Site24x7
Site24x7 offers an integrated cloud monitoring solution designed to enhance IT operations and DevOps for organizations of all sizes. This platform assesses the actual experiences of users interacting with websites and applications on both desktop and mobile platforms. DevOps teams benefit from capabilities that allow them to oversee and diagnose issues in applications and servers, along with monitoring their network infrastructure, which encompasses both private and public cloud environments. The comprehensive end-user experience monitoring is facilitated from over 100 locations worldwide, utilizing a range of wireless carriers to ensure thorough coverage and insight into performance. By leveraging such extensive monitoring features, organizations can significantly improve their operational efficiency and user satisfaction.
Learn more
Robin by Atera
Robin by Atera is an autonomous IT operations platform designed to deliver enterprise-grade technical support by automatically resolving device and cloud-related issues. The system uses agentic AI to handle the full lifecycle of IT support requests, from intake to resolution. When an employee submits a request through channels such as Microsoft Teams, Slack, email, or an IT portal, Robin immediately analyzes the issue and verifies the user through integrated identity systems. The platform gathers relevant device and system data to diagnose the problem and determine the appropriate resolution steps. Robin can perform a wide range of actions directly on devices and cloud environments, including installing applications, repairing software, managing system updates, resolving network connectivity issues, and monitoring hardware performance. The platform follows defined security policies and approval workflows to ensure that actions are compliant with organizational rules and access permissions. Robin also logs every action and decision in an audit trail, providing full visibility into support operations. Over time, the system improves its performance through continuous learning by analyzing past incidents, actions, and outcomes. Organizations can monitor Robin’s activities through analytics dashboards that track ticket volumes, resolution patterns, and system performance. By automating technical support tasks and resolving incidents autonomously, Robin helps organizations reduce IT workload, eliminate support delays, and improve overall operational efficiency.
Learn more
BlackBerry Access
Enable seamless connectivity to your corporate network through personal or unmanaged devices while ensuring enterprise information is protected via extensive containerization to prevent data breaches. BlackBerry® Access provides a secure and intuitive platform for accessing your intranet, allowing employees to utilize corporate applications on their personal devices that lack company management. Strengthen your bring-your-own-device (BYOD) approach with BlackBerry's desktop solutions, which introduce contemporary alternatives to conventional VPN and VDI systems. With BlackBerry® Desktop, users can conveniently reach corporate resources and data, whether they are stored on-site or in the cloud, from their Windows 10 or macOS devices. This solution integrates both BlackBerry Access and BlackBerry® Work, promoting a cohesive user experience. Acting as a secure browsing tool, BlackBerry Access enables companies to confidently extend mobile access to their corporate networks, supporting compatibility across iOS, Android, Windows, and macOS platforms. By adopting these innovative solutions, organizations can uphold security standards while embracing the increasing trend toward remote and flexible work environments. Furthermore, this approach not only enhances productivity but also fosters a culture of trust and responsibility among employees.
Learn more
BlackBerry Work
BlackBerry® Work is a comprehensive mobile productivity solution specifically designed for professionals in the business sector, functioning seamlessly across various operating systems. This application integrates vital features like email, calendar management, and contact organization, enabling businesses to effectively mobilize their workforce. Furthermore, BlackBerry Work improves operational efficiency by allowing users to access and modify Microsoft® Office documents while maintaining high quality, which ensures that mobile work is both flexible and efficient. With its modern design and uniform user interface across different platforms, the app guarantees swift performance tailored for mobile environments, thus allowing users to sustain or enhance their productivity in comparison to conventional desktop setups. In addition to its functionality, BlackBerry Work prioritizes robust security measures. As part of the BlackBerry® Spark™ ecosystem, it implements an all-encompassing security strategy that safeguards data from endpoint to endpoint. By leveraging sophisticated containerization techniques, IT departments can effectively separate corporate information from personal data, which significantly mitigates the risk of data breaches. This heightened level of security not only protects sensitive information but also cultivates a more secure work atmosphere for users, enabling them to concentrate on their responsibilities without the fear of potential security threats. Ultimately, BlackBerry Work empowers users to balance productivity and security in today's mobile-first business landscape.
Learn more