What is BitNational?
BitNational is Canada's go-to platform for engaging in the buying, selling, or trading of a wide array of cryptocurrencies. Users can enjoy an intuitive interface alongside competitive rates while dealing with top cryptocurrencies. With over 150 Bitcoin ATMs in its expansive network, BitNational offers a seamless experience for purchasing or selling Bitcoin, Litecoin, Ethereum, and Bitcoin Cash. The platform also provides instant cash exchanges, making it one of the easiest ways to acquire cryptocurrency quickly. Located in Calgary, the BitNational OTC Branch facilitates cash transactions for more than 14 different cryptocurrencies. Furthermore, customers can benefit from the extensive knowledge of our cryptocurrency experts, who together possess over thirty years of experience in the industry, ensuring you receive the guidance needed for your cryptocurrency endeavors. This comprehensive support makes BitNational not just a transaction platform but also a valuable resource for anyone looking to navigate the cryptocurrency landscape effectively.
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BitNational Customer Reviews
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
BitNational accepted my USDT but never paid the promised CAD 100
Date: Aug 27 2026SummaryI sent USDT through a BitNational ATM to receive CAD 100. The ATM accepted the transfer but issued no cash, receipt, code, or SMS. Support confirmed the transaction was successful and told me to return, but there was no option to collect the money. When I asked how to get it, support stopped answering emails and calls. I received neither the cash nor a USDT refund. In my opinion, this was unfair and misleading. I strongly advise against using BitNational.
PositiveThere are absolutely no pros to mention here, and given my experience, I honestly cannot think of a single positive aspect.
NegativeThe service works, but only halfway - they take your money, but provide nothing in return.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Takes days to process the transaction
Updated: Aug 08 2025SummaryTerrible service on processing the transaction. Customer Support is terrible and after creating a ticket, no response or update.
PositiveThe ATM was easy to use. Receiving an email stating the transaction was received and is in the "Processing" state.
NegativeCompleted a transaction and 1 day later it still is is not processed, created a ticket and no response to the ticket, hunted for a phone number, left messages as there is no one to pick up the call. Terrible customer service and responsibility.
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