Bitrix24 Reviews

The collaboration tools and forum discussions have made it easier for us to communicate. With Bitrix24 we are able to delegate work, so that one worker can concentrate on sales, another on marketing and another on finding employees for the company to develop. In addition, it has helped us to manage accounting documents within each budget, it has been possible to organize most of our stock based on Bitrix24 features, it is the most good.

We like that the website provides us with a time to manage and schedule job interviews, because it is easy to follow up with its multi-channel system. Also, Bitrix24 unites the elaboration of internet stores and that of chasing expenses, this way, you will be able to have one internet commerce and keep track of another's accounting. It is important to note that it quickly becomes part of the most important Facebook advertisements.

The access permissions are too generous with the information of opponents and employees in general, so there is a danger of it being changed. It is difficult to keep track of tasks based on their status, as they are often not scheduled. Bitrix24 does not offer the possibility to manage the content of online stores, because it does not have an image or text editor. This detracts somewhat from the creation of stores, since it is necessary to purchase external software in order to fully optimize them.

In our experience, Bitrix24 is a solution that has helped optimize the collaboration and the tasks in our company, it is a software that helps us share tasks between one another and communicate easily in our preferred method, it also works as a service that updates frequently the current status of our to-do lists and our projects progresses, maintaining a great timeline that showcases the stage that we are in currently while working on a project, it has solidified our communication and our management of different aspects of the company, organize how to improve customer experience and provide a great support and communication for our clients, figure out different sales strategies and manage the prospects that come everyday into our website, and it has been the most intuitive and collaborative project management solution that we have tried.

I like the fact that Bitrix24 has a tool that allows us to manage different types of documents and collaborate on them, it synchronizes with our desktop computers and documents our workflow thanks to its features, as well as integrate it with other third party applications that are cloud based. It also has a great management of workflows thanks to its time tracking tools, it is easy to work on different tasks and calculate the time each of these tasks will take, generate reports that summarize the time management to know how one is doing in this aspect and integrate the calendar to keep my schedule updated in real time, as well as share it with other members to know everyone’s assigned tasks and schedules.
With Bitrix24, it is very easy to keep track of all the sales that come into the company and get fully detailed reports on them, it is possible to track prospects and know what is interesting to them about our products, and offer them the best solution for them to become an actual purchaser and a current client of us. The collaboration within Bitrix24 is possible thanks to the organization of projects, tasks, the possibility to communicate and choose between calls, messages and video calls to talk about different things, it is a helpful tool to increase the power of multi tasking and work simultaneously alongside other employees to do multiple tasks that are varied and increase our sales and customer experience as a result.

Sadly, the customer service and support team is not very reliable, we have tried to reach out to them and they take a while to get back to us, and when they do it usually is something that we already had to figure out on our own thanks to the unresponsiveness of the support team. Also, I think that the different structures that Bitrix24 provides makes it difficult to choose one that will work for the team environment and will really provide the full potential, so it definitely took a little more time to figure out the organization method that really worked for us and figure out how to implement it into our projects and our sales.

Bitrix24 has made us completely rethink the way we work with online sales, as we now try to be more thorough in terms of sales strategies during our communication with customers. We find it very convenient to be able to make sales and create reports instantly.

Bitrix24 is a software with many qualities that allow you to get into sales areas, where it is possible to record and save the data of each sale that is carried out in relative periods of time, or work with a team of salespeople, and that all of them can synchronize so that they do not follow the same sales operations.

With Bitrix24 it is quite difficult to make mistakes, but not impossible. When exporting sales reports from the platform, there are no confirmation windows about the format or destination to which the files are to be taken, which can easily create confusion if you have a default format type and don't pay attention.

There is a deficit in the analysis and accurate display of results in some aspects of quality control and efficiency. However, the application has different management elements in several aspects such as project planning, project tracking, messaging and data sharing with our work group, which in general terms are quite useful.

The application uses a minimalist platform design that combines different tools for managing information, projects and shared communication. On the left side it offers us a panel that provides options for generating workgroups, chats and calls. The option that has been very useful for us is the creation of lists of employees with their contacts.

It could be said that it lacks functions as it does not have control management of the content that is trafficked on its platform. In the top bar there is an item that measures the efficiency of the projects, it represents it in percentages, but it is not very accurate to accurately identify the level of efficiency of the projects under development.

Bitrix24 is our main CRM tool. It has allowed us to handle negotiations securely and reliably, as well as manage tasks and projects in order to simplify the effort and multiple use of unnecessary applications. We effectively manage the calendar to our liking and can schedule daily tasks between functions and functionalities so that there is no error in delivery.

Thanks to Bitrix24, we have been able to integrate several management tasks to our main system, both internal and external task and project management, personalized database management for all our clients and the management of prospect qualification and negotiations have been a success with Bitrix24 management.

Bitrix24 should improve the reminder notifications for the tasks we forget to do as they sometimes arrive too late, as well as improve the form of registrations because they are not set up properly.

We have been using Bitrix24 as our default CRM for a while now, it has a lot of business management tools that help us to keep all the management centralized from one place, getting reports of the projects and even creating marketing campaigns to promote products and services.

Possibility of creating websites for our company, in addition to this you can make videoconferences from the same tool, with which productive meetings are generated for the company, since they discuss the reports made and allows to increase the effectiveness of decision making.

We would like it to include some payment processor, it is one of the few things that we can not perform, being a CRM software, this function is vital for the development of companies, as we are forced to find third-party software that sometimes are not entirely reliable or are very expensive.

We love Bitrix24, since the platform knows how to efficiently mix many mechanics based on the area of workgroup management and sales records. Thanks to this the work is much more extended by not having to include other software to keep separate information of customers, sales and employees in general.

Within this customer relationship management service it is extremely easy to manage workflows within projects, so that they are kept in order and up to date. In Bitrix24 we include all the data collected from sales reports for each of the projects we finish and decide to release, and there have never been any problems with it.

Bitrix24 has an integrated human resources manager, but this is very low performance by not allowing us to make extensive graphs, or at least include the absences of each seller, or record all requests that our employees make on the platform. It would be excellent to centralize this information.

As bitrix24 is a crm, despite offering much more guidance, it gives us appointment scheduling tools with each customer, and is a good software to keep updated in real time on general employee and buyer activity, so it is feasible to use it to dominate sales in both directions.

Data management during client projects is much faster than with any other software, and communication is very straightforward. This could be due to the fact that bitrix24 has better intranet solutions, which make the process of interconnecting our work channels easier, in order to unify the contact with clients.

Within bitrix24 it is not feasible to manage content, as it would be best to import employee content from outside the platform, and focus only on communication and creating boards for discussions where collaboration is needed. This is because bitrix24 works best as a data unifier, and not as a data creation/input system.

It is flawed in that it does not provide an authorization filter to monitor the content shared by employees. However, it offers task segmentation, contact search, data and document management and FAQ tools that are quite useful in business communication and participation.

This application offers activity and task management services through a complete collaboration system. It has an option of private or group chats and internal phone calls and videoconferences. In addition, it provides a calendar option where you can categorize and schedule functions in a timetable or calendar.

This application does not have the option of handling and managing the content that is shared, causing the message or the guideline of the task or a project to be distorted by less relevant information that is shared by another employee with access to the application.

Have launched several companies and projects with Bitrix24. Easy to start an account and you can have a good number of users before you have to pay anything.

Tons of features so you won't have to use lots of different apps to manage your business. Good entry level for early-stage and small projects that doesn't cost anything.

No fault of the platform but getting people onboarded and working with it takes time since people tend to be lazy.

Bitrix24 has been good for labor cost savings by simplifying the most essential mechanics of job and project tracking. We like that it has so many approaches to be applied, as it has tools for CRM and sales, for dealing with human resources, and for creating and modifying project components.

Thanks to its function to view human resources reservations we can create work plans for certain extensions based on the availability of certain people, always respecting their working time. With bitrix24's ATS functions we can schedule indefinitely the same work appointment in case we can't make it. Our recommendation about bitrix24 is to learn to familiarize yourself with the task management and activity stream editing functions. These are often the most essential tools to comply with a correct work order without weak points. We recommend reading the platform's automation rules.

The webmail service that bitrix24 includes does not perform well when sending mails from more than one account. This may apparently be due to the account authentication errors that the platform launches when the sessions are closed and must enter another account, forcing us to constantly recover passwords.

We love that the platform combines the group management elements and the online sales operations oriented elements so well. Bitrix24 is very good at being able to conduct business and to attract potential customers in a variety of ways. The scope of projects that can be carried out within bitrix24 is much higher than it would be with any other type of software, since we can apply all the necessary tools so that we can also cover the sales of the products we develop.

Within bitrix24 it is possible to keep an up-to-date project workflow management, where all sales information and marketing performance reports are included once the project is released to market.

Bitrix24's internal HR manager does not allow you to create such structured charts about worker absences and leave requests that are carried out within the platform. Other than these points, bitrix24 is a very balanced software.

Through the contact center offered by Bitrix24 you can access all the information of each communication channel that is being used at the moment, which facilitates its organization and listing in case you need to send notes and other messages to large groups of people.

The Facebook lead Ads platform can be integrated with Bitrix24, which means that a service like Bitrix24 is kept up to date on what is happening on social networks. In fact, it is possible to access our web newsletters from different accounts through the same contact center. Bitrix24 is also good for tracking employee expenses, which is convenient if you are a call center with hundreds of employees.

Bitrix24 is a solid service, full of tools that are convenient not only in the financial area, but also in the administrative area. Bitrix24 is so recommendable that there is no negative point to expose about the platform, so there is no need to worry about managing document approvals or many other financial operations, among others.

Overall, i have been using Bitrix24 for over three years now and I like how it eases team collaboration procedures.

I like that Bitrix24 has task management and team collaboration features in one secure workspace.
Backend integration tool makes it easy to connect with external applications.

I do not encounter challenges while using Bitrix24.

Bitrix24 is an excellent multi-functional solution for small and mid-enterprise. It offers tons of functions to completely manage business workflow using a single platform.

I like how Bitrix24 combines our CRM, marketing, help desk and project automation on the same dashboard.
Using its marketing power I can track and capture every lead it notifies to us.
The timeline view of tasks progress is outstanding.

Due to many functions, it makes it a little complex to add a configuration.