation to meet the dynamic requirements of your business, ensuring that you remain a step ahead of potential threats. With our advanced solutions, you can confidently focus on your core operations while we manage your Wi-Fi security needs. -
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ThreatSync
WatchGuard
Empower your security strategy with intelligent threat prioritization.Consistently managing security across diverse organizations, whether large distributed enterprises with numerous branch locations or small to midsize businesses (SMBs) employing remote workers, presents significant challenges. It is crucial for both SMBs and larger enterprises to have clear visibility into network and endpoint event data while also leveraging actionable insights to effectively counteract threats. The integration of ThreatSync, an essential component of Threat Detection and Response (TDR), is instrumental as it aggregates event data from the WatchGuard Firebox, Host Sensor, and advanced threat intelligence resources. This information undergoes analysis through a proprietary algorithm that assigns a detailed threat score and rank, enabling organizations to effectively prioritize their responses to potential threats. Additionally, ThreatSync's powerful correlation engine supports cloud-based threat prioritization, empowering IT teams to tackle threats quickly and decisively. By gathering and correlating threat event data from both the Firebox and Host Sensor, this system significantly strengthens the organization’s overall security posture. In doing so, it helps organizations remain one step ahead of emerging threats and fosters a proactive security culture. -
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ScalePad ControlMap
ScalePad
Streamline cybersecurity compliance with expert-driven, collaborative management solutions.Navigating through the various steps necessary to meet your cybersecurity compliance goals can be quite challenging. Implementing robust cybersecurity compliance management software can significantly accelerate your progress from the outset. Start by leveraging customized templates that have been validated by industry experts, and employ cross-mapping techniques to uncover the commonalities among different standards, which will help streamline your compliance efforts. By consolidating all evidence and policies in a single location, you can ensure that crucial information is readily accessible. Moreover, the process of monitoring risks and managing vendor relationships is simplified, reducing reliance on cumbersome spreadsheets and cluttered documentation. It is essential for the entire team to actively participate in the compliance journey; within this personalized portal, each team member can conveniently access pertinent policies and efficiently manage their respective responsibilities. Consequently, your compliance initiatives become more unified and cooperative, which ultimately strengthens your organization's overall security posture. In this collaborative environment, team members can also share insights and experiences, fostering a culture of continuous improvement in compliance practices. -
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Network Glue
IT Glue
Streamline network management with automated documentation and discovery.Experience a comprehensive solution that automates discovery, documentation, password management, and the creation of network diagrams. Trust us to conduct thorough site assessments. The Network Glue collector adeptly identifies all devices across your clients' networks, no matter the manufacturer. It also reveals setups within Active Directory, providing detailed information about the AD roles assigned to each workstation and server, while effortlessly importing AD users from both on-premises and hybrid systems. Say goodbye to overlooked devices and missing user data, as our system ensures that all network devices, along with user details from Azure AD and Active Directory—whether they are cloud-based, hybrid, or on-premises—are meticulously documented and updated in IT Glue. This documentation also extends to virtual network components in Hyper-V and VMware environments. Understanding that design isn't everyone's forte, Network Glue takes the reins in generating complex network diagrams for you. With unique icons that promote a swift grasp of network configurations, these diagrams are fully integrated with IT Glue, providing instant access to pertinent information upon selecting a device icon. Additionally, our solution not only streamlines operational workflows but also empowers IT teams to redirect their attention to other pressing responsibilities while ensuring that network documentation remains precise and up-to-date. This holistic approach transforms the way organizations manage their IT infrastructure, ultimately driving productivity and reliability. -
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MyGlue
IT Glue
Streamline collaboration, enhance security, and boost productivity effortlessly.MyGlue acts as a unified platform for collaboration and intranet communication, creating a seamless route for engaging with end-users effectively. It eliminates the hazards tied to insecure email exchanges, informal conversations, and fragmented discussions. As IT professionals face the challenge of managing an ever-growing array of devices, data, and user accounts, adding a collaboration and intranet solution to your resources allows for the secure and easy distribution of IT documentation while collaborating with end-users. Packed with features reminiscent of IT Glue, MyGlue includes essential tools such as a password vault, checklists, and advanced security options like audit trails, version history, and SOC 2 compliance, ensuring that end-users have everything they need for successful password and document management. The newly introduced MyGlue help center streamlines the sharing of crucial documents, providing useful guides and tutorials at your fingertips. Discover a holistic approach to managing communication, documentation, and password handling across your organization and all teams, guaranteeing that everyone remains connected and well-informed. This integrated solution not only enhances productivity but also fosters a collaborative atmosphere within your workplace, making it an invaluable asset for any organization. With MyGlue, your team can confidently navigate the complexities of modern IT management while staying synchronized and engaged. -
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Datto RMM
Datto, a Kaseya company
Empowering MSPs with seamless, secure IT management solutions.Datto RMM is a comprehensive cloud-based platform that empowers Managed Service Providers (MSPs) to effectively oversee and safeguard their clients' IT environments with modern and dependable solutions. Its design focuses on minimizing complexity, expenses, and potential risks, ensuring a seamless experience for users. The platform boasts robust automation and monitoring capabilities, including ransomware detection, patch management, and remote access, enabling MSPs to proactively address IT challenges, swiftly react to incidents, and enhance customer service. Additionally, it features an all-in-one cloud backup and disaster recovery system that is image-based, facilitating cloud-to-cloud backups and rapid recovery of vital data across Microsoft 365 and G Suite applications. With support for both Windows and Mac systems, users can quickly backup and restore files and folders, while secure file synchronization and sharing are streamlined through a centrally managed collaboration system. Furthermore, the solution allows for the prompt and reliable restoration of servers, demonstrating its effectiveness as a comprehensive business continuity and disaster recovery tool for organizations of all sizes. This multifaceted approach ensures that MSPs can maintain high levels of service and operational efficiency for their clients. -
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DNSWatch
WatchGuard
Empower your network with proactive DNS-level security solutions.WatchGuard DNSWatch is a cloud-based security solution that provides enhanced protection through DNS-level filtering, effectively identifying and blocking potentially harmful connections to shield both networks and employees from damaging attacks. Experts at WatchGuard analyze critical alerts and provide concise summaries that detail potential threats with thorough insights. In cases where phishing is a concern, if an employee accidentally clicks on a malicious link, DNSWatch promptly redirects them away from the dangerous site and offers educational materials to improve their awareness of phishing threats. As hackers frequently leverage DNS to target unsuspecting individuals, monitoring DNS requests is a viable strategy for detecting and preventing such attacks. By integrating DNS-level filtering into the Total Security Suite, DNSWatch introduces a vital layer of defense against malware infections. Moreover, any attempts by users to access known malicious DNS addresses are automatically blocked, ensuring a seamless user experience as they are redirected to a secure landing page. This proactive measure not only mitigates immediate threats but also promotes user education, fostering a more security-aware environment within the workplace. Ultimately, the combination of these features helps organizations maintain a robust defense against evolving cyber threats. -
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Lucidum
Lucidum
Transform your cybersecurity with seamless integration and insights.Your attack surface includes all aspects of your technology, extending beyond just internet-connected devices, IoT, or endpoints. Unlike other CAASM providers who might seek to replace your SIEM or merely add to your spreadsheets, our goal is to enhance your current workflow seamlessly; we work alongside your SIEM, rather than in opposition to it. Lucidum sheds light on the main contributors to data loss, security incidents, and management failures. With just 4-6 connections, you can unlock significant value, and we do not charge for connectors or data ingestion, allowing for unrestricted connectivity. Our CAASM can be integrated directly into your SIEM, which helps decrease costs by lowering ingestion rates and optimizing computing resources. We equip cybersecurity experts with insights powered by CAASM, allowing them to effectively map, manage, and monitor every cyber asset, thereby greatly enhancing their ability to detect hidden threats and mitigate risks. By merging the robust features of CAASM for comprehensive asset visibility with AI for predictive analytics and automation, we offer exceptional oversight of the technological environment, allowing teams to work more effectively and with greater confidence. This integrated strategy not only fortifies security protocols but also cultivates a proactive stance against the constantly evolving landscape of cyber threats, ensuring that organizations remain one step ahead. Ultimately, by leveraging our solutions, companies can foster resilience and agility in their cybersecurity practices. -
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Rewst
Rewst
Streamline your MSP operations with effortless automation solutions.Discover automation solutions customized for Managed Service Providers (MSPs) through Rewst, a Robotic Process Automation (RPA) platform that integrates effortlessly with your existing tools, eliminating the need for coding or agents. Its intuitive visual canvases empower you to construct flows that connect various tools, boosting efficiency while minimizing the necessity for extra staff. As a structured MSP, you probably have well-defined IT processes and documentation, yet you might feel ensnared in a loop of monotonous manual monitoring. Instead of spending countless hours overseeing these tasks, allow Rewst to manage and automate them on your behalf. The Robotic Operations Center (ROC) is available to assist you in crafting tailored workflows and addressing any obstacles you may encounter throughout your automation process. Whether you need help with platform usage, feature integration, or initiating your workflows, the ROC is dedicated to supporting you in achieving your automation objectives. Each subscription comes with ROC assistance, ensuring that your automation is efficient and seamlessly interconnected, allowing you to concentrate on higher-level strategic initiatives. With Rewst, you can finally reclaim valuable time and enhance your operational effectiveness to unprecedented levels, paving the way for innovative growth and success. -
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Digital.ai Continuum
Digital.ai
Transform your software delivery with seamless insights and reliability.Observe the advancement of portfolio work items as they progress through the various stages of the delivery pipeline. Digital.ai Continuum provides valuable insights regarding the business value that evolves from initial planning to the final production release. By unifying software planning, development, and delivery, Digital.ai Continuum enables organizations to grasp the inherent value present at each point in the release cycle. It enhances the release pipeline by adding context and creating links between planning efforts and delivery processes. Maintain a seamless perspective through the cohesive integration of agile planning with DevOps software delivery practices. Monitor the status and journey of development work items as they transition through the release phases while evaluating their quality, consistency, and the risks associated with them. Additionally, identify high-risk rogue commits to bolster reliability and reduce the likelihood of release failures, thereby guaranteeing a more efficient deployment experience. This comprehensive approach not only aids in informed decision-making but also promotes a culture of continuous improvement throughout the software delivery life cycle, ultimately enhancing overall project success. -
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Datto Workplace
Datto, a Kaseya company
Seamless file sharing and synchronization for secure collaboration.Datto Workplace provides a robust platform for file synchronization and sharing tailored for managed service providers, ensuring top-notch security and operational efficiency. This business-centric collaboration tool enables users to access and share files seamlessly from various devices. It presents a straightforward and scalable solution suitable for all organizational roles, ranging from sales personnel to high-level executives. Users have the flexibility to adjust settings to align with specific business needs, facilitating an easy implementation process. Managed service providers can generate reports on system activities, monitor user engagement, and conduct on-demand audits. By integrating with essential business applications like Microsoft, G Suite, and Active Directory, users can collaborate securely across devices. Clients can rely on Datto Workplace's impressive 99.99% uptime and adherence to HIPAA, GDPR, and SOC 2 standards for compliance. The platform not only delivers the necessary security and mobility but also grants businesses the control they need for effective operations. This comprehensive approach ensures that organizations can maintain productivity while prioritizing data safety and compliance.
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